Re: I have a netgear 240 wireless router.....Network problem!

Hi!

> When i set up the router using the disc

My advice to you would be to skip that. The router you have has a built in
web page. Look on the bottom of the router to see if they tell you how to
access it.

From prior experience...Verizon's service is keyed to the network (MAC)
address of your computer. Every network device is supposed to have a
different MAC (in the best case...duplicates have seemingly been found), and
that includes your router. Verizon could fix this problem if you give them
the MAC address of the router....OR...go into the configuration web pages
with the computer that currently works with the Verizon service and find the
setting in the router's configuration pages to "clone" your computer's MAC
address. This fools Verizon's access controls into thinking that the same
old computer is attached to their network.

Any other router you buy is likely to have exactly the same problem, so
don't do that just yet. I'd also think twice about letting the Geek Squad
touch any of my computer equipment.

William