O2 Text Message Hard Copy

I wonder if anyone can tell me if O2 are obliged to, or even if they're
likely to be willing to, provide a hard copy of a text sent from a
contract handset....to the account holder, that is?

Cheers.

"Jono" <nothanks@blueyonder.invalid> wrote in message
news:mn.55547d7942872a62.48968@blueyonder.invalid. ..
>I wonder if anyone can tell me if O2 are obliged to, or even if they're
>likely to be willing to, provide a hard copy of a text sent from a contract
>handset....to the account holder, that is?
>
> Cheers.
>
>
What did they say when you asked them?
The mobile companies store text messages, incoming/outgoing numbers, SIM and
IMEI details - all for 5 years. That's why there is no excuse not to block
stolen mobiles or trace who puts their SIM cards in them!
This info is not available to the average call centre worker, it is usually
via police or security services speaking to the company direct. They have a
department dealing with this sort of thing and you will need a production
order to get it. That is from a closed hearing before a crown court judge.
The only other way is if someone reports you and the police investigate a
criminal offence.
If it's silly disputes or companies objecting to what their workers are
using company phones for - the mobile firms will not help you.

John used his keyboard to write :
> "Jono" <nothanks@blueyonder.invalid> wrote in message
> news:mn.55547d7942872a62.48968@blueyonder.invalid. ..
>>I wonder if anyone can tell me if O2 are obliged to, or even if they're
>> likely to be willing to, provide a hard copy of a text sent from a contract
>> handset....to the account holder, that is?
>>
>> Cheers.
>>
>>
> What did they say when you asked them?

Ha! I didn't bother saying "I'm asking for a friend".....even though
I'm asking for a friend.


> The mobile companies store text messages, incoming/outgoing numbers, SIM and
> IMEI details - all for 5 years.

OK, thanks.

> That's why there is no excuse not to block
> stolen mobiles or trace who puts their SIM cards in them!
> This info is not available to the average call centre worker, it is usually
> via police or security services speaking to the company direct. They have a
> department dealing with this sort of thing and you will need a production
> order to get it.

Even if it's the account holder asking?

> That is from a closed hearing before a crown court judge.
> The only other way is if someone reports you and the police investigate a
> criminal offence.
> If it's silly disputes or companies objecting to what their workers are using
> company phones for - the mobile firms will not help you.

Fair enough. I suspect the latter is, indeed the case.

nothanks@blueyonder.invalid declared for all the world to hear...
> I wonder if anyone can tell me if O2 are obliged to, or even if they're
> likely to be willing to, provide a hard copy of a text sent from a
> contract handset....to the account holder, that is?

No to both.
--
Regards
Jon