I'm wondering if anyone can help me with this. I've just arrived in the UK from abroad, and I have a borrowed Orange Alcatel cell phone from a friend (only a year old) and a free Orange SIM card from another friend (he recently received it in the mail).
I went to register online, and I filled in all the correct details of the SIM number and IMEI number, but after filling in my name and address, I received an error message saying that my registration could not be completed because there was a fault. The phone itself has no network and cannot make any calls, so I can't even call them to ask what is wrong. Besides that, though, the phone and battery work fine.
Does anyone know why this isn't working? I've looked online, and I can't seem to find any answers, and I wanted to ask here before traveling to find an Orange store.