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Old 01-09-2009, 04:06 PM
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Join Date: Jan 2009
Posts: 1
Default Not able to register SIM Card/No network on phone

Hi all,

I'm wondering if anyone can help me with this. I've just arrived in the UK from abroad, and I have a borrowed Orange Alcatel cell phone from a friend (only a year old) and a free Orange SIM card from another friend (he recently received it in the mail).

I went to register online, and I filled in all the correct details of the SIM number and IMEI number, but after filling in my name and address, I received an error message saying that my registration could not be completed because there was a fault. The phone itself has no network and cannot make any calls, so I can't even call them to ask what is wrong. Besides that, though, the phone and battery work fine.

Does anyone know why this isn't working? I've looked online, and I can't seem to find any answers, and I wanted to ask here before traveling to find an Orange store.

Thanks!
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