11-03-2006, 01:23 PM
| | Re: E2save 'lost' cashback cheques
> On Nov 1, 10:40 pm, Paul G <not...@paddington.org.uk> wrote:
>> In message <1162388949.124738.319...@f16g2000cwb.googlegroups .com>, LKL
>> <l...@myself.com> writes
>>> My automatic cashback from E2save has been lost in the post (I am
>>> assuming they actually sent it). I called after 30 days to request
>>> another cheque and they say a replacement will be sent in 80-90 days.
>>> Is this normal?.
>>> I have never had any probs with normal cashbacks (where you send the
>>> phone bill). They paid the last cashback within 2 weeks.I had a similar problem and they said the quoted time was for 60-90
>> days, however I could phone back in a month to see how the investigation
>> into the messing cheque was progressing. Less than a month later (today
>> in fact) I received the reprinted cheque
>> I guess it's about not falsely raising your hopes, which is fair enough.
> I will call them back in a couple of weeks. I can't understand why it
> takes 80-90 days to trace and re-issue a cheque.
Well, they get to keep the interest on that amount for another 1/4 of a
year, and what's more, they'll probably hope you forget about it, and
they'll only issue it if you chase them again. Typical cashback process.