Virgin Mobile seem to have updated their database and completely buggered it
up - so ALL customers are being asked to register their details again.
At the moment the emails from their internal system are bouncing back, then
being answered and error messages arriving!
Virgin is in a right mess, so i would suggest customers check their bill
closely.
At the moment customer services can't change account details either.
So if you want to order anything or view your account I wish you luck. I
certainly wouldn't be happy leaving personal info with them at the moment.
Either the site was hacked and details stolen, or there has been a serious
problem. Virgin are not saying much at the moment.
"john" <nospam@freeserve.co.uk> wrote in message
news:457c66e6$1_2@mk-nntp-2.news.uk.tiscali.com...
> Virgin Mobile seem to have updated their database and completely buggered
> it up - so ALL customers are being asked to register their details again.
> At the moment the emails from their internal system are bouncing back,
> then being answered and error messages arriving!
> Virgin is in a right mess, so i would suggest customers check their bill
> closely.
>
> At the moment customer services can't change account details either.
>
> So if you want to order anything or view your account I wish you luck. I
> certainly wouldn't be happy leaving personal info with them at the moment.
> Either the site was hacked and details stolen, or there has been a serious
> problem. Virgin are not saying much at the moment.
I've had no problems loging on to my account... neither has my wife had
problems loggin on...
Thus spaketh jpd:
> "john" <nospam@freeserve.co.uk> wrote in message
> news:457c66e6$1_2@mk-nntp-2.news.uk.tiscali.com...
>> Virgin Mobile seem to have updated their database and completely
>> buggered it up - so ALL customers are being asked to register their
>> details again. At the moment the emails from their internal system
>> are bouncing back, then being answered and error messages arriving!
>> Virgin is in a right mess, so i would suggest customers check their
>> bill closely.
>>
>> At the moment customer services can't change account details either.
>>
>> So if you want to order anything or view your account I wish you
>> luck. I certainly wouldn't be happy leaving personal info with them
>> at the moment. Either the site was hacked and details stolen, or
>> there has been a serious problem. Virgin are not saying much at the
>> moment.
>
> I've had no problems loging on to my account... neither has my wife
> had problems loggin on...
I had the mentioned problems a couple of days ago.
Major problems with Virgin site! 
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