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Old 06-14-2007, 04:44 PM
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Join Date: Jun 2007
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Default wireless internet stops working at times

Hi,
I have a Motorolla SB5100 Surfboard Cable modem and a Belkin Wireless G Router. Sometimes the wireless internet simply stops working, and to get the internet to work, one must connect directly to the cable modem. I think the problem lies in the cable modem though because we've had two different routers and the same problem occurs.

The internet seems to stop working either when no one is using it, or, so it seems, when there's an overload of information (too much being downloaded or transmitted).

Might anyone know how I can fix this problem? Thanks very much for your time.
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Old 10-19-2007, 12:47 AM
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Join Date: Oct 2007
Location: McKinney, Texas
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I don't know if its the same for cable as it is for DSL, but some DSL modems like you to be logged in with your email address and password before they let you on the internet. And some routers have a PPPoE option where you have to enter the same email/password information as you do on the modem.

I have no idea if its like this on the cable modem, so type this IP in your address bar in your browser::: 192.168.0.1 It should open a page to the settings on your modem, again if its like this on a cable modem too. Then log in with your email and password
(one used with your ISP, Ex: you@comcast.net). Then log in at your router (192.168.1.1). Make sure your router has the setting PPPoE selected, then log in with the same information.

(sorry if i repeated myself too much)

I'm not sure if this will fix the prob, but its worth a shot...

Borgslayer
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