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Old 10-05-2007, 06:50 PM
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Join Date: Oct 2007
Posts: 1
Unhappy Wireless - IP address problem?

I don't know much about computers at all - today we got our modem and tried to set it up, and ethernet works fine, but I have been tearing my hair out about the wireless all afternoon! If I leave the setting on "Obtain an IP address automatically", wireless will stay stuck on Acquiring Network Address and if I click Repair, will stay stuck on Renewing IP Address. If I enter an IP address manually, it will mostly connect with excellent signal - but when I open either IE 7 or Firefox, will not let me access the internet, as if it was not connected at all!

I had a similar problem at a friend's place once and the person who fixed it for me simply entered a new IP address in Internet Options > Connections > LAN Settings > Use automatic configuration script. I have been trying different ones in there all afternoon but nothing has worked. Does the IP address I enter in there have to correspond with another one?

As of now, it says in Network Connections that my Local Area Connection is using IP Address 192.168.167 and says the same in the Local Network Devices List via my router homepage (and its Status: Active). As for wireless, in Network Connections the IP address is at 0.0.0.0. and in the Devices list says my computer is using IP address 192.168.1.66 for it (Status: Inactive...even when "connected"). When I try to manually set it to 192.168.1.66 or another IP address via Internet Protocol, it will connect with excellent signal but I cannot acces the internet. It will also say Encryption: Disabled in Network Connections whatever IP address I set it to. What does this mean?

I have a feeling I'm doing something wrong with the values I'm entering in perhaps LAN Settings and/or a manual IP address for wireless.

I am using XP on an Acer5101 and a Speedtouch "BeBox" router.

Any suggestions at all would be most appreciated! Sorry if my description of the problem was rather crap.

Thanks,
Tash (London)
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Old 10-09-2007, 10:48 PM
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Join Date: Oct 2007
Posts: 3
Default

Firstly can you confirm that the router is a thompson speed touch 716G. From Be unlimited's web site, they say that the bebox is this type of router. What type of wireless connection / adapter are you using to connect to the bebox (internal / usb or PCI card)?

Things to check: (am going to assume you don't know what I'm going to tell you and talk you through, step by step)

The IP address for the wireless connection is set to obtain an IP address automatically. To check this click on Start > Control Panel > (either) network and Internet Connections > Network Connections (in category view) or Network Connections in Classic view.
Right click on you wireless connection and select properties
On the box that will pop up, you will be on the General tab. Look for Internet Protocol (TCP/IP) in the middle rectangular window (it may be labeled IPv4 as well, don't alter the IPv6 entry). Click to highlight the entry, then click the Properties button. Make sure it is set to Obtain an IP address automatically. the same with DNS. Click OK, then OK again.

Next ensure that you have NOT secured your wireless connection for now. We can turn it on when we know you can connect. If you have added encryption, turn it off (you will need to attach an ethernet cable to do it.

Disable the wireless software that comes with your wireless connection. (read the manual or Google it) Enable Windows Zero Configuration.
Click Start > Run
Type into the Run box "services.msc" (without the quotation). click ok
Scroll down and look for the service Wireless Zero Configuration
Double Click on the Service
Make sure that it is Started and that the startup type is set to automatic.
To Start the Service click on the Start button.
To set the service to automatic, click on the down arrow and change it to Automatic.

You should now see a wireless logo in your system tray
Open up the properties box for the wireless network connection again. This time go to the wireless networks tab.
Click on the view wireless networks tab. Select the entry for you router. It should be reported as an unsecured network.
Click on connect and wait a few moments. Once WZC reports the connection, click start > run
Type into the Run box "cmd" (without the quotation). click ok
in the black box that opens type ipconfig and press enter
You should get a reply something like this;
IP Address ............192.168.1.2
Subnet mask .........255.255.255.0
Default Gateway.....192.168.1.1

This means you have a good connection, try the internet.
If all this works, follow the instruction manual on how to secure the wireless connection.

If you have any differing results, please post them here and I'll try to help out.
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Old 04-21-2008, 12:11 PM
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Join Date: Apr 2008
Location: Cambridgeshire
Posts: 1
Default Cannnot get wifi connection

Thank you "Fuzzball" for the detailed checks specified. Sadly they did not solve my problem. I started with an incomplete connection "renewing your ip address". I carefully followed all your instructions and everything went as you predicted until I had almost completed all the instructions - having reached "view wireless networks". At first it said (top right of window) "Not Connected". In the main text it said "Unsecured wireless network" and the usual stuff but it also said "You ARE connected to this network" So, a confliction of text there! At the bottom right it said "to dissconect from this network click here". However; within a minute the text had changed to "Automatic" at the top right. It invited me to click connect. I did so. after a minute it did connect. However the wifi icon on the task bar still had a red cross on it. I tried a connection to the internet (ethernet cable disconnected) and the internet was okay. However; as soon as I re-instated the security (WPA) I lost the internet. I am back to using the ethernet to write this to you. Can you offer further advice?
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Old 12-27-2009, 03:39 AM
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Join Date: Dec 2009
Posts: 1
Default

Quote:
Originally Posted by tashtb View Post
I had a similar problem at a friend's place once and the person who fixed it for me simply entered a new IP address in Internet Options > Connections > LAN Settings > Use automatic configuration script. I have been trying different ones in there all afternoon but nothing has worked. Does the IP address I enter in there have to correspond with another one?.....

Thanks,
Tash (London)
would you be able to do this on a wireless home internet connection and maybe piggyback on another computer's IP address to get around a blocked/timed internet connection? (ex. my parents timed my little brother's internet access through our wireless linksys router to keep his time down, but he can use the internet whenever he wants....)
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  #5 (permalink)  
Old 04-17-2010, 11:48 AM
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Join Date: Apr 2010
Posts: 1
Default i tried this and no ip address appeared

Quote:
Originally Posted by fuzzball172 View Post
Firstly can you confirm that the router is a thompson speed touch 716G. From Be unlimited's web site, they say that the bebox is this type of router. What type of wireless connection / adapter are you using to connect to the bebox (internal / usb or PCI card)?

Things to check: (am going to assume you don't know what I'm going to tell you and talk you through, step by step)

The IP address for the wireless connection is set to obtain an IP address automatically. To check this click on Start > Control Panel > (either) network and Internet Connections > Network Connections (in category view) or Network Connections in Classic view.
Right click on you wireless connection and select properties
On the box that will pop up, you will be on the General tab. Look for Internet Protocol (TCP/IP) in the middle rectangular window (it may be labeled IPv4 as well, don't alter the IPv6 entry). Click to highlight the entry, then click the Properties button. Make sure it is set to Obtain an IP address automatically. the same with DNS. Click OK, then OK again.

Next ensure that you have NOT secured your wireless connection for now. We can turn it on when we know you can connect. If you have added encryption, turn it off (you will need to attach an ethernet cable to do it.

Disable the wireless software that comes with your wireless connection. (read the manual or Google it) Enable Windows Zero Configuration.
Click Start > Run
Type into the Run box "services.msc" (without the quotation). click ok
Scroll down and look for the service Wireless Zero Configuration
Double Click on the Service
Make sure that it is Started and that the startup type is set to automatic.
To Start the Service click on the Start button.
To set the service to automatic, click on the down arrow and change it to Automatic.

You should now see a wireless logo in your system tray
Open up the properties box for the wireless network connection again. This time go to the wireless networks tab.
Click on the view wireless networks tab. Select the entry for you router. It should be reported as an unsecured network.
Click on connect and wait a few moments. Once WZC reports the connection, click start > run
Type into the Run box "cmd" (without the quotation). click ok
in the black box that opens type ipconfig and press enter
You should get a reply something like this;
IP Address ............192.168.1.2
Subnet mask .........255.255.255.0
Default Gateway.....192.168.1.1

This means you have a good connection, try the internet.
If all this works, follow the instruction manual on how to secure the wireless connection.

If you have any differing results, please post them here and I'll try to help out.
Hi , I'm trying to sort a wireless problem as well. I can connect to my dlink 2740B router fine by ethernet but as soon as I try wireless (even without security ) It doesnt seem to work , it just shows limited or no connectivity
.. I tried your advice (for another router )instead of seeing this :
IP Address ............192.168.1.2
Subnet mask .........255.255.255.0
Default Gateway.....192.168.1.1

I got this :
windows Ip configuration

Ethernet adapter local area connection:
media state ..........: media disconnected
Ethernet adapter Wireless network connection:
media state ..........: media disconnected

If you have any hints I'd really like to hear them as I'm a newbie to wireless

Cheers,
Nikki
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