Engenius products so far have SUCKED!! keenan...
i wish the "problems would go away" with Engenius products, but so far, I've had NOTHING BUT PROBLEMS WITH THEM! Please tell me your competitors, because I'm dying to buy from them. Oh.. and I have 3 different products, and they're all brand new....
1 - the specs aren't as advertised (e.g. power reqs).
2 - they reset themselves... ip address simply disappear into the ether. (this happened to both devices within 20 minutes of booting them up the first time).
3 - to reset to factory default on outdoor devices, you have to hook up an RS-232 cable and use Hyperterminal. Oh, and most of my computers don't even have serial ports these days!!!
4 - one device of the 2 garbled nonsense when i tried #3.
5 - called Engenius, they told me it "wasn't their product" despite both the seller and distributor disputing that claim. THat, and the CD with name "Engenius" printed on it, that came with the non-Engenius product. Hmmmm...
6 - Wasted2 full days, and still don't have anything working, or anyone at Engenius who is willing to talk to me.
7 - oh, and talked to tech support at senao-miami... nice.. couldn't help me, but nice... and they've been INUNDATED with calls regarding the problems I'm describing in #2 and #4 |