NTL:Telewest announced today that it is to change its name to Virgin Media -
as it reported its third quarter results. The company declared net losses
for the period of £96.1 million - up from £52.1 million last time - but
revenues increased by 140.6 million to £1.02 billion.
The results follow NTL's acquisition earlier this year of Telewest and
Virgin Mobile.
NTL:Telewest said the name change will take place in the first quarter of
next year to take advantage of the Virgin brand.
The company reported a 13 per cent growth over the previous quarter in the
number of broadband subscribers to 265,000 and said telephony customers
increased by 6,100, although due to churn issues there were also significant
disconnections of broadband and telephony customers.
Until the re-brand, NTL:Telewest will continue to provide services under its
existing brand name. Virgin Mobile will continue as part of the new Virgin
Media group.
NTL:Telewest president and chief executive Steve Burch said: "Virgin Media
will shake up the market by bringing the Virgin traditions of value for
money, brilliant customer service and innovation to the world of
entertainment and communications.
"While work remains to be done between now and the re-brand, our decision to
announce its name and logo today is a reflection of my confidence that we're
well on the way to creating an organisation that can live up to this vision
by consistently putting the consumer first."
Gordon McCallum, chief executive officer of Virgin Management and an NTL
board member, said: "Taking on the Virgin brand is about much more than a
new name and logo above the door. NTL:Telewest's management team has
consistently demonstrated that it understands this and the commitment that's
needed to succeed. Much has already been achieved and we're confident that
the company's on track to deliver the Virgin promise when we re-brand next
year."
> NTL:Telewest president and chief executive Steve Burch said: "Virgin Media
> will shake up the market by bringing the Virgin traditions of value for
> money, brilliant customer service and innovation to the world of
> entertainment and communications.
Virgin traditions - hmmm, that will be
i) blaming all faults on faulty kit bequeathed to them
ii) promising the earth as compensation for crap service today - the
old 'jam tomorrow' routine
iii) when i) has been replaced, blame all faults on new equipment
settling in, and 'teething problems
iv) lengthy, 40+ minute waits on an 0845 number to rectify
aforementioned faults
Brilliant customer service ??? Where ?
Innovation - erm, slap a Virgin logo on it, get someone else to pay for
it, and erm, take most of the credit for it.
<riceuten@gmx.de> wrote in message
news:1163027287.525591.195420@i42g2000cwa.googlegr oups.com...
>> NTL:Telewest president and chief executive Steve Burch said: "Virgin
>> Media
>> will shake up the market by bringing the Virgin traditions of value for
>> money, brilliant customer service and innovation to the world of
>> entertainment and communications.
>
> Virgin traditions - hmmm, that will be
>
> i) blaming all faults on faulty kit bequeathed to them
> ii) promising the earth as compensation for crap service today - the
> old 'jam tomorrow' routine
> iii) when i) has been replaced, blame all faults on new equipment
> settling in, and 'teething problems
> iv) lengthy, 40+ minute waits on an 0845 number to rectify
> aforementioned faults
>
> Brilliant customer service ??? Where ?
> Innovation - erm, slap a Virgin logo on it, get someone else to pay for
> it, and erm, take most of the credit for it.
If the "Virgin traditions" you point out above are in any small measure
imported into NTL, then I am sure many NTL customers will be happy with the
improvement.
Charlie Mitchell wrote:
> Sunil Sood wrote:
> > NTL:Telewest announced today that it is to change its name to Virgin Media -
>
> Same shit, different shovel.
Not true, i work for NTL:Telewest, and they are changing things BIG
TIME!!
NTL have taken on over 1,000 new staff in Swansea to manage calls & are
still taking on more.
Virgin Media will be a new start for NTL as Richard Branson will get a
say in what goes on there, so the new Virgin Media will be much better
than the current NTL.
P.S. If you ring 150 or 151 from an NTL landline, you get customer
service for free.
Gonz wrote:
> "Xeonwales" <cpritcharduk@gmail.com> wrote in message
>
> > NTL have taken on over 1,000 new staff in Swansea to manage calls &
> > are
> > still taking on more.
>
> In India.
<M.Dexter@blueyonder.co.uk> wrote in message
news:ic36l2he0qm3b83kkd2lritrnjgg5llb8p@4ax.com...
> On Thu, 09 Nov 2006 01:54:16 +0000, Charlie Mitchell
> <news@charleem.co.uk> wrote:
>
>>Sunil Sood wrote:
>>> NTL:Telewest announced today that it is to change its name to Virgin
>>> Media -
>>
>>Same shit, different shovel.
> Rubbish Charlie it as been my experience the only shit regarding media
> access in this country are the ADSL ISP's give me BY/NTL any day of
> the week
The blueyonder troll spoketh...
I'm on ADSL, faster than what BY/NTL can provide, and they're a cable
company.
Rock solid connection of 16MB.
You're on 4MB with BY/NTL and you're only gettin half that.
They're talkin of bringin out a 50MB connection.
What utter nonsense, they need to learn to walk before they start
runnin!
<M.Dexter@blueyonder.co.uk> wrote in message
newsj36l2hcv4e2fnp1lcnf84l9n651nr7ki0@4ax.com...
> On 9 Nov 2006 01:51:56 -0800, "Xeonwales" <cpritcharduk@gmail.com>
> wrote:
>
>
>>Not true, i work for NTL:Telewest, and they are changing things BIG
>>TIME!!
> But they are still trying to run before they can walk they talk of
> providing 50Mb Internet connections God in heaven I shall be pleased
> when they manage to provide me with the 4Mb which I am paying for and
> not getting many people in my area have the same problem he is paying
> for 10MB and only getting 5 .
> I prefer BY to ADFSL providers but it is time
> Telewest/Blueyonder/NTL/ Virgin or whatever else they decide to call
> themselves next week got their finger out and provided the service
> which customers are paying for .
Give you Telewest/Blueyonder/NTL/Virgin, any day of the week.
> Charlie Mitchell wrote:
>
>>Sunil Sood wrote:
>>
>>>NTL:Telewest announced today that it is to change its name to Virgin Media -
>>
>>Same shit, different shovel.
>
>
> Not true, i work for NTL:Telewest, and they are changing things BIG
> TIME!!
>
> NTL have taken on over 1,000 new staff in Swansea to manage calls & are
> still taking on more.
To be fair to ntl: I'm used to they're taking 25 minutes to answer the
phone ... last time I rang it was under 30 seconds. I couldn't quite
believe it.
Having said that, I only had to ring because they'd bogged up my bill.
However, the operative was very helpful in explaing the problem &
sorting it out.
"Gonz" <T o p @ S e c r e t . c o m> wrote in message
newskE4h.93542$or7.50411@newsfe08.phx...
>
> <M.Dexter@blueyonder.co.uk> wrote in message
> news:ic36l2he0qm3b83kkd2lritrnjgg5llb8p@4ax.com...
>> On Thu, 09 Nov 2006 01:54:16 +0000, Charlie Mitchell
>> <news@charleem.co.uk> wrote:
>>
>>>Sunil Sood wrote:
>>>> NTL:Telewest announced today that it is to change its name to Virgin
>>>> Media -
>>>
>>>Same shit, different shovel.
>
>> Rubbish Charlie it as been my experience the only shit regarding media
>> access in this country are the ADSL ISP's give me BY/NTL any day of
>> the week
>
> The blueyonder troll spoketh...
Be fair Gonz. Remember that you're biased due to TW booting your account.
"Richard Colton" <webmaster@NOJUNKuselessinfo.org.uk> wrote in message
newsjJ4h.49737$r61.18147@text.news.blueyonder.co .uk...
>
> "Gonz" <T o p @ S e c r e t . c o m> wrote in message
> newskE4h.93542$or7.50411@newsfe08.phx...
>>
>> <M.Dexter@blueyonder.co.uk> wrote in message
>> news:ic36l2he0qm3b83kkd2lritrnjgg5llb8p@4ax.com...
>>> On Thu, 09 Nov 2006 01:54:16 +0000, Charlie Mitchell
>>> <news@charleem.co.uk> wrote:
>>>
>>>>Sunil Sood wrote:
>>>>> NTL:Telewest announced today that it is to change its name to
>>>>> Virgin Media -
>>>>
>>>>Same shit, different shovel.
>>
>>> Rubbish Charlie it as been my experience the only shit regarding
>>> media
>>> access in this country are the ADSL ISP's give me BY/NTL any day of
>>> the week
>>
>> The blueyonder troll spoketh...
>
> Be fair Gonz. Remember that you're biased due to TW booting your
> account.
So he's not a troll then?
Is that what you're sayin?
Why wud I be biased about blueyonder's quality of trolls? )
"Gonz" <T o p @ S e c r e t . c o m> wrote in message
news:jDK4h.26133$3y3.4347@newsfe07.phx...
>
> "Richard Colton" <webmaster@NOJUNKuselessinfo.org.uk> wrote in message
> newsjJ4h.49737$r61.18147@text.news.blueyonder.co .uk...
>>
>> "Gonz" <T o p @ S e c r e t . c o m> wrote in message
>> newskE4h.93542$or7.50411@newsfe08.phx...
>>>
>>> <M.Dexter@blueyonder.co.uk> wrote in message
>>> news:ic36l2he0qm3b83kkd2lritrnjgg5llb8p@4ax.com...
>>>> On Thu, 09 Nov 2006 01:54:16 +0000, Charlie Mitchell
>>>> <news@charleem.co.uk> wrote:
>>>>
>>>>>Sunil Sood wrote:
>>>>>> NTL:Telewest announced today that it is to change its name to Virgin
>>>>>> Media -
>>>>>
>>>>>Same shit, different shovel.
>>>
>>>> Rubbish Charlie it as been my experience the only shit regarding media
>>>> access in this country are the ADSL ISP's give me BY/NTL any day of
>>>> the week
>>>
>>> The blueyonder troll spoketh...
>>
>> Be fair Gonz. Remember that you're biased due to TW booting your
>> account.
>
> So he's not a troll then?
Erm........ No, possibly just very lonely.
> Is that what you're sayin?
Wouldn't dream of it.
> Why wud I be biased about blueyonder's quality of trolls? )
Personally I find BY's internet offering pretty good so long as you discount
the "value added" (whatever that marketting drivel means) services (usenet,
email). As for the quality of their trolls, I'll leave that for others to
make their own minds up.
<M.Dexter@blueyonder.co.uk> wrote in message
news:ktq6l25jokng6bofdss82dnh2d7gsoepiv@4ax.com...
> On Thu, 09 Nov 2006 17:12:03 GMT, "Richard Colton"
> <webmaster@NOJUNKuselessinfo.org.uk> wrote:
>
> >
> >"Gonz" <T o p @ S e c r e t . c o m> wrote in message
> >newskE4h.93542$or7.50411@newsfe08.phx...
> >>
> >> <M.Dexter@blueyonder.co.uk> wrote in message
> >> news:ic36l2he0qm3b83kkd2lritrnjgg5llb8p@4ax.com...
> >>> On Thu, 09 Nov 2006 01:54:16 +0000, Charlie Mitchell
> >>> <news@charleem.co.uk> wrote:
> >>>
> >>>>Sunil Sood wrote:
> >>>>> NTL:Telewest announced today that it is to change its name to Virgin
> >>>>> Media -
> >>>>
> >>>>Same shit, different shovel.
> >>
> >>> Rubbish Charlie it as been my experience the only shit regarding media
> >>> access in this country are the ADSL ISP's give me BY/NTL any day of
> >>> the week
> >>
> >> The blueyonder troll spoketh...
> >
> >Be fair Gonz. Remember that you're biased due to TW booting your
account.
> I see on tonight's news that NTL who I saw reported has been 96
> million in the red last evening are now after buying ITV , they will
> be after the BBC next ) .
> Regarding TW/NTL you will note that I never said that they are perfect
> but I do think they are just the best of a bad bunch of ISP's that we
> have in this country today .
Hi,
You must be unlucky.
There are a lot of ISPs out there (particularly in the xDSL space - given
freedom for less corporate entity participation) providing fantastically
responsive and high throughput connections with good reliability and
pricing.
I think routine sub 30ms pings and near constant throughput at a good price
cannot be faulted... I would like to know what else you would like, want,
expect - I think what you are actually after is a coffee machine... not an
internet connection - wrong device / technology )only [light hearted]
jesting)?
In article <1163065916.537076.5840@f16g2000cwb.googlegroups.c om>,
Xeonwales <cpritcharduk@gmail.com> wrote
>
>Virgin Media will be a new start for NTL as Richard Branson will get a
>say in what goes on there, so the new Virgin Media will be much better
>than the current NTL.
Are they going to stop messing about with their customers' traffic now?
The imposed "translucent" web proxying and interference with other
services were the main reason they lost my business.
In message <okE4h.93542$or7.50411@newsfe08.phx>, Gonz <T@o.p.invalid>
writes
>The blueyonder troll spoketh...
If you care to look back the Chew/Truscott/Dexter nutter has championed
just about every ISP at some stage. They've all been so great that he
has had to leave and move on to the next big thing.
--
Devs
"Punchdown Pete the old Kroner"
Xeonwales wrote:
> Gonz wrote:
>> "Xeonwales" <cpritcharduk@gmail.com> wrote in message
>>
>>> NTL have taken on over 1,000 new staff in Swansea to manage calls &
>>> are
>>> still taking on more.
>> In India.
>
> Swansea mainly
>
Labour is cheaper in Swansea, but the standard of English is poorer.
M.Dexter@blueyonder.co.uk wrote:
> On 9 Nov 2006 01:51:56 -0800, "Xeonwales" <cpritcharduk@gmail.com>
> wrote:
>
>
>> Not true, i work for NTL:Telewest, and they are changing things BIG
>> TIME!!
> But they are still trying to run before they can walk they talk of
> providing 50Mb Internet connections God in heaven I shall be pleased
> when they manage to provide me with the 4Mb which I am paying for and
> not getting many people in my area have the same problem he is paying
> for 10MB and only getting 5 .
> I prefer BY to ADFSL providers but it is time
> Telewest/Blueyonder/NTL/ Virgin or whatever else they decide to call
> themselves next week got their finger out and provided the service
> which customers are paying for .
Hey Ho,
I am quite happy with my 4 Mbit connection from telewest but maybe I
also take the "up to" (wich is standing on the telewest site directly
next to the offer)in consideration.
thats true what your saying then something is wrong, should not be that
much to be honest ;-) (normally get 80 - 250 something in downloading,
depends logically on the other sider too)
I would change my provider if I am not happy with them
> On Tue, 14 Nov 2006 23:45:15 +0000, Omiwahn <omiwahn@gmx.de> wrote:
>
> >M.Dexter@blueyonder.co.uk wrote:
> >> On 9 Nov 2006 01:51:56 -0800, "Xeonwales" <cpritcharduk@gmail.com>
> >> wrote:
> >>
> >>
> >>> Not true, i work for NTL:Telewest, and they are changing things BIG
> >>> TIME!!
> >> But they are still trying to run before they can walk they talk of
> >> providing 50Mb Internet connections God in heaven I shall be pleased
> >> when they manage to provide me with the 4Mb which I am paying for and
> >> not getting many people in my area have the same problem he is paying
> >> for 10MB and only getting 5 .
> >> I prefer BY to ADFSL providers but it is time
> >> Telewest/Blueyonder/NTL/ Virgin or whatever else they decide to call
> >> themselves next week got their finger out and provided the service
> >> which customers are paying for .
> >
> >Hey Ho,
> >
> >I am quite happy with my 4 Mbit connection from telewest but maybe I
> >also take the "up to" (wich is standing on the telewest site directly
> >next to the offer)in consideration.
> Well now so this "up to" which you speak of means that a guy who is
> paying for a 10Mb connection in my area and many of us who are on 4Mb
> have to expect our speed to be cut by half EVERY SODDING NIGHT does
> it ? . And considering that a second level support supervisor last
> night told me after some checking that two out of the three UBR's in
> this area are grossly over subscribed and he could not offer any time
> scale when the problem will be fixed , I actually think you are
> totally wrong with your "UP TO" nonsense .
> We all know about " up to" god we have had it rammed down our throats
> often enough by support personnel but when you are getting download
> speeds of around 80 to 102 k/sec when even allowing for "Up TO'S a
> speed of 400k/sec should be obtained even support say there is
> something wrong .
M.Dexter@blueyonder.co.uk wrote:
> On 15 Nov 2006 07:24:52 -0800, "Omiwahn" <omiwahn@gmx.de> wrote:
>
>
>> I would change my provider if I am not happy with them
> Do you know of any other provider that provides cable internet.
> What you have said here is like saying if you are not happy with your
> police force or Fire service or Income tax department or any other
> service rovided by the government use a different one .
Basically, you always should have the options to change to BT ;-) and
and even if you have a problem with your government you could move to a
different country, to be honest if I am not happy I can keep complaining
all day or change to a different one ;-)
On Thu, 16 Nov 2006 20:15:07 GMT, Gavin <gavin@mindless.com> wrote:
>On Thu, 16 Nov 2006 18:59:02 +0000, B <Á@> wrote:
>
>>On 9 Nov 2006 01:51:56 -0800, Xeonwales said in article
>><1163065916.537076.5840@f16g2000cwb.googlegroups .com>:
>>
>>>P.S. If you ring 150 or 151 from an NTL landline, you get customer
>>>service for free.
>>
>>It would be helpful if you told the rest of us the geographic
>>alternative(s) to the godforsaken 0845 454 0000 they have foisted upon
>>us.
>
>Take your pick
>
> NTL. 01256 752000 0800 0520800 Head Office switchboard - ask
>for Business Customer services
That's a Hook(Basingstoke) number. I have to go past that carbuncle
they've put in the Bartley Wood Business Park every day. Twice.
--
-- Michael "Soruk" McConnell
Eridani Star System
might be, but for instance if I have a car and am not happy with it, I
would sell it and by myself another car, because if the car is always
in the garage to get fixed it does not make sence to keep it or? why
keeping on cable if u are so unhappy, but I got your point though
> On 15 Nov 2006 07:24:52 -0800, "Omiwahn" <omiwahn@gmx.de> wrote:
>
>
> >I would change my provider if I am not happy with them
> Do you know of any other provider that provides cable internet.
> What you have said here is like saying if you are not happy with your
> police force or Fire service or Income tax department or any other
> service rovided by the government use a different one .
Goodbye NTL:Telewest.. hello Virgin Media 
j36l2hcv4e2fnp1lcnf84l9n651nr7ki0@4ax.com...
jJ4h.49737$r61.18147@text.news.blueyonder.co .uk...
) .
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