Go Back   Wireless and Wifi Forums > Cellular Communications > Cellular Newsgroups > uk.telecom.mobile
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 11-23-2006, 10:05 PM
Spookytooth
Guest
 
Posts: n/a
Default Liable for Easymobile PAYG "overdraft"

My son's mobile got stolen a while back. It was easymobile PAYG. Thinking
they thief couldn't use any more than the pound or two credit I was slow to
report the theft to Easymobile. Next thing I know the PAYG account is £30 in
debit and EM are hassling me for payment.

Needless to say I hadn't read the T&C in detail and still haven't yet. Am I
liable for this PAYG "overdraft"?

Pls no preaching about rtfm etc. I'm not feeling sorry for myself.



Reply With Quote
  #2 (permalink)  
Old 11-24-2006, 12:04 AM
Phil Thompson
Guest
 
Posts: n/a
Default Re: Liable for Easymobile PAYG "overdraft"

On Thu, 23 Nov 2006 22:05:11 GMT, "Spookytooth"
<spoiler@spoiltrotten.org> wrote:

> Am I
>liable for this PAYG "overdraft"?


I would expect you to be responsible for charges incurred before you
notified the theft.

Phil

Reply With Quote
  #3 (permalink)  
Old 11-24-2006, 12:43 AM
Jeremy Pope
Guest
 
Posts: n/a
Default Re: Liable for Easymobile PAYG "overdraft"


"Phil Thompson" <phil.thompson@spamcop.net> wrote in message
news:mndcm2d4v7gdetbbee28p2t390sl9tf17k@4ax.com...
> On Thu, 23 Nov 2006 22:05:11 GMT, "Spookytooth"
> <spoiler@spoiltrotten.org> wrote:
>
>> Am I
>>liable for this PAYG "overdraft"?

>
> I would expect you to be responsible for charges incurred before you
> notified the theft.
>
> Phil


Hmmm.............

From their terms and conditions - which I hope are below - there is
probably a reasonable expectation that you would expect to be able to go
overdrawn by up to £10:

6.6 You should ensure that your Account is in credit (i.e. positive
balance). However, upon request or registration for our "Auto top-up
facility" we may allow an overdraft of up to £10 on your Account.

However:
6.7 You Account should not be overdrawn by more than £10 for more than 3
days, if this happens we reserve the right to suspend your Services until
your account is back in a positive balance.

6.8 If we suspend the Services in accordance with condition 6.7 above for
more than 7 days we will send you a reminder by SMS and email and charge you
a reasonable administration fee for this reminder.

Seems to give them carte blanche to allow you to go overdrawn and start
charging surcharges as soon as they see fit.

But, nowhere, does it reference any appropriate consumer credit legislation,
and if you son is under 18, I believe that he is incapable of legally
entering into a credit agreement - which this seems to be - so if you want a
fight over £30, you may have good grounds to do so sucessfully. If,
however, you acted as a guarantor, then there is implicit acceptance of a
credit agreement and so you're probably stuffed - so to speak.

I'm not a lawyer, nor should this be taken as any kind of legal advice, but
unless you query this today, you will end up having to pay and probably a
lot more in surcharges.

Good luck................

http://www.easymobile.com/selfcare/e...ny/terms2.html





Reply With Quote
  #4 (permalink)  
Old 11-24-2006, 06:31 PM
Jon
Guest
 
Posts: n/a
Default Re: Liable for Easymobile PAYG "overdraft"

spoiler@spoiltrotten.org declared for all the world to hear...
> My son's mobile got stolen a while back. It was easymobile PAYG. Thinking
> they thief couldn't use any more than the pound or two credit I was slow to
> report the theft to Easymobile. Next thing I know the PAYG account is £30 in
> debit and EM are hassling me for payment.
>
> Needless to say I hadn't read the T&C in detail and still haven't yet. Am I
> liable for this PAYG "overdraft"?
>
> Pls no preaching about rtfm etc. I'm not feeling sorry for myself.


You are liable, but Easy will cease to exist in mid-december so I really
wouldn't worry about it.
--
Regards
Jon

Reply With Quote
  #5 (permalink)  
Old 11-24-2006, 08:07 PM
Spookytooth
Guest
 
Posts: n/a
Default Re: Liable for Easymobile PAYG "overdraft"

> You are liable, but Easy will cease to exist in mid-december so I really
> wouldn't worry about it.
> --

Thanks for the advice. Unfortunately the bailiffs are after the money in the
next 48 hours so I'd better pay up



Reply With Quote
  #6 (permalink)  
Old 11-28-2006, 10:45 AM
Beck
Guest
 
Posts: n/a
Default Re: Liable for Easymobile PAYG "overdraft"


"Spookytooth" <spoiler@spoiltrotten.org> wrote in message
news:rWo9h.53539$TH3.41235@newsfe2-gui.ntli.net...
> My son's mobile got stolen a while back. It was easymobile PAYG. Thinking
> they thief couldn't use any more than the pound or two credit I was slow
> to report the theft to Easymobile. Next thing I know the PAYG account is
> £30 in debit and EM are hassling me for payment.
>
> Needless to say I hadn't read the T&C in detail and still haven't yet. Am
> I liable for this PAYG "overdraft"?
>
> Pls no preaching about rtfm etc. I'm not feeling sorry for myself.


How does somebody manage to get a pay and go phone in debit?


Reply With Quote
  #7 (permalink)  
Old 11-28-2006, 11:43 AM
Jack Torrence
Guest
 
Posts: n/a
Default Re: Liable for Easymobile PAYG "overdraft"

"Spookytooth" <spoiler@spoiltrotten.org> wrote in message
news:jiI9h.19366$Fv1.4206@newsfe2-win.ntli.net...
>> You are liable, but Easy will cease to exist in mid-december so I really
>> wouldn't worry about it.
>> --

> Thanks for the advice. Unfortunately the bailiffs are after the money in
> the next 48 hours so I'd better pay up


Ask to see a copy of the signed credit agreement.



Reply With Quote
Sponsored Links
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Re: Orange PAYG SIM's? Ivor Jones uk.telecom.mobile 5 03-12-2007 08:01 AM
O2 PAYG limited GPRS access - POP3 options? Duncan uk.telecom.mobile 6 12-10-2006 06:53 PM
Port Orange PAYG to ? and back to Orange contract...? Atropos uk.telecom.mobile 1 11-30-2006 10:33 PM
Pay As You Go Mobile Phone Price Comparison Website is launched, www.boxbreak.com - The UKs only impartial PAYG Price Comparison Website nokianokia2u@yahoo.co.uk uk.telecom.mobile 5 10-10-2006 12:25 PM
compare payg mobile phones - review of mobile phone price comparison website - mobile phone reviews nokianokia2u@yahoo.co.uk alt.cellular.ericsson 0 09-27-2006 02:27 PM


All times are GMT. The time now is 07:05 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.2.0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45