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  #1 (permalink)  
Old 09-08-2006, 06:30 PM
lcliffe@gmail.com
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Default Weird Wireless Speeds

Hi Everyone,

I'm experiencing a weird problem with some of my wireless laptops. We
recently upgraded our internet connection to a faster one.

When I checked the speed on my dell inspiron 9400, everything checked
out ok. When I checked it out on a Dell inspiron 6400 my speed was a
third of what I got on the original. The strange this is that both
have the exact same wireless card (an intel pro 3945abg with the same
hardware revision).

Both machines have the same processor, windows version and have the
same patches applied. Both have the same version of the driver and
both drivers are configured identically. Both machines are sitting
side by side, so signal strength is the same.

I don't any reason why the download speeds should be different, but
they are.

As one last curious note, the upload seems to be the same on both, so
it's only the download speed that is affected.

If anyone has any ideas, they would be greatly appreciated. Thanks in
advance.

Lucas


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  #2 (permalink)  
Old 09-08-2006, 08:59 PM
Peter Pan
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Default Re: Weird Wireless Speeds

lcliffe@gmail.com wrote:
> Hi Everyone,
>
> I'm experiencing a weird problem with some of my wireless laptops. We
> recently upgraded our internet connection to a faster one.
>
> When I checked the speed on my dell inspiron 9400, everything checked
> out ok. When I checked it out on a Dell inspiron 6400 my speed was a
> third of what I got on the original. The strange this is that both
> have the exact same wireless card (an intel pro 3945abg with the same
> hardware revision).
>
> Both machines have the same processor, windows version and have the
> same patches applied. Both have the same version of the driver and
> both drivers are configured identically. Both machines are sitting
> side by side, so signal strength is the same.
>
> I don't any reason why the download speeds should be different, but
> they are.
>
> As one last curious note, the upload seems to be the same on both, so
> it's only the download speed that is affected.
>
> If anyone has any ideas, they would be greatly appreciated. Thanks in
> advance.
>
> Lucas


Obviously they don't have the same firmware/rom.... Sure it was a third
instead of 2/3? I was working on a theory of multiplying the speed by the
model number to get a "fudge" factor... So much for that theory... :(



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  #3 (permalink)  
Old 09-09-2006, 12:59 AM
Jeff Liebermann
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Posts: n/a
Default Re: Weird Wireless Speeds

lcliffe@gmail.com hath wroth:

>I'm experiencing a weird problem with some of my wireless laptops. We
>recently upgraded our internet connection to a faster one.
>
>When I checked the speed on my dell inspiron 9400, everything checked
>out ok. When I checked it out on a Dell inspiron 6400 my speed was a
>third of what I got on the original.


1. What model access point or wirless router was used in the test?
2. How are you measuring the performance? From the internet or from
a wired ethernet connected local server on your LAN? Using what
software to benchmark the system.
4. How about some numbers instead of generalities on the speeds? I've
seen far too many bits versus bytes errors.

>The strange this is that both
>have the exact same wireless card (an intel pro 3945abg with the same
>hardware revision).


5. Is that the version supplied by Dell or the update downloaded from
the Intel web site? Are you using Proset to manage the connection or
Windoze Wireless Zero Config? If Proset, have you looked at the
diagnostics tab?
| http://www.intel.com/network/connect...t_software.htm

>Both machines have the same processor,


6. What processor?

>windows version


7. What version?

>and have the
>same patches applied.


8. Critical updates only, or did you include the optional updates and
hardware updates?

>Both have the same version of the driver and
>both drivers are configured identically.


9. What version of the driver?

>Both machines are sitting
>side by side, so signal strength is the same.


10. Are they simultaneously downloading up updateing while you're not
watching? Having two machines next to each other is not a great way
to do benchmarking. Turn one of them OFF or disable the wireless
adapter when running benchmarks. If one machine was furiously
downloading Windoze updates, while you were running benchmarks on the
other, I can see there might be a substantial slowdown.

>I don't any reason why the download speeds should be different, but
>they are.


I don't see any numbers.

>As one last curious note, the upload seems to be the same on both, so
>it's only the download speed that is affected.


11. What upload speed?

Without numbers, there's no way to do a sanity check on your
observations and allegations.

--
Jeff Liebermann jeffl@comix.santa-cruz.ca.us
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558

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  #4 (permalink)  
Old 09-11-2006, 01:55 PM
lcliffe@gmail.com
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Posts: n/a
Default Re: Weird Wireless Speeds

I appreciate all your replies.

First off, although I appreciate all your suggestions, none of them are
relevant. I doesn't matter what processor or anything else is in the
machines. They are identically configued except the 9400 has a bigger
screen and better video card which would have no bearing on my problem.
The rom/firmware version is the same for the wireless card, I've
checked. The driver is the same, I installed it to be so.

They are accessing the same access point so the model and revision of
the AP doesn't make any difference. It is not a bit/byte error because
that wouldn't be a third now would it? It'd be more like an 1/8 (not
exactly I know).

And as for software to test, it doesn't matter. It's the same software
on both machines. Now that we've gotten all the little details out of
the way I'll repeat the original question.

Does anybody know of a reason why two identically configured machines
would have different wireless download on a consistant basis from the
AP regardless of whether they are both accessing the AP at the same
time or not. There is no difference in the machines despite what your
hunch may be, I've spent two days getting every driver, firmware, MS
patch to be equal on both machines. The problem is limited only to the
wireless connection and is completely repeatable.

Sorry if I sound sore about the whole thing, I'm just a bit frustrated
with it. I know that generally we have to start at the basics, but
I've been doing this for years, I've covered the basics many times
over. The information I've given is a good summery, actual numbers
won't help because they don't impact the problem at all.

Jeff Liebermann wrote:
> lcliffe@gmail.com hath wroth:
>
> >I'm experiencing a weird problem with some of my wireless laptops. We
> >recently upgraded our internet connection to a faster one.
> >
> >When I checked the speed on my dell inspiron 9400, everything checked
> >out ok. When I checked it out on a Dell inspiron 6400 my speed was a
> >third of what I got on the original.

>
> 1. What model access point or wirless router was used in the test?
> 2. How are you measuring the performance? From the internet or from
> a wired ethernet connected local server on your LAN? Using what
> software to benchmark the system.
> 4. How about some numbers instead of generalities on the speeds? I've
> seen far too many bits versus bytes errors.
>
> >The strange this is that both
> >have the exact same wireless card (an intel pro 3945abg with the same
> >hardware revision).

>
> 5. Is that the version supplied by Dell or the update downloaded from
> the Intel web site? Are you using Proset to manage the connection or
> Windoze Wireless Zero Config? If Proset, have you looked at the
> diagnostics tab?
> | http://www.intel.com/network/connect...t_software.htm
>
> >Both machines have the same processor,

>
> 6. What processor?
>
> >windows version

>
> 7. What version?
>
> >and have the
> >same patches applied.

>
> 8. Critical updates only, or did you include the optional updates and
> hardware updates?
>
> >Both have the same version of the driver and
> >both drivers are configured identically.

>
> 9. What version of the driver?
>
> >Both machines are sitting
> >side by side, so signal strength is the same.

>
> 10. Are they simultaneously downloading up updateing while you're not
> watching? Having two machines next to each other is not a great way
> to do benchmarking. Turn one of them OFF or disable the wireless
> adapter when running benchmarks. If one machine was furiously
> downloading Windoze updates, while you were running benchmarks on the
> other, I can see there might be a substantial slowdown.
>
> >I don't any reason why the download speeds should be different, but
> >they are.

>
> I don't see any numbers.
>
> >As one last curious note, the upload seems to be the same on both, so
> >it's only the download speed that is affected.

>
> 11. What upload speed?
>
> Without numbers, there's no way to do a sanity check on your
> observations and allegations.
>
> --
> Jeff Liebermann jeffl@comix.santa-cruz.ca.us
> 150 Felker St #D http://www.LearnByDestroying.com
> Santa Cruz CA 95060 http://802.11junk.com
> Skype: JeffLiebermann AE6KS 831-336-2558



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  #5 (permalink)  
Old 09-11-2006, 03:54 PM
Jeff Liebermann
Guest
 
Posts: n/a
Default Re: Weird Wireless Speeds

lcliffe@gmail.com hath wroth:

>They are accessing the same access point so the model and revision of
>the AP doesn't make any difference. It is not a bit/byte error because
>that wouldn't be a third now would it? It'd be more like an 1/8 (not
>exactly I know).


The reason I ask for numbers and methodology is that there are a
substantial number of errors that can be attributed to arithmetic and
proceedural errors. My basic proceedure is to isolate the potential
culprits by elimination or replacement. That's a bit difficult to do
without some clue as to what you're working with, what your doing, and
what you're getting. For example, setting your unspecified access
point to a fixed speed instead of automatic has a big effect on
performance in the presence of interference. Turning OFF the 802.11b
compatibility feature is another. Disarming the Super-G and
Afterburner functions seems to also change performance somewhat.

>And as for software to test, it doesn't matter. It's the same software
>on both machines.


I'll be blunt...(when am I not blunt?). It's difficult enough to
deduce the cause of a problem without additional handicaps. Some
benchmarking methodologies return useless numbers. For example, using
Firefox to download and save a file from the internet results in
numbers that are affected by the time delay between when the download
starts, and when the user elects to hit the "save" button. Other
benchmarks are severely affected by local cacheing. I recommend
IPerf:
http://www.noc.ucf.edu/Tools/Iperf/

>Does anybody know of a reason why two identically configured machines
>would have different wireless download on a consistant basis from the
>AP regardless of whether they are both accessing the AP at the same
>time or not.


Sure. I can think of lots of reasons. One of my friends calls me up
and declared his new wireless laptop to be slow dog. Two hours later,
he calls to inform me that it magically has fixed itself and is now
running at normal speed. The Windoze background downloader was
merrily filling his DSL pipe with updates without the slightest
indication on the screen. Needless to say, it was slow during the
updates.

>There is no difference in the machines despite what your
>hunch may be,


You seem to be making a substantial number of assumptions. Have you
ever considered testing your assumptions? For example, have you
considered swapping "identical" Intel 3945abg cards? Have you
consider dragging the slow laptop over to another access point and
seeing if the problem persists? If it doesn't, then there's some
incompatibility or settings problem between the access point and
laptop.

>I've spent two days getting every driver, firmware, MS
>patch to be equal on both machines.


Just answer one question (for my amusement). Are you using Intel's
Proset utilities to manage the wireless or are you using whatever Dell
supplied?

>The problem is limited only to the
>wireless connection and is completely repeatable.


Yep. I've noticed that if I make the same mistake over and over, it
usually results in the same problem, over and over. Check your
assumptions.

>Sorry if I sound sore about the whole thing, I'm just a bit frustrated
>with it.


That would be an undestatement. I presume you've also called Dell
support to vent your frustrations. They might have a BIOS update for
the 9400 that will magically fix things. That's what happened to me
with an older Dell 5150 laptop and the 2200bg card. It was doing
weird things. Replacing the card and screwing around with Windoze did
nothing. I had the latest BIOS installed, but the product had just
been released and I thought it might be worth a call. Apparently,
they were working on the exact problem and sent me a beta BIOS image.
It worked.

>I know that generally we have to start at the basics, but
>I've been doing this for years, I've covered the basics many times
>over.


I kinda like reading Sherlock Holmes mysteries. One of stories had a
line something like "When you have eliminated the impossible, whatever
remains, however improbable, must be the truth." If you can't point
directly at the problem, take the time to eliminate what is NOT the
problem. For example, replace the access point and see if there's a
differnce. Swap the wireless cards. Take the laptop to a different
location to reduce interference problems. Try different drivers
(Proset versus WZC).

>The information I've given is a good summery, actual numbers
>won't help because they don't impact the problem at all.


That which is most obviously correct, beyond all need of checking, is
usually the problem. Check your assumptions.

--
Jeff Liebermann jeffl@comix.santa-cruz.ca.us
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558

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  #6 (permalink)  
Old 09-11-2006, 04:41 PM
Peter Pan
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Posts: n/a
Default Re: Weird Wireless Speeds

Jeff Liebermann wrote:
> lcliffe@gmail.com hath wroth:
>


>
>> I've spent two days getting every driver, firmware, MS
>> patch to be equal on both machines.

>
> Just answer one question (for my amusement). Are you using Intel's
> Proset utilities to manage the wireless or are you using whatever Dell
> supplied?
>
>> The problem is limited only to the
>> wireless connection and is completely repeatable.

>
> Yep. I've noticed that if I make the same mistake over and over, it
> usually results in the same problem, over and over. Check your
> assumptions.
>
>> Sorry if I sound sore about the whole thing, I'm just a bit
>> frustrated with it.

>
> That would be an undestatement. I presume you've also called Dell
> support to vent your frustrations. They might have a BIOS update for
> the 9400 that will magically fix things. That's what happened to me
> with an older Dell 5150 laptop and the 2200bg card. It was doing
> weird things. Replacing the card and screwing around with Windoze did
> nothing. I had the latest BIOS installed, but the product had just
> been released and I thought it might be worth a call. Apparently,
> they were working on the exact problem and sent me a beta BIOS image.
> It worked.
>
> That which is most obviously correct, beyond all need of checking, is
> usually the problem. Check your assumptions.


You keep asserting that the machines software is equal.... THEY ARE
NOT!!!!!!!!!!!!!!!!!!!!!!
If you claim to know anything about computers, you know there is a BIOS, and
they are never ever ever the same between different models/years of a
machine....

Try what jeff suggests and see if there is a BIOS update... What's that?
BIOS? .... Hey it's software and is not the same between your two machines!



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