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  #1 (permalink)  
Old 10-06-2009, 04:23 PM
Judith M Smith
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Default O2 Broadband Emails - MUST have mobile



A friend has just set up home broadband with O2. She said that I
could have an O2 email address off her account.

I had to "register" with O2 via their web-site to get the email
address.

At that point it asked me for my mobile number - there was a button to
click if "I do not have a mobile". I clicked it - marvelous - it
takes you to the O2 mobile sales page.

The point is that O2 are selling Broadband with 10 email accounts -
but they don't tell you that each of those email accounts must have a
different associated mobile number.

Not a problem in our case - but sharp practice - no mention of this on
the sales web pages

I phoned sales and asked them if this was the case - and of course
they said that it wasn't. I insisted to the guy that it was - he went
away and then came back and confirmed - and said he had learnt
something!!

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  #2 (permalink)  
Old 10-06-2009, 04:48 PM
Theodore
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Posts: n/a
Default Re: O2 Broadband Emails - MUST have mobile

On Tue, 06 Oct 2009 16:23:13 +0100, Judith M Smith
<judithmsmith@live.co.uk> wrote:

>
>
>A friend has just set up home broadband with O2. She said that I
>could have an O2 email address off her account.
>
>I had to "register" with O2 via their web-site to get the email
>address.
>
>At that point it asked me for my mobile number - there was a button to
>click if "I do not have a mobile". I clicked it - marvelous - it
>takes you to the O2 mobile sales page.
>
>The point is that O2 are selling Broadband with 10 email accounts -
>but they don't tell you that each of those email accounts must have a
>different associated mobile number.
>
>Not a problem in our case - but sharp practice - no mention of this on
>the sales web pages
>
>I phoned sales and asked them if this was the case - and of course
>they said that it wasn't. I insisted to the guy that it was - he went
>away and then came back and confirmed - and said he had learnt
>something!!


The real question is why on earth anyone would want an email address
tied in to a particular provider. Buy a domain name or use a web
account.

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  #3 (permalink)  
Old 10-06-2009, 04:51 PM
Mr Benn
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Posts: n/a
Default Re: O2 Broadband Emails - MUST have mobile


"Theodore" <theodorepike@gmail.com> wrote in message
news:hkpmc5psltbict9erj4ot1sqqodpi6pov8@4ax.com...
> On Tue, 06 Oct 2009 16:23:13 +0100, Judith M Smith
> <judithmsmith@live.co.uk> wrote:
>
>>
>>
>>A friend has just set up home broadband with O2. She said that I
>>could have an O2 email address off her account.
>>
>>I had to "register" with O2 via their web-site to get the email
>>address.
>>
>>At that point it asked me for my mobile number - there was a button to
>>click if "I do not have a mobile". I clicked it - marvelous - it
>>takes you to the O2 mobile sales page.
>>
>>The point is that O2 are selling Broadband with 10 email accounts -
>>but they don't tell you that each of those email accounts must have a
>>different associated mobile number.
>>
>>Not a problem in our case - but sharp practice - no mention of this on
>>the sales web pages
>>
>>I phoned sales and asked them if this was the case - and of course
>>they said that it wasn't. I insisted to the guy that it was - he went
>>away and then came back and confirmed - and said he had learnt
>>something!!

>
> The real question is why on earth anyone would want an email address
> tied in to a particular provider. Buy a domain name or use a web
> account.


I have a gmail account from Google which you can access via a POP client
like Outlook Express or via the Google web interface. It comes with 7GB
online storage and is totally free.



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  #4 (permalink)  
Old 10-06-2009, 05:03 PM
Theodore
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Posts: n/a
Default Re: O2 Broadband Emails - MUST have mobile

On Tue, 6 Oct 2009 16:51:13 +0100, "Mr Benn" <nospam@invalid.invalid>
wrote:

>
>"Theodore" <theodorepike@gmail.com> wrote in message
>news:hkpmc5psltbict9erj4ot1sqqodpi6pov8@4ax.com.. .
>> On Tue, 06 Oct 2009 16:23:13 +0100, Judith M Smith
>> <judithmsmith@live.co.uk> wrote:
>>
>>>
>>>
>>>A friend has just set up home broadband with O2. She said that I
>>>could have an O2 email address off her account.
>>>
>>>I had to "register" with O2 via their web-site to get the email
>>>address.
>>>
>>>At that point it asked me for my mobile number - there was a button to
>>>click if "I do not have a mobile". I clicked it - marvelous - it
>>>takes you to the O2 mobile sales page.
>>>
>>>The point is that O2 are selling Broadband with 10 email accounts -
>>>but they don't tell you that each of those email accounts must have a
>>>different associated mobile number.
>>>
>>>Not a problem in our case - but sharp practice - no mention of this on
>>>the sales web pages
>>>
>>>I phoned sales and asked them if this was the case - and of course
>>>they said that it wasn't. I insisted to the guy that it was - he went
>>>away and then came back and confirmed - and said he had learnt
>>>something!!

>>
>> The real question is why on earth anyone would want an email address
>> tied in to a particular provider. Buy a domain name or use a web
>> account.

>
>I have a gmail account from Google which you can access via a POP client
>like Outlook Express or via the Google web interface. It comes with 7GB
>online storage and is totally free.
>



Yup me too. I also own a domain name which forwards all email to my
gmail account. At least this way I have one email address for life and
I'm never tied to a particular ISP.

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  #5 (permalink)  
Old 10-06-2009, 05:44 PM
Bill
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Posts: n/a
Default Re: O2 Broadband Emails - MUST have mobile

And this relates to uk.legal, how?

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  #6 (permalink)  
Old 10-06-2009, 05:55 PM
John Kenyon
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Posts: n/a
Default Re: O2 Broadband Emails - MUST have mobile

Bill wrote:
> And this relates to uk.legal, how?


As much as your reply relates to uk.telecom.mobile?

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  #7 (permalink)  
Old 10-06-2009, 06:30 PM
McKevvy
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Posts: n/a
Default Re: O2 Broadband Emails - MUST have mobile

On 6 Oct, 16:48, Theodore <theodorep...@gmail.com> wrote:
> On Tue, 06 Oct 2009 16:23:13 +0100, Judith M Smith
>
>
>
> <judithmsm...@live.co.uk> wrote:
>
> >A friend has just set up home broadband *with O2. *She said that I
> >could have an O2 email address off her account.

>
> >I had to "register" with O2 via their web-site to get the email
> >address.

>
> >At that point it asked me for my mobile number - there was a button to
> >click if "I do not have a mobile". *I clicked it *- marvelous - it
> >takes you to the O2 mobile sales page.

>
> >The point is that O2 are selling Broadband with 10 email accounts -
> >but they don't tell you that each of those email accounts must have a
> >different associated mobile number.

>
> >Not a problem in our case - but sharp practice - no mention of this on
> >the sales web pages

>
> >I phoned sales and asked them if this was the case - and of course
> >they said that it wasn't. *I insisted to the guy that it was - he went
> >away and then came back and confirmed - and said he had learnt
> >something!!

>
> The real question is why on earth anyone would want an email address
> tied in to a particular provider. Buy a domain name or use a web
> account.


Precisely. I've had my yahoo account for 13 yrs or there about. Never
a problem. If my PC or laptop goes down then I've still got all my
emails, attachments and even stuff that I've uploaded to keep safe.

McKevvy

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  #8 (permalink)  
Old 10-06-2009, 08:34 PM
Judith M Smith
Guest
 
Posts: n/a
Default Re: O2 Broadband Emails - MUST have mobile

On Tue, 6 Oct 2009 09:44:44 -0700 (PDT), Bill
<jbrewster1958@googlemail.com> wrote:

>And this relates to uk.legal, how?



Now lets try a guess?

How about unfair contract - it appears to be a serious restriction
which was not mentioned at the time of purchase - it was not part of
the Ts&Cs.

Only today - their sales people were breaking the law.

Is that legal enough for you?




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  #9 (permalink)  
Old 10-06-2009, 10:14 PM
Whiskers
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Posts: n/a
Default Re: O2 Broadband Emails - MUST have mobile

["Followup-To:" header set to uk.telecom.mobile.]
On 2009-10-06, Judith M Smith <judithmsmith@live.co.uk> wrote:
>
>
> A friend has just set up home broadband with O2. She said that I
> could have an O2 email address off her account.
>
> I had to "register" with O2 via their web-site to get the email
> address.
>
> At that point it asked me for my mobile number - there was a button to
> click if "I do not have a mobile". I clicked it - marvelous - it
> takes you to the O2 mobile sales page.
>
> The point is that O2 are selling Broadband with 10 email accounts -
> but they don't tell you that each of those email accounts must have a
> different associated mobile number.
>
> Not a problem in our case - but sharp practice - no mention of this on
> the sales web pages
>
> I phoned sales and asked them if this was the case - and of course
> they said that it wasn't. I insisted to the guy that it was - he went
> away and then came back and confirmed - and said he had learnt
> something!!


Why would you want an email address on your friend's internet account? Do
you share the computer and phone? If so, then your friend can create an
address for you on their account and allow you access to it. Of course,
your friend will also have complete access to it and you won't have any
way to stop them from reading the messages - or sending messages 'in your
name'.

ISPs and email service providers expect the 'extra' email addresses they
offer to be used by the person they have an account with, or possibly
people in the same 'household'. All the addresses are part of the same
account, and are accessible to anyone who knows the login details (or has
access to a computer that has been allowed to 'remember' them).

The terms and conditions of ISP and email services are sure to include
something about not letting other people know the login details (or words
to that effect), so your friend could be in breach of those terms by
letting you have the login details to their account.

You do not need an internet account of your own to have an email address
of your own; there are many free webmail services that can be used from
any internet connection (including public internet terminals, internet
cafes, libraries, etc). Just get on line as you usually do (even your
friend's phone or computer, if you like) and set up one of those webmail
accounts for yourself - with your own login details (which you should not
allow any computer or phone but your own to 'remember' for you!).

You can have as many webmail accounts as you like, with as many different
companies as you like. Some of them include POP or IMAP access which you
can use with a normal email program instead of the webmail interface - you
may have to pay for that (and SMTP for sending from an email program)
though.

--
-- ^^^^^^^^^^
-- Whiskers
-- ~~~~~~~~~~

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  #10 (permalink)  
Old 10-06-2009, 10:19 PM
Martin Jay
Guest
 
Posts: n/a
Default Re: O2 Broadband Emails - MUST have mobile

On Tue, 06 Oct 2009 16:23:13 +0100, Judith M Smith
<judithmsmith@live.co.uk> wrote:

>A friend has just set up home broadband with O2. She said that I
>could have an O2 email address off her account.
>
>I had to "register" with O2 via their web-site to get the email
>address.
>
>At that point it asked me for my mobile number - there was a button to
>click if "I do not have a mobile". I clicked it - marvelous - it
>takes you to the O2 mobile sales page.


Has your friend followed the instructions at
<http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=189,E=0000000002491488723,K=6135,Sxi=2,t=broad band_case,CASE=12617>?

Looks like your friend will have to log into her O2 broadband account
and then create an email account for you.

I'm not sure why you're so eager to have an O2 email account, though.
There's nothing very special about them. The world and its dog is
offers free email accounts.
--
Martin Jay

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  #11 (permalink)  
Old 10-06-2009, 10:26 PM
Alex Heney
Guest
 
Posts: n/a
Default Re: O2 Broadband Emails - MUST have mobile

On Tue, 06 Oct 2009 16:23:13 +0100, Judith M Smith
<judithmsmith@live.co.uk> wrote:

>
>
>A friend has just set up home broadband with O2. She said that I
>could have an O2 email address off her account.
>
>I had to "register" with O2 via their web-site to get the email
>address.
>
>At that point it asked me for my mobile number - there was a button to
>click if "I do not have a mobile". I clicked it - marvelous - it
>takes you to the O2 mobile sales page.
>
>The point is that O2 are selling Broadband with 10 email accounts -
>but they don't tell you that each of those email accounts must have a
>different associated mobile number.
>
>Not a problem in our case - but sharp practice - no mention of this on
>the sales web pages
>
>I phoned sales and asked them if this was the case - and of course
>they said that it wasn't. I insisted to the guy that it was - he went
>away and then came back and confirmed - and said he had learnt
>something!!


Are you sure it is required?

Just because there was a box to tick if you didn't have one, that
doesn't necessarily mean the field is otherwise mandatory.
--
Alex Heney, Global Villager
Read what I mean, not what I write.
To reply by email, my address is alexATheneyDOTplusDOTcom

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  #12 (permalink)  
Old 10-06-2009, 11:11 PM
Steve Terry
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Posts: n/a
Default Re: O2 Broadband Emails - MUST have mobile


"Judith M Smith" <judithmsmith@live.co.uk> wrote in message
news:jnnmc59h5ntaq0dtvqp78ra7bat3092lje@4ax.com...
>
> A friend has just set up home broadband with O2. She said that I
> could have an O2 email address off her account.
>
>

Why? When you can have a googlemail or yahoomail account
with virtual mail, pop3, forwarding, etc, etc.

Steve Terry



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  #13 (permalink)  
Old 10-06-2009, 11:15 PM
Steve Terry
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Posts: n/a
Default Re: O2 Broadband Emails - MUST have mobile


"Whiskers" <catwheezel@operamail.com> wrote in message
news:slrnhcncpf.bq1.catwheezel@ID-107770.user.individual.net...
> ["Followup-To:" header set to uk.telecom.mobile.]
> On 2009-10-06, Judith M Smith <judithmsmith@live.co.uk> wrote:

<snip>
> Why would you want an email address on your friend's internet account? Do
> you share the computer and phone? If so, then your friend can create an
> address for you on their account and allow you access to it. Of course,
> your friend will also have complete access to it and you won't have any
> way to stop them from reading the messages - or sending messages 'in your
> name'.
>
>

Sharing a googlemail account is quite popular, so as to share photos in
google photos

Steve Terry



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  #14 (permalink)  
Old 10-07-2009, 01:35 PM
Whiskers
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Posts: n/a
Default Re: O2 Broadband Emails - MUST have mobile

On 2009-10-06, Steve Terry <gFOURwwk@tesco.net> wrote:
> "Whiskers" <catwheezel@operamail.com> wrote in message
> news:slrnhcncpf.bq1.catwheezel@ID-107770.user.individual.net...
>> ["Followup-To:" header set to uk.telecom.mobile.]
>> On 2009-10-06, Judith M Smith <judithmsmith@live.co.uk> wrote:

> <snip>
>> Why would you want an email address on your friend's internet account? Do
>> you share the computer and phone? If so, then your friend can create an
>> address for you on their account and allow you access to it. Of course,
>> your friend will also have complete access to it and you won't have any
>> way to stop them from reading the messages - or sending messages 'in your
>> name'.
>>
>>

> Sharing a googlemail account is quite popular, so as to share photos in
> google photos
>
> Steve Terry


Are you thinking of "Picasa Web Albums"? You don't need a Googlemail
address to use that; just a "Google Account". You can make pictures
publicly accessible, or impose password access to them. There are several
other 'image hosting' services available (and pre-dating Google's).

Giving anyone else access to your email account is A Very Bad Idea.

--
-- ^^^^^^^^^^
-- Whiskers
-- ~~~~~~~~~~

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  #15 (permalink)  
Old 10-07-2009, 05:28 PM
Judith M Smith
Guest
 
Posts: n/a
Default Re: O2 Broadband Emails - MUST have mobile

On Wed, 07 Oct 2009 00:04:21 +0100, wrote:

>On Tue, 06 Oct 2009 22:19:08 +0100, Martin Jay
><martin@spam-free.org.uk> wrote:
>
>>On Tue, 06 Oct 2009 16:23:13 +0100, Judith M Smith
>><judithmsmith@live.co.uk> wrote:
>>
>>>A friend has just set up home broadband with O2. She said that I
>>>could have an O2 email address off her account.
>>>
>>>I had to "register" with O2 via their web-site to get the email
>>>address.
>>>
>>>At that point it asked me for my mobile number - there was a button to
>>>click if "I do not have a mobile". I clicked it - marvelous - it
>>>takes you to the O2 mobile sales page.

>>
>>Has your friend followed the instructions at
>><http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=189,E=0000000002491488723,K=6135,Sxi=2,t=broad band_case,CASE=12617>?
>>
>>Looks like your friend will have to log into her O2 broadband account
>>and then create an email account for you.
>>
>>I'm not sure why you're so eager to have an O2 email account, though.
>>There's nothing very special about them. The world and its dog is
>>offers free email accounts.



That is not the point - and thanks - but I was not seeking advice - I
was drawing O2's dodgy working practice to the attention of a wider
audience.

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  #16 (permalink)  
Old 10-12-2009, 12:18 PM
iain
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Posts: n/a
Default Re: O2 Broadband Emails - MUST have mobile

On Tue, 06 Oct 2009 16:23:13 +0100, Judith M Smith
<judithmsmith@live.co.uk> wrote:

> email accounts must have a
>different associated mobile number.


Try these:

07123 456789
07123 456790
07123 456791
07123 456792

:-)

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  #17 (permalink)  
Old 10-13-2009, 07:00 PM
Graham.
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Posts: n/a
Default Re: O2 Broadband Emails - MUST have mobile



"Theodore" <theodorepike@gmail.com> wrote in message
news:hkpmc5psltbict9erj4ot1sqqodpi6pov8@4ax.com...
> On Tue, 06 Oct 2009 16:23:13 +0100, Judith M Smith
> <judithmsmith@live.co.uk> wrote:
>
>>
>>
>>A friend has just set up home broadband with O2. She said that I
>>could have an O2 email address off her account.
>>
>>I had to "register" with O2 via their web-site to get the email
>>address.
>>
>>At that point it asked me for my mobile number - there was a button to
>>click if "I do not have a mobile". I clicked it - marvelous - it
>>takes you to the O2 mobile sales page.
>>
>>The point is that O2 are selling Broadband with 10 email accounts -
>>but they don't tell you that each of those email accounts must have a
>>different associated mobile number.
>>
>>Not a problem in our case - but sharp practice - no mention of this on
>>the sales web pages
>>
>>I phoned sales and asked them if this was the case - and of course
>>they said that it wasn't. I insisted to the guy that it was - he went
>>away and then came back and confirmed - and said he had learnt
>>something!!

>
> The real question is why on earth anyone would want an email address
> tied in to a particular provider. Buy a domain name or use a web
> account.

Its actually worse than that, the email addresses in this case are tied to
an active paid for account from a provider.
At least my main email accounts are only tied to a PAYG dial-up
provider which I have never really used for internet connectivity,
I have had them for 10 years now, and hope to keep them longer
still, although I am under no illusions about this.

--
Graham.

%Profound_observation%



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