Well, after having problems with a phone I decided to byte the bullet and go
with the Motorola V9.
I called Telstra, explained the situation, that my current phone's playing up
and I will need to replace it and what was remaining on my contract.
The guy looked it up and told me. OK, I said I'll have to think about this. He
asked why. I said well I need a new phone soon but I don't wish to be paying two
lots of charges. What are my options? I asked. I also said that I may wait, get
a cheap phone off Ebay and maybe see what the other networks, such as Optus's
new 3G 900 service has to offer.
The guy then asked if I'll wait on hold. Yep. He got back to me and said that he
can waive the termination fees if I go onto a new 24mth contract. Yep, that's
fine. So I got the V9. Should get it tomorrow or Friday.
What annoyed me a bit was that he asked a lot of personal info when placing the
order - where I work, who i work for, what I do there when I bother to turn up,
how long I've worked there, am I buying, renting etc..
I was already on a contract and they had this info. So, what's the point? The
relevant details haven't changed. I'm still a Gemini, I still live in the same
house that the bills are sent to each month and I still pay them regularly, on
time and often am in credit.
So, it'll be interesting to see how this phone goes. Hopefully it'll live up to
the hype.
> Well, after having problems with a phone I decided
> to byte the bullet and go with the Motorola V9.
> I called Telstra, explained the situation, that my current phone's playing
> up and I will need to replace it and what was remaining on my contract.
> The guy looked it up and told me. OK, I said I'll have to think about
> this. He asked why. I said well I need a new phone soon but I don't
> wish to be paying two lots of charges. What are my options? I asked.
> I also said that I may wait, get a cheap phone off Ebay and maybe see
> what the other networks, such as Optus's new 3G 900 service has to offer.
> The guy then asked if I'll wait on hold. Yep. He got back to me and said
> that he can waive the termination fees if I go onto a new 24mth contract.
> Yep, that's fine. So I got the V9. Should get it tomorrow or Friday.
> What annoyed me a bit was that he asked a lot of personal info when
> placing the order - where I work, who i work for, what I do there when
> I bother to turn up, how long I've worked there, am I buying, renting etc..
> I was already on a contract and they had this info. So, what's the point?
That that stuff may have changed since.
Or that you may have lied the first time around and thats one
easy way to see if you can remember what you lied about.
> The relevant details haven't changed. I'm still a Gemini, I still
> live in the same house that the bills are sent to each month
> and I still pay them regularly, on time and often am in credit.
They dont know any of that tho.
> So, it'll be interesting to see how this phone goes. Hopefully it'll live up to the hype.
> What annoyed me a bit was that he asked a lot of personal info when
> placing the
> order - where I work, who i work for, what I do there when I bother to
> turn up,
> how long I've worked there, am I buying, renting etc..
Standard credit assessment
> I was already on a contract and they had this info.
No, they had info that was approximately 24 months old.
> So, what's the point? The
To make sure you are good for it
> house that the bills are sent to each month and I still pay them
> regularly, on
> time and often am in credit.
Stop bitching. You should be grateful Telstra waived your ETCs.
"Snapper" <snapper1@y7mail.com.invalid> wrote in message
news:42nj54lg4jpuk5fqpi56ikqcvtrb4vhh95@yarwho.com ...
> Rod Speed wrote...
>
>> > I was already on a contract and they had this info. So, what's the
>> > point?
>>
>> That that stuff may have changed since.
>
> Yep. But why all the details?
>
> If I signed up for a plan without a mobile, would they still give me the
> third
> degree? What about pre-paid?
If you werent buying a new mobile you wouldnt have been asked most of those
questions
Do they accept those who don't work? My wife who doesn't work needs a new phone.
Hers was in her name, then I moved it onto the phone bill with my mobile. Then
it was under my name.
She was most annoyed when she rang up to enquire about it only to be told that
she needed my permission to access that info. She argued that it was HER phone
and that I moved it over to the home phone bill to consolidate them and that
Telstra did not ask HER permission to do so. They still insisted on her getting
my permission.
Anyway, recently I moved it off the main phone line bill as there is no longer
any benefit for doing so (stopped two years ago). I have yet to transfer it back
into her name. I'm wondering if she'll be knocked back if she hasn't got a job.
> > So, what's the point? The
>
> To make sure you are good for it
Well obviously I am, as the bill's always paid on time and is mostly in credit,
anyway.
> Stop bitching. You should be grateful Telstra waived your ETCs.
Oh for sure. I'm grovelling at the feet of Sol for doing what he could to retain
me as a customer.
Snapper <snapper1@y7mail.com.invalid> wrote
> Michael wrote
>> Standard credit assessment
> Do they accept those who don't work?
They obviously do with the retired etc.
> My wife who doesn't work needs a new phone.
Then your income should keep them happy.
> Hers was in her name, then I moved it onto the phone
> bill with my mobile. Then it was under my name.
> She was most annoyed when she rang up to enquire about it only
> to be told that she needed my permission to access that info.
Yeah, Telstra is a pack of brainless fools on that stuff.
> She argued that it was HER phone and that I moved it over to the
> home phone bill to consolidate them and that Telstra did not ask HER
> permission to do so. They still insisted on her getting my permission.
You should be able to do that just once so she doesnt have that problem in future.
> Anyway, recently I moved it off the main phone line bill as there
> is no longer any benefit for doing so (stopped two years ago).
> I have yet to transfer it back into her name. I'm wondering if
> she'll be knocked back if she hasn't got a job.
Nar, your income should be fine.
>>> So, what's the point?
>> To make sure you are good for it
> Well obviously I am, as the bill's always paid on time and is mostly in credit, anyway.
>> Stop bitching. You should be grateful Telstra waived your ETCs.
> Oh for sure. I'm grovelling at the feet of Sol for
> doing what he could to retain me as a customer.
Just dont let him piss on you, mexican piss can be deadly.
"Snapper" <snapper1@y7mail.com.invalid> wrote in message
news:71qo54dikghhhc6to443eeqfgfdgjg2fi8@yarwho.com ...
> Michael wrote...
>
>> Standard credit assessment
>
> Do they accept those who don't work? My wife who doesn't work needs a new
> phone.
Doubtful, but of all the carriers Telstra is the most lenient.
I'd say if she was "housewife" rather than "unemployed", had a credit card,
no bad debt with Telstra, and no bad entries on her credit file, she's
probably in like Flynn.
Especially so if she is only applying for one service on a low plan (ie.,
say, below $60)
> Hers was in her name, then I moved it onto the phone bill with my mobile.
> Then
> it was under my name.
>
> She was most annoyed when she rang up to enquire about it only to be told
> that
> she needed my permission to access that info. She argued that it was HER
> phone
> and that I moved it over to the home phone bill to consolidate them and
> that
> Telstra did not ask HER permission to do so. They still insisted on her
> getting
> my permission.
Sounds like a Single bill stuff up.
> Anyway, recently I moved it off the main phone line bill as there is no
> longer
> any benefit for doing so (stopped two years ago). I have yet to transfer
> it back
> into her name. I'm wondering if she'll be knocked back if she hasn't got a
> job.
>
>> > So, what's the point? The
>>
>> To make sure you are good for it
>
> Well obviously I am, as the bill's always paid on time and is mostly in
> credit,
> anyway.
Someone on a $10 plan who pays their bill, and then applies for 3 phones
each on $150 plans, aint necessarily good for THAT
(example)
>> Stop bitching. You should be grateful Telstra waived your ETCs.
>
> Oh for sure. I'm grovelling at the feet of Sol for doing what he could to
> retain
> me as a customer.
You should be grateful. You had a contract, and you didnt want to fulfil it.
Telstra generously let you off.
>
"Rod Speed" <rod.speed.aaa@gmail.com> wrote in message
news:6c39udF3e17k1U1@mid.individual.net...
> Snapper <snapper1@y7mail.com.invalid> wrote
>> Michael wrote
>
>>> Standard credit assessment
>
>> Do they accept those who don't work?
>
> They obviously do with the retired etc.
>
>> My wife who doesn't work needs a new phone.
>
> Then your income should keep them happy.
His income has nothing to do with it. Telstra dont ask what your income is
anyway. They just ask your occupation.
> > Do they accept those who don't work? My wife who doesn't work needs a new
> > phone.
>
> Doubtful, but of all the carriers Telstra is the most lenient.
Actually, we're looking at an N95i through Optus.
> You should be grateful. You had a contract, and you didnt want to fulfil it.
> Telstra generously let you off.
I had no problem fulfilling it. I asked Telstra how much it was to pay it out.
The guy wanted to know why. I said that the phone was faulty and that I was
looking at my options. But if I still have a 3 months to go I might as well hang
in there and see what happens. He asked me what I meant by that. I said that
Optus, for example, is expanding its 3G network and is setting up a new 900Mhz
system and I could wait to see what the go with that is.
It was then when he asked me to hold. When he got back he said that he's spoken
to his supervisor and that he could waive the remaining fees, provide me with a
new phone on a new contract. I tried to get the Motorola V9 on a $30 plan but he
couldn't do it. So I conceded and went with that phone on the $40 plan. Which
isn't an issue anyway, as my calls are starting to creep over the $30 mark
anyway.
So, it's not exactly a generous gesture on Telstra's part. He did the old
salesman's trick of going to see his supervisor to get approval for the "deal".
He succeeded in locking me into another 2 year contract.
Speaking of Telstra's "generosity" I've just been looking at its capped plans.
The $49 one require a phone payment option on top of the plans and the phones
available are crappy ones. Pity about that. If Telstra had the N95 on a cap plan
we probably would have gone that way. In any case, the NextG N95 doesn't appear
to be as good as the 8 gig version from what I've been reading, which is a pity.
>>>>> Standard credit assessment
>
>>>> Do they accept those who don't work?
>
>>> They obviously do with the retired etc.
>
>>>> My wife who doesn't work needs a new phone.
>
>>> Then your income should keep them happy.
>
>> His income has nothing to do with it.
>
> Wrong, as always.
Wrong yourself'
>> Telstra dont ask what your income is anyway. They just ask your
>> occupation.
>
> Because they would get told to go and fuck themselves if they asked what
> the income was.
Gee, thats funny. Do Voda customers tell Voda to fuck off when they are
asked their income bracket?
> >> His income has nothing to do with it.
> >
> > Wrong, as always.
>
> Wrong yourself'
>
> >> Telstra dont ask what your income is anyway. They just ask your
> >> occupation.
> >
> > Because they would get told to go and fuck themselves if they asked what
> > the income was.
>
> Gee, thats funny. Do Voda customers tell Voda to fuck off when they are
> asked their income bracket?
When my wife signed up with Optus to get the N95i she was asked her occupation.
She put down 'Home Maker'. The guy asked how long she'd been doing it for. She
said about 3 years.
No questions about my income were asked or whether in fact I worked or not.
Dunno how any of the other telcos do it other than what I needed to do to get
the new phone with Telstra. And that was over the phone with Telstra direct.
Moto V9 
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