=?ISO-8859-1?Q?O2_Store_took_=A310_for_a_top_up_without_my_pe rmissio?==?ISO-8859-1?Q?n?=

Just wanting some advice on something I've just become aware of.

I bought an iPhone the other day from an O2 Store on PAYG. When I was
in the store I discussed with the salesperson that I already have a
contract, so I don't really need the PAYG SIM until the contract
finishes in December.

Just checking my receipts tonight and noticed that I was charged for a
£10 top-up on my receipt when I bought the phone, this is on top of
the value of the phone itself.

I now have 2 problems:
1) I was charged for something without my permission (can they argue
that I paid, so I agreed to the sale?)
2) The small print of the iPhone SIM is that I get 12 months free Web
and WiFi from when the SIM is activated. Activation is done by topping
up the SIM (so it was activated in the store without my permission)

Has anyone else had this happen and if so is it easily resolved. I
want the card to not be activated until Dec. as each month it is
active and not used, it is effectively £10 wasted (that's how much O2
say the Web&WiFi Bolt on will cost) so in total it will really cost me
£60.

You just bought a PAYG phone with the low price when you buy a £10 top up at
the same time.

Without the top up it would be more...


"DWan" <dazwan@gmail.com> wrote in message
news:25945ddf-b796-44f1-8f53-f3a83f1db1a7@f30g2000vbf.googlegroups.com...
Just wanting some advice on something I've just become aware of.

I bought an iPhone the other day from an O2 Store on PAYG. When I was
in the store I discussed with the salesperson that I already have a
contract, so I don't really need the PAYG SIM until the contract
finishes in December.

Just checking my receipts tonight and noticed that I was charged for a
£10 top-up on my receipt when I bought the phone, this is on top of
the value of the phone itself.

I now have 2 problems:
1) I was charged for something without my permission (can they argue
that I paid, so I agreed to the sale?)
2) The small print of the iPhone SIM is that I get 12 months free Web
and WiFi from when the SIM is activated. Activation is done by topping
up the SIM (so it was activated in the store without my permission)

Has anyone else had this happen and if so is it easily resolved. I
want the card to not be activated until Dec. as each month it is
active and not used, it is effectively £10 wasted (that's how much O2
say the Web&WiFi Bolt on will cost) so in total it will really cost me
£60.

On Thu, 25 Jun 2009 20:34:38 -0700 (PDT), DWan <dazwan@gmail.com>
wrote:

>Just wanting some advice on something I've just become aware of.
>
>I bought an iPhone the other day from an O2 Store on PAYG. When I was
>in the store I discussed with the salesperson that I already have a
>contract, so I don't really need the PAYG SIM until the contract
>finishes in December.
>
>Just checking my receipts tonight and noticed that I was charged for a
>£10 top-up on my receipt when I bought the phone, this is on top of
>the value of the phone itself.
>
>I now have 2 problems:
>1) I was charged for something without my permission (can they argue
>that I paid, so I agreed to the sale?)
>2) The small print of the iPhone SIM is that I get 12 months free Web
>and WiFi from when the SIM is activated. Activation is done by topping
>up the SIM (so it was activated in the store without my permission)
>
>Has anyone else had this happen and if so is it easily resolved. I
>want the card to not be activated until Dec. as each month it is
>active and not used, it is effectively £10 wasted (that's how much O2
>say the Web&WiFi Bolt on will cost) so in total it will really cost me
>£60.


Sell the top-up on ebay
--
Cheers

Peter

"Petert" <peter.thomas@brightchro.me.uk> wrote in message
news:1eca455v72upuettulvtl66amjok2tfkk8@4ax.com...
> On Thu, 25 Jun 2009 20:34:38 -0700 (PDT), DWan <dazwan@gmail.com>
> wrote:

you pay for wifi ? how does that happen ?

On 26 June, 22:42, "BOFH" <spamtra...@blueyonder.co.uk> wrote:
> "Petert" <peter.tho...@brightchro.me.uk> wrote in message
>
> news:1eca455v72upuettulvtl66amjok2tfkk8@4ax.com...
>
> > On Thu, 25 Jun 2009 20:34:38 -0700 (PDT), DWan <daz...@gmail.com>
> > wrote:
>
> you pay for wifi ? how does that happen ?

I wasn't planning on starting to use the sim until December. At that
point I would only have 6 months left of the 12 that you get free web
& wifi with the PAYG sim. After that I will have to pay £10 a month
for the web & wifi bolt on (it's in the PAYG small print). So instead
of my free web&wifi period ending in Dec 2010 it will now end in Jun
2010 thus I am losing out on £10 a month worth of bolt on for the
months between June and December.

Anyway it's all academic now as I am using the iPhone sim as the CPW
version of o2 only gives me 200MB a month for the unlimited web bolt-
on and so far I can see myself using that in a week.

On 26 June, 21:38, Petert <peter.tho...@brightchro.me.uk> wrote:
> On Thu, 25 Jun 2009 20:34:38 -0700 (PDT), DWan <daz...@gmail.com>
> wrote:
>
>
>
>
>
> >Just wanting some advice on something I've just become aware of.
>
> >I bought an iPhone the other day from an O2 Store on PAYG. When I was
> >in the store I discussed with the salesperson that I already have a
> >contract, so I don't really need the PAYG SIM until the contract
> >finishes in December.
>
> >Just checking my receipts tonight and noticed that I was charged for a
> >£10 top-up on my receipt when I bought the phone, this is on top of
> >the value of the phone itself.
>
> >I now have 2 problems:
> >1) I was charged for something without my permission (can they argue
> >that I paid, so I agreed to the sale?)
> >2) The small print of the iPhone SIM is that I get 12 months free Web
> >and WiFi from when the SIM is activated. Activation is done by topping
> >up the SIM (so it was activated in the store without my permission)
>
> >Has anyone else had this happen and if so is it easily resolved. I
> >want the card to not be activated until Dec. as each month it is
> >active and not used, it is effectively £10 wasted (that's how much O2
> >say the Web&WiFi Bolt on will cost) so in total it will really cost me
> >£60.
>
> Sell the top-up on ebay
> --
> Cheers
>
> Peter

Not possible as it's an electronic topup applied directly to the phone
at o2.

If it was a scratch card or something that would be fine ad I could
just apply that in December when I planned to start using the phone.

"BOFH" <spamtrap99@blueyonder.co.uk> wrote in message
news:Mgb1m.2$b01.0@newsfe02.ams2...
>
> "Petert" <peter.thomas@brightchro.me.uk> wrote in message
> news:1eca455v72upuettulvtl66amjok2tfkk8@4ax.com...
>> On Thu, 25 Jun 2009 20:34:38 -0700 (PDT), DWan <dazwan@gmail.com>
>> wrote:
>
> you pay for wifi ? how does that happen ?

The iPhone PAYG SIM provides 12 months access to the cloud and bt openzone
hotspots (and continues to provide access for £10/month thereafter if you so
wish). The iPhone monthly contracts also include this access as standard.

There's no charge for accessing wifi networks that you have access to yourself
anyway (e.g. home, friends, free public wifi etc.)