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  #1 (permalink)  
Old 10-13-2006, 07:00 AM
Lobster
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Posts: n/a
Default NTL/Virgin - new deal for cable cuctomers

This is the one where you get a free phone and pay 10 GBP/month PAYG for
a zillion minutes... http://tinyurl.com/yepolb (or
<http://www.virginmobile.com/vm/genericContent.do?contentId=vm.with.cable.brochure .shop.sm241>

I'm trying to work out whether (as anm existing cable customer) there's
anything to stop you from signing up for the phone deal offer, then
cancelling after the first month and then just keeping the phone? As far
as I can see there isn't, but as usual reading the T&Cs is like wading
through treacle...

Thanks
David

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  #2 (permalink)  
Old 10-13-2006, 10:21 AM
Xeonwales
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Default Re: NTL/Virgin - new deal for cable cuctomers


Lobster wrote:

> This is the one where you get a free phone and pay 10 GBP/month PAYG for
> a zillion minutes... http://tinyurl.com/yepolb (or
> <http://www.virginmobile.com/vm/genericContent.do?contentId=vm.with.cable.brochure .shop.sm241>
>
> I'm trying to work out whether (as anm existing cable customer) there's
> anything to stop you from signing up for the phone deal offer, then
> cancelling after the first month and then just keeping the phone? As far
> as I can see there isn't, but as usual reading the T&Cs is like wading
> through treacle...
>
> Thanks
> David


?? Its not a PAYG phone, its contract. You get a £30 a month contract
for £10


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  #3 (permalink)  
Old 10-13-2006, 10:22 AM
Xeonwales
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Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers


Xeonwales wrote:

> Lobster wrote:
>
> > This is the one where you get a free phone and pay 10 GBP/month PAYG for
> > a zillion minutes... http://tinyurl.com/yepolb (or
> > <http://www.virginmobile.com/vm/genericContent.do?contentId=vm.with.cable.brochure .shop.sm241>
> >
> > I'm trying to work out whether (as anm existing cable customer) there's
> > anything to stop you from signing up for the phone deal offer, then
> > cancelling after the first month and then just keeping the phone? As far
> > as I can see there isn't, but as usual reading the T&Cs is like wading
> > through treacle...
> >
> > Thanks
> > David

>
> ?? Its not a PAYG phone, its contract. You get a £30 a month contract
> for £10


P.S. Its also only a sim card, you dont get a fone


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  #4 (permalink)  
Old 10-13-2006, 10:52 AM
Ivor Jones
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Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers

"Xeonwales" <cpritcharduk@gmail.com> wrote in message
news:1160734924.270251.148850@h48g2000cwc.googlegr oups.com

[snip]

> P.S. Its also only a sim card, you dont get a fone


What's a fone..? I can't find that word in my dictionary.

Ivor



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  #5 (permalink)  
Old 10-13-2006, 12:20 PM
{{{{{Welcome}}}}}
Guest
 
Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers

Thus spaketh Xeonwales:
> Xeonwales wrote:
>
>> Lobster wrote:
>>
>>> This is the one where you get a free phone and pay 10 GBP/month
>>> PAYG for a zillion minutes... http://tinyurl.com/yepolb (or
>>> <http://www.virginmobile.com/vm/genericContent.do?contentId=vm.with.cable.brochure .shop.sm241>
>>>
>>> I'm trying to work out whether (as anm existing cable customer)
>>> there's anything to stop you from signing up for the phone deal
>>> offer, then cancelling after the first month and then just keeping
>>> the phone? As far as I can see there isn't, but as usual reading
>>> the T&Cs is like wading through treacle...
>>>
>>> Thanks
>>> David

>>
>> ?? Its not a PAYG phone, its contract. You get a £30 a month contract
>> for £10

>
> P.S. Its also only a sim card, you dont get a fone



Free Virgin Mobile Phone, 300 texts, 300 minutes,
no contract, only £10 a month. To get sorted or for more information,
call
0800 408 9342 and quote 'Free Lobster Offer'

From a card that *you received through your door*


--
DVD rental: www.southeastbirmingham.co.uk/dvd
PAYG Mobile Offers: www.southeastbirmingham.co.uk/payg
Items for sale: www.dodgy-dealer.co.uk


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  #6 (permalink)  
Old 10-13-2006, 12:23 PM
{{{{{Welcome}}}}}
Guest
 
Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers

Thus spaketh {{{{{Welcome}}}}}:
> Thus spaketh Xeonwales:
>> Xeonwales wrote:
>>
>>> Lobster wrote:
>>>
>>>> This is the one where you get a free phone and pay 10 GBP/month
>>>> PAYG for a zillion minutes... http://tinyurl.com/yepolb (or
>>>> <http://www.virginmobile.com/vm/genericContent.do?contentId=vm.with.cable.brochure .shop.sm241>
>>>>
>>>> I'm trying to work out whether (as anm existing cable customer)
>>>> there's anything to stop you from signing up for the phone deal
>>>> offer, then cancelling after the first month and then just keeping
>>>> the phone? As far as I can see there isn't, but as usual reading
>>>> the T&Cs is like wading through treacle...
>>>>
>>>> Thanks
>>>> David
>>>
>>> ?? Its not a PAYG phone, its contract. You get a £30 a month
>>> contract for £10

>>
>> P.S. Its also only a sim card, you dont get a fone

>
>
> Free Virgin Mobile Phone, 300 texts, 300 minutes,
> no contract, only £10 a month. To get sorted or for more information,
> call
> 0800 408 9342 and quote 'Free Lobster Offer'
>
> From a card that *you received through your door*



Though I think if you have the "free phone" you have to pay your way out
before 12 months.


--
DVD rental: www.southeastbirmingham.co.uk/dvd
PAYG Mobile Offers: www.southeastbirmingham.co.uk/payg
Items for sale: www.dodgy-dealer.co.uk


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  #7 (permalink)  
Old 10-13-2006, 01:03 PM
King Of Fools
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Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers

{{{{{Welcome}}}}} wrote:
> Thus spaketh {{{{{Welcome}}}}}:
> > Free Virgin Mobile Phone, 300 texts, 300 minutes,
> > no contract, only £10 a month. To get sorted or for more information,
> > call
> > 0800 408 9342 and quote 'Free Lobster Offer'
> >
> > From a card that *you received through your door*

>
> Though I think if you have the "free phone" you have to pay your way out
> before 12 months.


Plus you can only get the free Lobster phone if you have the 3 for £30
Cable deal.


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  #8 (permalink)  
Old 10-13-2006, 01:10 PM
Xeonwales
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Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers


King Of Fools wrote:
> {{{{{Welcome}}}}} wrote:
> > Thus spaketh {{{{{Welcome}}}}}:
> > > Free Virgin Mobile Phone, 300 texts, 300 minutes,
> > > no contract, only £10 a month. To get sorted or for more information,
> > > call
> > > 0800 408 9342 and quote 'Free Lobster Offer'
> > >
> > > From a card that *you received through your door*

> >
> > Though I think if you have the "free phone" you have to pay your way out
> > before 12 months.

>
> Plus you can only get the free Lobster phone if you have the 3 for £30
> Cable deal.


What you get

Pick any cable service you like and get a great deal from Virgin
Mobile. Or get all 4 for just £40 a month.

Broadband - from the UK's number one

*
It's unlimited, so you can use it as much as you like - unlike
BT.
*
Nearly 35 times faster than dial-up.

Digital TV - next generation

*
All the top channels including Sky One, E4, ITV2 and CBeebies.
*
Instant access to a library of over 500 films and TV shows.

Home phone - great value

*
Unlimited weekend calls - to any UK landline (for the same price
you pay just for BT line rental).
*
You can usually keep your own number - they'll even contact BT on
your behalf to arrange the switch.

Mobile phone deal - half price

*
Keep the phone you've got.
*
Swap to an exclusive monthly tariff - pay half the usual price.
*
Get 300 texts and 300 minutes for £10 a month (normally £20)
*
Use your calls and texts to any UK mobile network, any time.


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  #9 (permalink)  
Old 10-13-2006, 03:45 PM
{{{{{Welcome}}}}}
Guest
 
Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers

Thus spaketh King Of Fools:
> {{{{{Welcome}}}}} wrote:
>> Thus spaketh {{{{{Welcome}}}}}:
>>> Free Virgin Mobile Phone, 300 texts, 300 minutes,
>>> no contract, only £10 a month. To get sorted or for more
>>> information, call
>>> 0800 408 9342 and quote 'Free Lobster Offer'
>>>
>>> From a card that *you received through your door*

>>
>> Though I think if you have the "free phone" you have to pay your way
>> out before 12 months.

>
> Plus you can only get the free Lobster phone if you have the 3 for £30
> Cable deal.


Right, so you are saying to get the free phone you must also take at
least 2 other services?

As not to get the free phone and just have the SIM you only need one
other service.


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  #10 (permalink)  
Old 10-13-2006, 05:55 PM
ACDeag
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Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers

Xeonwales submitted this idea :
> King Of Fools wrote:
>> {{{{{Welcome}}}}} wrote:
>>> Thus spaketh {{{{{Welcome}}}}}:
>>>> Free Virgin Mobile Phone, 300 texts, 300 minutes,
>>>> no contract, only £10 a month. To get sorted or for more information,
>>>> call
>>>> 0800 408 9342 and quote 'Free Lobster Offer'
>>>>
>>>> From a card that *you received through your door*
>>>
>>> Though I think if you have the "free phone" you have to pay your way out
>>> before 12 months.

>>
>> Plus you can only get the free Lobster phone if you have the 3 for £30
>> Cable deal.

>
> What you get
>
> Pick any cable service you like and get a great deal from Virgin
> Mobile. Or get all 4 for just £40 a month.
>
> Broadband - from the UK's number one
>
> *
> It's unlimited, so you can use it as much as you like - unlike
> BT.
> *
> Nearly 35 times faster than dial-up.
>
> Digital TV - next generation
>
> *
> All the top channels including Sky One, E4, ITV2 and CBeebies.
> *
> Instant access to a library of over 500 films and TV shows.
>
> Home phone - great value
>
> *
> Unlimited weekend calls - to any UK landline (for the same price
> you pay just for BT line rental).
> *
> You can usually keep your own number - they'll even contact BT on
> your behalf to arrange the switch.
>
> Mobile phone deal - half price
>
> *
> Keep the phone you've got.
> *
> Swap to an exclusive monthly tariff - pay half the usual price.
> *
> Get 300 texts and 300 minutes for £10 a month (normally £20)
> *
> Use your calls and texts to any UK mobile network, any time.



How they call Home Phone great value I fail to see. They never mention
that for your £11 on BT you pay a fixed fee of 5.5p for an hour in the
evenings and at weekends. That is less than their 6p connection charge
during the weekday evenings, and on top of that they charge you 3p/min,
soon cancels out the free weekend calls in my books. Also ignores
people like Primus who will give you free evening and weekend calls for
no charge if you have BT line.

20 min call on NTL/Telewest on a Monday evening 66p on BT 5.5p.

20 min call on NTL/Telewest at the weekend 0p on BT 5.5p.

Rant over



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  #11 (permalink)  
Old 10-13-2006, 06:01 PM
Lobster
Guest
 
Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers

King Of Fools wrote:
> {{{{{Welcome}}}}} wrote:
>> Thus spaketh {{{{{Welcome}}}}}:
>>> Free Virgin Mobile Phone, 300 texts, 300 minutes,
>>> no contract, only £10 a month. To get sorted or for more information,
>>> call
>>> 0800 408 9342 and quote 'Free Lobster Offer'
>>>
>>> From a card that *you received through your door*


Oops, yes sorry - that's where I saw the offer; I thought I'd found the
same offer online in order to post more info but evidently it isn't the
same.

>> Though I think if you have the "free phone" you have to pay your way out
>> before 12 months.


How do you mean, "pay your way out"? Can't see anything about this in
the T&C

> Plus you can only get the free Lobster phone if you have the 3 for £30
> Cable deal.


I already have home phone/broadband/cable TV so presumably this card was
targeted at me...

Still don't know whether I can get the Lobster phone (hey - like the
sound of that ;-) ) and stop the direct debit after 1 month and keep the
phone though?

David



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  #12 (permalink)  
Old 10-13-2006, 07:01 PM
{{{{{Welcome}}}}}
Guest
 
Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers

Thus spaketh Lobster:
> King Of Fools wrote:
>> {{{{{Welcome}}}}} wrote:
>>> Thus spaketh {{{{{Welcome}}}}}:
>>>> Free Virgin Mobile Phone, 300 texts, 300 minutes,
>>>> no contract, only £10 a month. To get sorted or for more
>>>> information, call
>>>> 0800 408 9342 and quote 'Free Lobster Offer'
>>>>
>>>> From a card that *you received through your door*

>
> Oops, yes sorry - that's where I saw the offer; I thought I'd found
> the same offer online in order to post more info but evidently it
> isn't the same.
>
>>> Though I think if you have the "free phone" you have to pay your
>>> way out before 12 months.

>
> How do you mean, "pay your way out"? Can't see anything about this in
> the T&C
>
>> Plus you can only get the free Lobster phone if you have the 3 for
>> £30 Cable deal.

>
> I already have home phone/broadband/cable TV so presumably this card
> was targeted at me...
>
> Still don't know whether I can get the Lobster phone (hey - like the
> sound of that ;-) ) and stop the direct debit after 1 month and keep
> the phone though?
>
> David


Reading the website (granted not directly linked to this offer mentioned
within this thread, but it could well be the same terms).

http://www.virginmobile.com/vm/viewP...7-3C32653C2662

*Choosing the Pay Monthly SIM only introductory offer?*

There are 3 tariffs to choose from as part of this introductory offer,
available until 31/10/06. Unlike a contract, there's no minimum term and
no ties. After your first month, you're free to leave when you choose.

*Prefer a Pay Monthly contract?*

You'll get twice as many minutes and texts with selected tariffs when
you buy online. That's compared to the standard tariffs in other
retailers, for as long as you stay a Pay Monthly customer. Or go for our
special online £25 tariff for big texters!
Your Pay Monthly contract comes with a phone and lasts for 12 months
initially. If you'd like to cancel your contract at any time, you can.
You'll just need to give us a month's notice, and pay off the monthly
payments to the end of your contract.
Please note you can only buy one contract at a time.


Yes this is from a Virgin Mobile offer and not the ntl:TW customer
offer, but maybe there are similar terms.

Or maybe ntl:TW are happy to give a phone away?


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  #13 (permalink)  
Old 10-13-2006, 07:14 PM
Tro.Jan
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Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers

Ivor Jones wrote:
> "Xeonwales" <cpritcharduk@gmail.com> wrote in message
> news:1160734924.270251.148850@h48g2000cwc.googlegr oups.com
>
> [snip]
>
>> P.S. Its also only a sim card, you dont get a fone

>
> What's a fone..? I can't find that word in my dictionary.
>
> Ivor


Look this word up:
PRICK

Tro

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  #14 (permalink)  
Old 10-14-2006, 01:40 AM
Ivor Jones
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Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers

"Tro.Jan" <trojan@trojan.com> wrote in message
news:452fe590$1_3@x-privat.org
> Ivor Jones wrote:
> > "Xeonwales" <cpritcharduk@gmail.com> wrote in message
> > news:1160734924.270251.148850@h48g2000cwc.googlegr oups.com
> >
> > [snip]
> >
> > > P.S. Its also only a sim card, you dont get a fone

> >
> > What's a fone..? I can't find that word in my
> > dictionary. Ivor

>
> Look this word up:
> PRICK


Oh I know what that word means, it's a useful tool. Which is more than can
be said for some.

Ivor



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  #15 (permalink)  
Old 10-14-2006, 04:07 AM
Jim GM4DHJ
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Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers


> What's a fone..? I can't find that word in my dictionary.
>
> Ivor
>
>

I think it is a Cellular Telephone that only gets to function on 1800 Mhz
........



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  #16 (permalink)  
Old 10-16-2006, 10:49 AM
Ken Ward
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Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers

I am an NTL customer with Home phone and Cable Broadband (No TV). The offer
that I received from NTL was a SIM ONLY deal. I went for the offer from the
Red Card delivered through the door which gave me a Lobster 575 and a £10
monthly deal with 300 min's and 300 texts. Virgin state that you can check
your a/c on-line, so I did after a couple of days use. It shows charges for
calls and texts and a balance of £3 (ish) ??? There is also a "button" to
click for topping-up! I don't think so! These items with be checked with
Virgin later today.

The downside with the phone is .. it does not come with a USB lead to upload
and download from the phone or camera. Of course you could email them to
your home by paying Virgin for the service.
Virgin won't supply this lead but I have found one for sale at
www.M-99.co.uk which has just arrived. It fits the phone and the computer
but nothin else happens. I did expect it to show in "My Computer" as an
extra drive :-(. Maybe I need some software now :-( ? This I will have to
check with M-99.
Tiny Phone with 1.3Mpixel Camera for free is nearly agood deal, when I
can download from it, it will be great!

Ken Ward, BOLTON.




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  #17 (permalink)  
Old 10-16-2006, 11:25 AM
trumpetron
Guest
 
Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers



"Ken Ward" <ken.g1itv@MTLworld.com> wrote in message
news:8tJYg.11412$69.10484@newsfe3-gui.ntli.net:

> I am an NTL customer with Home phone and Cable Broadband (No TV). The offer
> that I received from NTL was a SIM ONLY deal. I went for the offer from the
> Red Card delivered through the door which gave me a Lobster 575 and a £10
> monthly deal with 300 min's and 300 texts. Virgin state that you can check
> your a/c on-line, so I did after a couple of days use. It shows charges for
> calls and texts and a balance of £3 (ish) ??? There is also a "button" to
> click for topping-up! I don't think so! These items with be checked with
> Virgin later today.
>
> The downside with the phone is .. it does not come with a USB lead to upload
> and download from the phone or camera. Of course you could email them to
> your home by paying Virgin for the service.
> Virgin won't supply this lead but I have found one for sale at
> www.M-99.co.uk which has just arrived. It fits the phone and the computer
> but nothin else happens. I did expect it to show in "My Computer" as an
> extra drive :-(. Maybe I need some software now :-( ? This I will have to
> check with M-99.
> Tiny Phone with 1.3Mpixel Camera for free is nearly agood deal, when I
> can download from it, it will be great!
>
> Ken Ward, BOLTON.



So did you get the Lobster phone included for teh £10 PM deal then? If
so, how?

TIA


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  #18 (permalink)  
Old 10-16-2006, 12:10 PM
King Of Fools
Guest
 
Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers

{{{{{Welcome}}}}} wrote:
> Thus spaketh King Of Fools:
> > Plus you can only get the free Lobster phone if you have the 3 for £30
> > Cable deal.

>
> Right, so you are saying to get the free phone you must also take at
> least 2 other services?


No, you need to take 3 other services on the 3 for £30 deal.

> As not to get the free phone and just have the SIM you only need one
> other service.


Correct.


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  #19 (permalink)  
Old 10-16-2006, 01:39 PM
807
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Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers

Where on the NTL or Vigin site gdoes it mention a free phone with the NTL
deal ?



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  #20 (permalink)  
Old 10-16-2006, 01:58 PM
Dave C
Guest
 
Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers

Ken Ward wrote:
> I am an NTL customer with Home phone and Cable Broadband (No TV). The offer
> that I received from NTL was a SIM ONLY deal. I went for the offer from the
> Red Card delivered through the door which gave me a Lobster 575 and a £10
> monthly deal with 300 min's and 300 texts. Virgin state that you can check
> your a/c on-line, so I did after a couple of days use. It shows charges for
> calls and texts and a balance of £3 (ish) ??? There is also a "button" to
> click for topping-up! I don't think so! These items with be checked with
> Virgin later today.


You can top up on the web. They will also supply you with a card. If you
use either of these the amount will be taken off the direct debit. So
you have 3 ways to pay.

The £3 balance will be what you have spent over and above your allowance
pluse any pro-rata payment. They use 2 dates 1. A refresh date when your
free minutes and texts are applied 2. The actual billing date.


--
Dave C

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  #21 (permalink)  
Old 10-16-2006, 02:41 PM
Ken Ward
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Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers


"trumpetron" <none@none.com> wrote in message
news:4ph8haFivjavU1@individual.net...
> So did you get the Lobster phone included for teh £10 PM deal then? If so,
> how?


Yes I did, I just phoned the 0800 number on the "Red Card" and waited for
around 70 min's for a person to reply. We then went through the set up of
the account and direct debit. The phone arrived Friday morning via Lynx
Courier, less that 24 hours from ordering.

Just mention the Free phone when you call them, well, you have to just to
make sure you don't end up with a PINK one!

Ken Ward. BOLTON.



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  #22 (permalink)  
Old 10-16-2006, 02:41 PM
Ken Ward
Guest
 
Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers


"807" <nospam@nospam.com> wrote in message
news:BYLYg.24354$Fx4.17707@newsfe1-gui.ntli.net...
> Where on the NTL or Vigin site gdoes it mention a free phone with the NTL
> deal ?


It is NOT a web site deal... It is a deal based on the Red Card which is
posted through your door!

For those who have not had "The Card" I have posted the relevant bits
here......................

http://homepage.ntlworld.com/ken.g1itv/phone.jpg

--
Ken Ward, BOLTON.



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  #23 (permalink)  
Old 10-16-2006, 02:44 PM
Ken Ward
Guest
 
Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers


"Dave C" <davec@nospam.org.uk> wrote in message
newseMYg.34939$pa.71@newsfe2-gui.ntli.net...
> Ken Ward wrote:
>> I am an NTL customer with Home phone and Cable Broadband (No TV). The
>> offer that I received from NTL was a SIM ONLY deal. I went for the offer
>> from the Red Card delivered through the door which gave me a Lobster 575
>> and a £10 monthly deal with 300 min's and 300 texts. Virgin state that
>> you can check your a/c on-line, so I did after a couple of days use. It
>> shows charges for calls and texts and a balance of £3 (ish) ??? There is
>> also a "button" to click for topping-up! I don't think so! These items
>> with be checked with Virgin later today.

>
> You can top up on the web. They will also supply you with a card. If you
> use either of these the amount will be taken off the direct debit. So you
> have 3 ways to pay.
>
> The £3 balance will be what you have spent over and above your allowance
> pluse any pro-rata payment. They use 2 dates 1. A refresh date when your
> free minutes and texts are applied 2. The actual billing date.



Thanks for that Dave, I did expect the dates for billing etc not to coincide
with my start date. That would be too easy.

Ken Ward, BOLTON.




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  #24 (permalink)  
Old 10-16-2006, 04:42 PM
Dave C
Guest
 
Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers

Ken Ward wrote:
> "807" <nospam@nospam.com> wrote in message
> news:BYLYg.24354$Fx4.17707@newsfe1-gui.ntli.net...
>> Where on the NTL or Vigin site gdoes it mention a free phone with the NTL
>> deal ?

>
> It is NOT a web site deal... It is a deal based on the Red Card which is
> posted through your door!
>
> For those who have not had "The Card" I have posted the relevant bits
> here......................
>
> http://homepage.ntlworld.com/ken.g1itv/phone.jpg
>
> --
> Ken Ward, BOLTON.
>
>

The following deal is available for existing Telewest/NTL customers - no
free phone though

http://www.telewest.co.uk/html/bundl...bileoffer.html

--
Dave C

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  #25 (permalink)  
Old 10-16-2006, 06:15 PM
Colonel Kurtz
Guest
 
Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers

Existing telewest customers do get the free phone deal, my phone
arrived today !

You get the red card through your door with the phone number and call
virgin on the supplied freephone number.

When you order the deal they ask you for your telewest account number
and then will put the deal through.



Dave C wrote:
> Ken Ward wrote:
> > "807" <nospam@nospam.com> wrote in message
> > news:BYLYg.24354$Fx4.17707@newsfe1-gui.ntli.net...
> >> Where on the NTL or Vigin site gdoes it mention a free phone with the NTL
> >> deal ?

> >
> > It is NOT a web site deal... It is a deal based on the Red Card which is
> > posted through your door!
> >
> > For those who have not had "The Card" I have posted the relevant bits
> > here......................
> >
> > http://homepage.ntlworld.com/ken.g1itv/phone.jpg
> >
> > --
> > Ken Ward, BOLTON.
> >
> >

> The following deal is available for existing Telewest/NTL customers - no
> free phone though
>
> http://www.telewest.co.uk/html/bundl...bileoffer.html
>
> --
> Dave C



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  #26 (permalink)  
Old 10-16-2006, 10:57 PM
Ken Ward
Guest
 
Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers


"Dave C" <davec@nospam.org.uk> wrote in message
news:WDOYg.12264$69.6033@newsfe3-gui.ntli.net...
> Ken Ward wrote:
>> "807" <nospam@nospam.com> wrote in message
>> news:BYLYg.24354$Fx4.17707@newsfe1-gui.ntli.net...
>>> Where on the NTL or Vigin site gdoes it mention a free phone with the
>>> NTL deal ?

>>
>> It is NOT a web site deal... It is a deal based on the Red Card which is
>> posted through your door!
>>
>> For those who have not had "The Card" I have posted the relevant bits
>> here......................
>>
>> http://homepage.ntlworld.com/ken.g1itv/phone.jpg
>>
>> --
>> Ken Ward, BOLTON.
>>
>>

> The following deal is available for existing Telewest/NTL customers - no
> free phone though
>
> http://www.telewest.co.uk/html/bundl...bileoffer.html
>


It is exactly the same deal as the one with the FREE PHONE.. which would you
choose?

KW



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  #27 (permalink)  
Old 11-02-2006, 10:34 AM
IanR
Guest
 
Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers - NOT easy

Hi Folks,

Had a similar offer with my telewest bill today - tried to take it up.

1/ Ring number on leaflet

Recorded voice tells to use telewest website.

2/ Went to url - filled in form

Takes you to a virgin page with another number to ring

3/ Ring number - recorded voice says they are it will take at least an hour
to be answered - person answers - asks for my number and says that virgin
will call back later that day ( still no response ) !

If this is 'sales' - what are 'complaints' like ?

Bemused
IanR

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  #28 (permalink)  
Old 11-02-2006, 10:53 AM
Fedz
Guest
 
Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers - NOT easy

IanR <ian696@narian.org.uk> wrote in news:VIk2h.45667$r61.9384
@text.news.blueyonder.co.uk:

> If this is 'sales' - what are 'complaints' like ?


CS - Even worse (if possible) and far worse than 3 (three network).

ntl won an award for the worset customer service.

I've been an ntl customer for 7 years and believe me they lie on top of
lies and have some of the rudest and most ignorant CS staff I have ever
come across ...

Things work fine until you call CS.

One top tip: if CS means anything too you then clearly avoid ntl and any
company connected with ntl

Hope this helsp
--
Fedz
http://encoderX.eu - Part of the Fedz Network.

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  #29 (permalink)  
Old 11-02-2006, 02:18 PM
Brian A
Guest
 
Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers - NOT easy

On Thu, 02 Nov 2006 11:53:54 GMT, Fedz <Usenet@Delete-This-Fedz.eu>
wrote:

>IanR <ian696@narian.org.uk> wrote in news:VIk2h.45667$r61.9384
>@text.news.blueyonder.co.uk:
>
>> If this is 'sales' - what are 'complaints' like ?

>
>CS - Even worse (if possible) and far worse than 3 (three network).
>
>ntl won an award for the worset customer service.
>
>I've been an ntl customer for 7 years and believe me they lie on top of
>lies and have some of the rudest and most ignorant CS staff I have ever
>come across ...
>
>Things work fine until you call CS.
>
>One top tip: if CS means anything too you then clearly avoid ntl and any
>company connected with ntl
>
>Hope this helsp

I'm with Telewest and my dealings with them, and the reliability of
the broadband, has been good. It will be sad if NTL drags this down,
hopefully it will be the other way and NTHell will improve - they
certainly have a very bad reputation for CS.

Remove 'no_spam_' from email address.
25/10/2006:Symantec charge exactly as much in GB pounds as they do
in US$ for the same Norton DOWNLOAD.
It's goodbye Norton - hello free AVG until they stop ripping us off.
Why should we be ripped off in the UK?

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  #30 (permalink)  
Old 11-02-2006, 02:32 PM
IanR
Guest
 
Posts: n/a
Default Re: NTL/Virgin - new deal for cable cuctomers - NOT easy

Brian A wrote:

> On Thu, 02 Nov 2006 11:53:54 GMT, Fedz <Usenet@Delete-This-Fedz.eu>
> wrote:
>
>>IanR <ian696@narian.org.uk> wrote in news:VIk2h.45667$r61.9384
>>@text.news.blueyonder.co.uk:
>>
>>> If this is 'sales' - what are 'complaints' like ?

>>
>>CS - Even worse (if possible) and far worse than 3 (three network).
>>
>>ntl won an award for the worset customer service.
>>
>>I've been an ntl customer for 7 years and believe me they lie on top of
>>lies and have some of the rudest and most ignorant CS staff I have ever
>>come across ...
>>
>>Things work fine until you call CS.
>>
>>One top tip: if CS means anything too you then clearly avoid ntl and any
>>company connected with ntl
>>
>>Hope this helsp

> I'm with Telewest and my dealings with them, and the reliability of
> the broadband, has been good. It will be sad if NTL drags this down,
> hopefully it will be the other way and NTHell will improve - they
> certainly have a very bad reputation for CS.
>



Aye its the virgin part that seems to be the problem. For broadband have
found telewest to be good with minor problems as have been able to talk to
folk there who can understand and fix things - that is when thro their call
fielding system.

Virgin however seem to have a secure call fielding system which includes
short excursions for callers to the interweb thingy.

Perhaps they didn't hire any extra folk to cope with the offer - presumably
the money was spent on the 'free' handsets mentioned at the start of the
thread !


IanR


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