Trouble with d-link wireless camera

I have a d-link DCS-900w wireless network camera that worked fine when I had a d-link router. I now have to use a linksys WRT-54G router because of my new internet provider, and I can only get my camera to work via ethernet cable, not wireless. I've read in reviews of the camera that it's tricky to get the d-link cameras to work with linksys routers, but I can't find anywhere that says how to do it, and d-link's support is worthless and a half.

I'm running WinXP Pro, any suggestions? I'm not very experienced with networking so be easy on me Also I don't have any of the software that came with the router... my ISP didn't give it to me and I forgot to ask for it, so I'm not sure how much tweaking I can even do to the router. I do know that in the settings for my wireless network it's set to WPA-PSK authentication, TKIP data encryption, and I have to enter a network key. I am having no problems with my wireless network other than getting this stupid camera to work. Any help would be appreciated!

Some small wireless devices use 802.11b instead of 802.11g, and therefore can only use WEP encryption, and not WPA.

Hopefully the ISP didn't lock you out of your router by setting a password. If so, tell them you're paying for it and you need that damned password.

Assuming you can get into your router, through a web browser, at http://192.168.1.1, try setting your wireless security to WEP, and try the camera again.

Of course, you'll have to re-establish your connections with everything else, but anything that uses WPA should also be able to use WEP.

Interesting... yeah when I try to access the router in my browser, it asks for a username and password right away, which I don't have. I'll give my ISP a call today and see if they'll give me that info.

edit: hey, that would also explain why my older laptop can't connect to the network, which has a 802.11b wireless pcmcia card... correct?

Possibly.

Before calling your ISP, try the factory default username and password, which are both set to "admin".

factory username and password doesn't work

I sent my ISP an e-mail instead of calling them... I think there's only 1 tech guy there and he never seems available on the phone :\

BTW I looked into the specs of my camera and sure enough, supports WEP encryption but not WPA-PSK. I hope I don't have to get different cameras because let me tell you these little buggers have been a PITA and I've spent a lot of time "bonding" with them!

You shouldn't have to buy a new camera. There are plenty of brand new devices (like the Nintendo DS Lite) that only support WEP, and you ISP should realize that.

Even though WPA encryption is superior and easier to work with, you can really only use it if every single wifi device is running XP or Vista.

If they insist on not giving you access to your router but want to do it themselves, don't let them charge you for a service call! You'd be better off buying your own $49 router and having some control over it.

ok... got the ID and password for the router from my ISP, changed the encryption to WEP 64-bit. Put in the new key in my wireless network properties in windows. When I connect now, it'll blink "connected" once but the icon on my taskbar still has an "x" over it and when I double-click on that it says not connected... BUT the button at the bottom says disconnect instead of connect. It acts like it's connected... I can use the internet, share files wirelessly, etc. (haven't tried the cams yet). Then after about 5 minutes, I get disconnected (for real) and have to reconnect. Same issue on my other 2 wireless desktop PCs. What's going on??

When I went from WPA to WEP, I had to reset and repair all the LAN settings in my wife's laptop, setting up everything as if it were the first time. It eventually worked, and stayed working.

It could be incompatibility between manufacturers, but do you think your old router had a stronger wireless signal?

To test if it's a signal problem, use your laptops and cameras in the same room as the router, and see if the problem persists. If the problem is solved, you'll need to move the router, change the router channel, or beef up your antennas.

If the problem continues, then test the next possibility by just turning off all encryption. If the problem is solved, you'll need to leave encryption off, and just set up the router to only allow the MAC addresses of your devices.

If the problem continues despite all this, then I don't have any more suggestions.

Thanks geocorona, you've been a big help. After rebooting and reconnecting a few times on 2 of my 3 desktop PCs (the third is in another building... it can wait), it seems to be staying connected so far. I also switched it so that the software that came with the wireless adapters is used, instead of the windows tool. These 2 desktop PCs are within 12 feet of the router so I don't think range is a problem.