On May 6, 4:26 pm, "gnh...@gmail.com" <gnh...@gmail.com> wrote:
> April 2007 in N.S.W. two hundred 4WD_owners invited a Telstra Mobile
> rep to there three days annual meeting.
>
> The main topic was about mobile communication in the bush, remote- non
> remote areas.
>
> Telstra Mobile rep took the stand, explaining the new products of
> Telstra Mobile 2007, 2008.
>
> At questions time the Telstra Mobile rep asked some feed-back from the
> 4WD_owner-drivers.
>
> The question time turned into a series of complaints about Telstra
> Mobile services in the bush.
>
> All questions about services from Telstra not working at all, partly
> working or overcharging errors not rectified TIO incompetence,
> impossibilty to receive help, problems not being fixed after months of
> complaints, etc...
>
> After two days the Telstra Mobile rep was totally overwhelmed by the
> many legitimate complaints.
>
> The third day the 4WD_owners realized all the answers from the Telstra
> Mobile rep were cosmetic.
>
> The Telstra Mobile rep not only could not answer the questions but
> could not present any of his products
>
> The Telstra Mobile rep was "boohhhheddddd...» and decided to leave the
> meeting on the third day.
>
> A lack of trust clearly surfaced between the two hundred 4WD_owners-
> drivers and Telstra Mobile.
>
> The Telstra rep tried to sell «inexistent, unreliable, over expensive
> «Telstra Mobile services to serious 4WDrivers, where the existence of
> mobile telecommunications can result in a life and death situation.
>
> The management of Telstra Mobile still does not get it.
>
> Big difference between selling "crap" services + prices to Australian
> kids and selling "crap services" to Australian adult.
>
> Georges
You don't have to get a couple hundred 4WD operators in 'slightly
remote' areas to point out the crap coverage (even with the 'new'
NextG network), take a drive up the "Goat Track" (Pacific Highway) and
see what coverage there is................better off using UHF Ch29 in
emergencies. As long as coonan and howard can get coverage from
parliament house to the airport in canberra............