Re: LG TU500 Anyone had experiences with it??

Hey,

Some experiences for anyone thinking of purchasing the LG TU500. I
purchased mine from a Telstra shop approx 12 months ago. I also
purchased the LG "in Car" kit.
The only reason I purchased the LG was because it was the only phone
available with a hard wire in car kit.

Two days after having the kit installed into my car I found you could
not change the profiles of the phone, the phone was stuck on headset.

To cut a long, (12 months long) story short....took the phone back to
Telstra shop...have to return to LG...did that...returned 3 weeks
later.
This happened another three times...finally they gave me another
phone.

"NOTE WELL" I purchased the phone OUTRIGHT...NO CONTRACT.
Telstra told me that had I purchased the phone on a contract they would
have given me a new phone after the third time it needed to be returned
for service. LG have a "repair only" warranty, they will not replace
until you have had to return your phone at least four times.

After I received my new handset from LG, (with the old battery on it),
I did not use the in car kit for approx one week, the first time I used
the kit, guess what, same old problem...took it back to the Telstra shop
and young lady I had not delt with before said, "oh, this happens all
the time, I think the in car kits are doing it"

At the time of writing I am waiting for a decision from the shop re a
new Nokia..

Cheers

Fishingphilby


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fishingphilby

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Posted via a free Usenet account from http://www.teranews.com

fishingphilby wrote...

> "NOTE WELL" I purchased the phone OUTRIGHT...NO CONTRACT.
> Telstra told me that had I purchased the phone on a contract they would
> have given me a new phone after the third time it needed to be returned
> for service. LG have a "repair only" warranty, they will not replace
> until you have had to return your phone at least four times.

[chomp...]

> At the time of writing I am waiting for a decision from the shop re a
> new Nokia..

Whatever happened to the various consumer laws that allow for a full
refund or exchange of product at the consumer's discretion?

You know, the ones that come under the "fit for intended purpose" rule...


--
A fanatic is one who can't change his mind and won't change the subject.

On Wed, 20 Feb 2008 10:52:08 +1100 Snapper <snapper_won@yahoo.com.au>
wrote:

> > At the time of writing I am waiting for a decision from the shop re
> > a new Nokia..
>
> Whatever happened to the various consumer laws that allow for a full
> refund or exchange of product at the consumer's discretion?


Nothing, but some manufacturers try to avoid this until spoken to by
the authorities, at which stage they implement "appropriate retraining
of our staff" sort of bullshit.

I used one as we got them on the goverment telstra network for the emeregncy
service they are crap i can not get telstra coverage where i live so they
upgraded to the lg550 they same fone just upgraded and they still are
shit...... please tell me that the goverment should change phones

"John Phillips" <flatulantdingo@deadspam.com> wrote in message
news:20080220121646.64083796@dhcppc1...
> On Wed, 20 Feb 2008 10:52:08 +1100 Snapper <snapper_won@yahoo.com.au>
> wrote:
>
>> > At the time of writing I am waiting for a decision from the shop re
>> > a new Nokia..
>>
>> Whatever happened to the various consumer laws that allow for a full
>> refund or exchange of product at the consumer's discretion?
>
>
> Nothing, but some manufacturers try to avoid this until spoken to by
> the authorities, at which stage they implement "appropriate retraining
> of our staff" sort of bullshit.