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Old 05-29-2011, 08:10 AM
Junior Member
Join Date: May 2011
Posts: 2
Default Wireless Constantly Disconnects

(sorry about typo in the title LOL ive been working on this problem for like 16 hours and have had no luck and now I am up very late)

My problem is my Wireless connection just disconnects at random times after that I have to hit connect several times and it well eventually reconnect.

I would like to also point out that my brothers laptop does not have any problems with the router.

windows 7 HP 64bit

AVG 2011 Internet Security

wireless card
ATHEROS AR9285 802.11 b/g/n WiFi Adapter driver version

NETGEAR WNDR3400 Firmaware Version V1.0.0.38_16.0.48

What Ive Tried.
1. Turning off my firewall It still disconnected after a while. *didnt work
2. Updating driver to latest Windows 7 and Windows XP Version *didnt work
3. Checked AV/ Firewall nothing there
4. Power Saving is not enabled
5. Router Seems fine location since my brothers laptop is farther and his connection is fine
6. Checked advanced settings on my card using a guide on the intel website Only had 1 option in the guide which is now enabled *didnt work
7. Tried all 11 channels on my router *didnt work
8. Tried wireless card on 8 different types of router at friends house it still disconnects no matter distance or router type *didnt work

What Ive Found Out
After hours of research I found the most compatible driver for the AR9285 and windows 7 its a very old version of the driver.

The newer versions of the driver works for about 1 hour if I uninstall and reinstall the driver every time it stops working. But after it stops working it stops working all together untill I uninstall and reinstall the driver. I also noticed when I am using the newest version in my room after uninstalling and reinstalling I get 5 bars while I get only 3 bars on the older version. Also with the newest version of the driver I noticed it works if Im within 10 feet of the wireless router and I noticed the connection speed is almost double what Im getting with this version of the driver even at the same distance. Is there any reason for this?

Also when connecting via ethernet to the router my computer well not get internet access but the ehternet cord and port is working because I hooked it up to another computer and transfered downloadable files that is how I updated to the version that I am on now. (or got back to the original version that is listed)

Now after returning to the original version of the card I am back to the same problem where the card just cuts out and I have to click connect several times before it finally reconnects

I also noticed the problem gets worse ie. disconnects more often when I'm doing things that take more bandwidth(is this the right term?) such as playing video games or watching YouTube or streams on JTV.

Also the version I am on now has the least amount of disconnections I have tried like 12 different versions of this card.

Last edited by Dustysniper; 05-29-2011 at 10:01 PM..
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  #2 (permalink)  
Old 06-13-2011, 03:03 AM
Junior Member
Join Date: Aug 2010
Posts: 4

It sounds like a wi-fi card issue to me. Have you tried calling HP about this?
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