I had a pickle of a problem today!
One of my Two credit card ONLINE accounts was not working, so I called
the 08457 number recommended by the bank. The LADY from Fife, near
Edinburgh answered after 10 minutes of interminable button pushing !
"hi, my online credit card account is not working !"
"is it a Credit card or Debit card ? "
"Credit card !"
"card number"
******************
This line is for phone Queries only, so I will put you through to
Online Help desk, Please wait !
after 3 minutes waiting, and running up a substantial amount of
penny's, I decided to hang up and call again !
Second Time
This time another LADY (I called a Leeds number) answered !
I explained the problem and she took all the details and said this
line is only for new applicants who want to transfer their balance.
and I don't know what is the phone number for Online help desk.
(eventhough it was right in front of her !)
Third Time
I called a number in Halifax this time, and it was a bloke.
He took all the details, Again and was atleast sympathetic to my
plight.
He asked my online Sign in name and I told it was ********.
He said it's not correct, eventhough I was staring it right in front
of me,
and has nothing to do with my query!
and asked me to call back later.
Fourth Time
This time I called the Online help desk again (after 5 PM) and it went
to a Indian Call centre !
I held my nerve and reasoned , it can't be worse than my previous
attempts !
The guy took my details and I told him
"One of my Two credit card ONLINE accounts was not working"
He said "go to your online account"
"delete both your accounts !"
oh my god ! This fellow is mad !
He doesn't know what he is doing !
being paranoid I thought
I'am going to lose all my *******.
I bit my tongue and did what he told !
He said "now add your accounts back !"
and Voila ! both my credit card ONLINE accounts were working !
and this was over in 6 minutes !
Moral of the story
I would rather call a Indian call centre first,and hedge my bets,
rather than call a local call centre !
1. because they don't have a clue what they are talking about.
2. Local call centres employ people with a few GCSEs and no technical
knowledge.
3. Indian call centres employ people with professional
qualifications , who are very good at technical Know how.
<alalagandan@hotmail.com> wrote in message
news:1192913132.661821.298870@v23g2000prn.googlegr oups.com...
> Indian call centres !
>
> I had a pickle of a problem today!
> One of my Two credit card ONLINE accounts was not working, so I called
> the 08457 number recommended by the bank. The LADY from Fife, near
> Edinburgh answered after 10 minutes of interminable button pushing !
> "hi, my online credit card account is not working !"
>
> "is it a Credit card or Debit card ? "
> "Credit card !"
> "card number"
> ******************
> This line is for phone Queries only, so I will put you through to
> Online Help desk, Please wait !
> after 3 minutes waiting, and running up a substantial amount of
> penny's, I decided to hang up and call again !
>
> Second Time
>
> This time another LADY (I called a Leeds number) answered !
> I explained the problem and she took all the details and said this
> line is only for new applicants who want to transfer their balance.
> and I don't know what is the phone number for Online help desk.
> (eventhough it was right in front of her !)
>
> Third Time
>
> I called a number in Halifax this time, and it was a bloke.
> He took all the details, Again and was atleast sympathetic to my
> plight.
> He asked my online Sign in name and I told it was ********.
> He said it's not correct, eventhough I was staring it right in front
> of me,
> and has nothing to do with my query!
> and asked me to call back later.
>
> Fourth Time
>
> This time I called the Online help desk again (after 5 PM) and it went
> to a Indian Call centre !
> I held my nerve and reasoned , it can't be worse than my previous
> attempts !
> The guy took my details and I told him
> "One of my Two credit card ONLINE accounts was not working"
>
> He said "go to your online account"
> "delete both your accounts !"
>
> oh my god ! This fellow is mad !
> He doesn't know what he is doing !
> being paranoid I thought
> I'am going to lose all my *******.
>
> I bit my tongue and did what he told !
>
> He said "now add your accounts back !"
> and Voila ! both my credit card ONLINE accounts were working !
> and this was over in 6 minutes !
>
> Moral of the story
>
> I would rather call a Indian call centre first,and hedge my bets,
> rather than call a local call centre !
>
> 1. because they don't have a clue what they are talking about.
> 2. Local call centres employ people with a few GCSEs and no technical
> knowledge.
> 3. Indian call centres employ people with professional
> qualifications , who are very good at technical Know how.
exceptio probat regulam in casibus non exceptis
--
On Sat, 20 Oct 2007 22:36:59 +0100, Colin Wilson
<REMOVEEVERYTHINGBUTnewsgroup@phoenixbbsZEROSPAM.c o.uk> wrote:
>> Indian call centres !
>
>Care to tell us why this was spammed to multiple groups ?
>
>(note to uk.telecom.broadband readers, it's not shown in the headers,
>but he's sent this to at least 2 groups out of 20 that I read)
because of Ignorant, Racist ******* like you who stereotype people
according to their skin colour !
"alalagandan" <alal@gan.dan> wrote in message
news:vq6mh3958stegqvo38n010jlq8rk7n4llf@4ax.com...
> On Sat, 20 Oct 2007 22:36:59 +0100, Colin Wilson
> <REMOVEEVERYTHINGBUTnewsgroup@phoenixbbsZEROSPAM.c o.uk> wrote:
>
>>> Indian call centres !
>>
>>Care to tell us why this was spammed to multiple groups ?
>>
>>(note to uk.telecom.broadband readers, it's not shown in the headers,
>>but he's sent this to at least 2 groups out of 20 that I read)
>
> because of Ignorant, Racist ******* like you who stereotype people
> according to their skin colour !
>
"alalagandan" <alal@gan.dan> wrote in message
news:vq6mh3958stegqvo38n010jlq8rk7n4llf@4ax.com
: : On Sat, 20 Oct 2007 22:36:59 +0100, Colin Wilson
: : <REMOVEEVERYTHINGBUTnewsgroup@phoenixbbsZEROSPAM.c o.uk>
: : wrote:
: :
: : : : Indian call centres !
: : :
: : : Care to tell us why this was spammed to multiple
: : : groups ?
: : :
: : : (note to uk.telecom.broadband readers, it's not shown
: : : in the headers, but he's sent this to at least 2
: : : groups out of 20 that I read)
: :
: : because of Ignorant, Racist ******* like you who
: : stereotype people according to their skin colour !
How do you know what colour somebody's skin is over the phone..?
> >Care to tell us why this was spammed to multiple groups ?
> because of Ignorant, Racist ******* like you who stereotype people
> according to their skin colour !
Care to explain why you think* i'm:
(a) ignorant
(b) racist
(c) stereotype people according to skin colour
....from the three lines I wrote ?
*you'd be wrong
Would you like guess _my_ skin colour while you're at it, and then
explain what relevance you think it might have to support your feeble
attempt at a troll ?
"Colin Wilson" <REMOVEEVERYTHINGBUTnewsgroup@phoenixbbsZEROSPAM.c o.uk> wrote
in message news:MPG.2185c0ca6e3d59f398a3d3@news.individual.ne t...
>> >Care to tell us why this was spammed to multiple groups ?
>> because of Ignorant, Racist ******* like you who stereotype people
>> according to their skin colour !
>
> Care to explain why you think* i'm:
>
> (a) ignorant
> (b) racist
> (c) stereotype people according to skin colour
>
> ...from the three lines I wrote ?
>
> *you'd be wrong
>
> Would you like guess _my_ skin colour while you're at it, and then
> explain what relevance you think it might have to support your feeble
> attempt at a troll ?
Think again before you call someone coloured....
A black man walks into a cafe
One early morning and noticed that he was the only black man there.
As he sat down, he noticed a white man behind him.
The white man said, "Colored people are not allowed here."
The black man turned around and stood up. He then said:
"When I was born I was black,"
"When I grew up I was black,"
"When I'm sick I'm black,"
"When I go out in the sun I'm black,"
"When I'm cold I'm black,"
"When I die I'll be black."
''But you sir..."
"When you were born you were pink,"
"When you grew up you were white,"
"When you're sick, you're green,"
"When you go out in the sun you turn red,"
"When you're cold you turn blue,"
"And when you die you turn purple."
"And you have the nerves to call me colored?!"
The black man then sat back down and the white man walked away
embarrassed...
> Think again before you call someone coloured....
You'll note I didn't.
My full reply to the initial post that lead to me being accused of
racism is as follows, and lead to a tirade of abuse from someone who
is _obviously_ racist:
----
Care to tell us why this was spammed to multiple groups ?
(note to uk.telecom.broadband readers, it's not shown in the headers,
but he's sent this to at least 2 groups out of 20 that I read)
----
"lbasn" <lbasn@spam.me.co.uk> wrote in message
news:ffgdl5$588$1@news.albasani.net...
> Think again before you call someone coloured....
>
> A black man walks into a cafe
> One early morning and noticed that he was the only black man there.
> As he sat down, he noticed a white man behind him.
> The white man said, "Colored people are not allowed here."
> The black man turned around and stood up. He then said:
> "When I was born I was black,"
> "When I grew up I was black,"
> "When I'm sick I'm black,"
> "When I go out in the sun I'm black,"
> "When I'm cold I'm black,"
> "When I die I'll be black."
>
> ''But you sir..."
> "When you were born you were pink,"
> "When you grew up you were white,"
> "When you're sick, you're green,"
> "When you go out in the sun you turn red,"
> "When you're cold you turn blue,"
> "And when you die you turn purple."
> "And you have the nerves to call me colored?!"
>
> The black man then sat back down and the white man walked away
> embarrassed...
>
i'm surprised the white man didnt tell him to stop telling old jokes and
walked away.
<craig.richmond@virgin.net> wrote in message
news:bwFSi.28554$DB2.27635@newsfe1-win.ntli.net...
>
> "alalagandan" <alal@gan.dan> wrote in message
> news:vq6mh3958stegqvo38n010jlq8rk7n4llf@4ax.com...
>> On Sat, 20 Oct 2007 22:36:59 +0100, Colin Wilson
>> <REMOVEEVERYTHINGBUTnewsgroup@phoenixbbsZEROSPAM.c o.uk> wrote:
>>
>>>> Indian call centres !
>>>
>>>Care to tell us why this was spammed to multiple groups ?
>>>
>>>(note to uk.telecom.broadband readers, it's not shown in the headers,
>>>but he's sent this to at least 2 groups out of 20 that I read)
>>
>> because of Ignorant, Racist ******* like you who stereotype people
>> according to their skin colour !
>>
>
> Chaps can we tone down the language.
"Gizmo." <Nothome@right.now> wrote in message
news:jaZSi.170519$Iq7.62390@newsfet10.ams
: : <craig.richmond@virgin.net> wrote in message
: : news:bwFSi.28554$DB2.27635@newsfe1-win.ntli.net...
[snip]
: : : Chaps can we tone down the language.
: :
: : Why ?
Because foul language does nothing to improve credibility and shows those
who use it for the fools they are.
> "Gizmo." <Nothome@right.now> wrote in message
> news:jaZSi.170519$Iq7.62390@newsfet10.ams
> : : <craig.richmond@virgin.net> wrote in message
> : : news:bwFSi.28554$DB2.27635@newsfe1-win.ntli.net...
>
> [snip]
>
> : : : Chaps can we tone down the language.
> : :
> : : Why ?
>
> Because foul language does nothing to improve credibility and shows those
> who use it for the fools they are.
I didn't realise that ******* was foul language.
--
(*) ... of the royal duchy of city south and deansgate http://www.davidhorne.net - real address on website
"He can't be as stupid as he looks, but nevertheless he probably
is quite a stupid man." Richard Dawkins on Pres. Bush"
Indian call centres 
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