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Old 06-17-2012, 01:56 PM
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Default Help with my Wi-Fi

When I'm connected using Wi-Fi connection, when i hover the mouse on the icon in the task bar, it shows Wireless Network Connetion (Connection name) but then when i get disconnected and hover it again.. It shows Wireless Network Connetion (Access Point). I need to restart my modem to have my internet again. Any thoughts?
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Old 06-17-2012, 04:55 PM
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My main thought would be that your ISP is disconnecting you-possibly due to inactivity. Your modem or your ISP's? If it's their's you have grounds for making a service call. If it's yours all you can do is ask them if there's a timeout on your connection. If you have a router between your modem and PC then you might log into that & see if it still shows a WAN address. I'm not sure what that would tell you, particularly if it shows as disconnected, but it's a starting point.
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Old 06-18-2012, 01:26 AM
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Oh and btw. I'm the only one getting disconnected like that. Other laptops and mobile phones that are connected aren't getting the same error. I'm wondering what is happening. Is there a setting or what? It is not due to inactivity cause i'm getting disconnected while playing or surfing the internet. I can't even view my router's control panel if i get disconnected. I really don't know why it would change from Wireless Network Connetion (*Connection name*) to Wireless Network Connetion (Access Point).
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Old 06-18-2012, 02:16 AM
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That makes it tougher. Since you can't access your router's control panel that sounds like your PC's getting disconnected from your router. Do you actually have an Access Point on your network? Or is it possible that you're connecting to a different network's Access Point? What version of Windows? (Or did you already mention that?) I'm not sure if Windows 7 still has this problem but in Windows XP the Wireless Zero Configuration Service would sometimes switch networks on its own, connecting to whichever network had the strongest signal at the time. (Provided it had the credentials, of course.) The solution was to make sure it was connected to the right network then disable the service.

That probably isn't your problem but diagnosis is all about eliminating possibilities. For me it is, at least. Is there another router you can use? Maybe borrow one for a while? Assuming the disconnection is between your router & PC that might tell whether the router is dropping the PC or the PC is disconnecting from the router.

And it might not be a disconnection. Assuming the connection is still to the same device then that device would seem to be changing from a router to an access point. The difference is the DHCP server. If the router's DHCP server is locking up then I'd say the router's toast-but it'd be nice to be sure before buying a new one.
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