"Gareth" <hotmail.com@dgareth.spm> wrote in message
news:468ebe51$0$17183$db0fefd9@news.zen.co.uk...
>I just checked my Orange bill and I notice that I have been charged 35p a
>minute for calling 0871 numbers. Wtf?
>
> Gareth.
>
On Fri, 6 Jul 2007 23:15:23 +0100, "Gareth" <hotmail.com@dgareth.spm>
wrote:
>I just checked my Orange bill and I notice that I have been charged 35p a
>minute for calling 0871 numbers. Wtf?
They're generally revenue generating numbers and cost more to call
than an 0870 number.
I suggest you review an updated copy of your T&C's to check what the
call charges are stated as.
--
-- Nick ICQ: 9235201 EMAIL & MSN: nickmooney@spamcop.net
-- LOTR#4 SKOGA#8 DS#7 BOTAFOT#159 BOTM#2 FBOTY#06 PM#11
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On Sat, 7 Jul 2007 07:24:16 +0100, Jon <spam@jonparker.plus.com>
wrote:
>ALi@Junkbox.com declared for all the world to hear...
>> 0871 is a premium number
>
>No, it isn't.
Oh, yes it is!
Your comment is based on an outdated and obsolete definition of the
term "premium number". 0871 is charged at a premium (higher) rate
than ordinary numbers, therefore it's a "premium [rate] number".
Saying otherwise is in the same class of confusion-marketing as saying
that 0870 is "national rate" and 0845 is "local rate" whereas, in
fact, there ain't no such thing any more.
"BGN" <nickmooney@spamcop.net> wrote in message
news:4khu8395pn2vl5vrnddlpvul2t1rde6lh0@4ax.com...
> On Fri, 6 Jul 2007 23:15:23 +0100, "Gareth" <hotmail.com@dgareth.spm>
> wrote:
>
>>I just checked my Orange bill and I notice that I have been charged 35p a
>>minute for calling 0871 numbers. Wtf?
>
> They're generally revenue generating numbers and cost more to call
> than an 0870 number.
>
> I suggest you review an updated copy of your T&C's to check what the
> call charges are stated as.
Any suggestions where to find a *FULL* list of charges for OVP-Virgin
customers, I would love to get details of 0844, 0871, 09, and some of the
newer 07 codes. All I can find is a pdf that says:
"national calls (0870, 0845) are charged at the standard call rate".
I tried emailing customer.services recently and got back a nonsense answer
asking for the exact full numbers I wished to call and they would see what
they could do for me - there must be a list that the billing system uses so
why
not send me a copy?
>
> Any suggestions where to find a *FULL* list of charges for OVP-Virgin
> customers, I would love to get details of 0844, 0871, 09, and some of the
> newer 07 codes. All I can find is a pdf that says:
> "national calls (0870, 0845) are charged at the standard call rate".
>
> I tried emailing customer.services recently and got back a nonsense answer
> asking for the exact full numbers I wished to call and they would see what
> they could do for me - there must be a list that the billing system uses so
> why
> not send me a copy?
It might be 43 pence a minute for 0871 on OVP Virgin, not the same as
Virgin itself, but it would take you an hour or two of calls to both
to get this far
>"BGN" <nickmooney@spamcop.net> wrote in message
>news:4khu8395pn2vl5vrnddlpvul2t1rde6lh0@4ax.com.. .
>> On Fri, 6 Jul 2007 23:15:23 +0100, "Gareth" <hotmail.com@dgareth.spm>
>> wrote:
>>
>>>I just checked my Orange bill and I notice that I have been charged 35p a
>>>minute for calling 0871 numbers. Wtf?
>>
>> They're generally revenue generating numbers and cost more to call
>> than an 0870 number.
>>
>> I suggest you review an updated copy of your T&C's to check what the
>> call charges are stated as.
>
>Any suggestions where to find a *FULL* list of charges for OVP-Virgin
>customers, I would love to get details of 0844, 0871, 09, and some of the
>newer 07 codes. All I can find is a pdf that says:
>"national calls (0870, 0845) are charged at the standard call rate".
But 0871 isn't an 0870 number. Look for 'calling card' or 'premium'
rate ones.
--
-- Nick ICQ: 9235201 EMAIL & MSN: nickmooney@spamcop.net
-- LOTR#4 SKOGA#8 DS#7 BOTAFOT#159 BOTM#2 FBOTY#06 PM#11
-- GSF600n www.bgn.me.uk - Drive until you lose the road
"BGN" <nickmooney@spamcop.net> wrote in message
news:uo4v835n2i2c6r0s8svg80lhnekivphhnf@4ax.com...
> On Sat, 7 Jul 2007 12:32:05 +0100, "Steve Purdy" wrote:
>
>>"BGN" <nickmooney@spamcop.net> wrote in message
>>news:4khu8395pn2vl5vrnddlpvul2t1rde6lh0@4ax.com. ..
>>> On Fri, 6 Jul 2007 23:15:23 +0100, "Gareth" <hotmail.com@dgareth.spm>
>>> wrote:
>>>
>>>>I just checked my Orange bill and I notice that I have been charged 35p
>>>>a
>>>>minute for calling 0871 numbers. Wtf?
>>>
>>> They're generally revenue generating numbers and cost more to call
>>> than an 0870 number.
>>>
>>> I suggest you review an updated copy of your T&C's to check what the
>>> call charges are stated as.
>>
>>Any suggestions where to find a *FULL* list of charges for OVP-Virgin
>>customers, I would love to get details of 0844, 0871, 09, and some of the
>>newer 07 codes. All I can find is a pdf that says:
>>"national calls (0870, 0845) are charged at the standard call rate".
>
> But 0871 isn't an 0870 number. Look for 'calling card' or 'premium'
> rate ones.
I know! That's why I asked about a *FULL* pricelist - you had suggested
looking at T&Cs - the only such document for ovp-virgin refers to
standard rate (and prices) and then has the line I quoted I can find no
other pricing information - and as I said even an email to Orange was
of no real help.
Any suggestions as to exactly where to look? and yes I've tried Google
and extensive hunts on the Orange website.
"Steve Purdy" <np.200701.removethis@roundtuit.org.uk> wrote in message
news:468f79ba$0$643$5a6aecb4@news.aaisp.net.uk...
> "BGN" <nickmooney@spamcop.net> wrote in message
> news:4khu8395pn2vl5vrnddlpvul2t1rde6lh0@4ax.com...
> > On Fri, 6 Jul 2007 23:15:23 +0100, "Gareth" <hotmail.com@dgareth.spm>
> > wrote:
> >
> >>I just checked my Orange bill and I notice that I have been charged 35p
a
> >>minute for calling 0871 numbers. Wtf?
> >
> > They're generally revenue generating numbers and cost more to call
> > than an 0870 number.
> >
> > I suggest you review an updated copy of your T&C's to check what the
> > call charges are stated as.
>
> Any suggestions where to find a *FULL* list of charges for OVP-Virgin
> customers, I would love to get details of 0844, 0871, 09, and some of the
> newer 07 codes. All I can find is a pdf that says:
> "national calls (0870, 0845) are charged at the standard call rate".
>
> I tried emailing customer.services recently and got back a nonsense answer
> asking for the exact full numbers I wished to call and they would see what
> they could do for me - there must be a list that the billing system uses
so
> why
> not send me a copy?
>
> --
> Steve
>
>
I tried customer services to find out how much it would be to ring a 055
number and was told such numbers do not exist. Well, they do - all Abbey
branches have 055 numbers. From a BT land line, they are local calls, but
Orange insist they do not exist. I have made a call to one and will see how
much it is come bill time.
On Sat, 7 Jul 2007 16:49:08 +0100, "Tel" <me@privacy.net> wrote:
>I tried customer services to find out how much it would be to ring a 055
>number and was told such numbers do not exist. Well, they do - all Abbey
>branches have 055 numbers. From a BT land line, they are local calls, but
>Orange insist they do not exist. I have made a call to one and will see how
>much it is come bill time.
My BT Broadband Talk number is an 05 number too.
--
-- Nick ICQ: 9235201 EMAIL & MSN: nickmooney@spamcop.net
-- LOTR#4 SKOGA#8 DS#7 BOTAFOT#159 BOTM#2 FBOTY#06 PM#11
-- GSF600n www.bgn.me.uk - Drive until you lose the road
"Helen Deborah Vecht" <helenvecht@zetnet.co.uk> wrote in
message news:3130303037363935468F631406@zetnet.co.uk
> BGN <nickmooney@spamcop.net>typed
>
>
> > On Fri, 6 Jul 2007 23:15:23 +0100, "Gareth"
> > <hotmail.com@dgareth.spm> wrote:
>
> > > I just checked my Orange bill and I notice that I
> > > have been charged 35p a minute for calling 0871
> > > numbers. Wtf?
>
> > They're generally revenue generating numbers and cost
> > more to call than an 0870 number.
>
> > I suggest you review an updated copy of your T&C's to
> > check what the call charges are stated as.
>
> I'm on Orange PAYG and saw the 0871 charges on the Orange
> website a while ago. I decided never to call 0871 from my
> mobile.
I decided never to call 0871 from anything. Or 0870 come to that.
"BGN" <nickmooney@spamcop.net> wrote in message
news:cpdv831s9imkedjuct2jd3l480flh6f3gs@4ax.com...
> On Sat, 7 Jul 2007 16:49:08 +0100, "Tel" <me@privacy.net> wrote:
>
>>I tried customer services to find out how much it would be to ring a 055
>>number and was told such numbers do not exist. Well, they do - all Abbey
>>branches have 055 numbers. From a BT land line, they are local calls, but
>>Orange insist they do not exist. I have made a call to one and will see
>>how
>>much it is come bill time.
>
> My BT Broadband Talk number is an 05 number too.
At least Orange broadband give you a 'local' number . MIne is 0151XXXXXXX so
people don't get ripped off when calling it.
Tim
> --
> -- Nick ICQ: 9235201 EMAIL & MSN: nickmooney@spamcop.net
> -- LOTR#4 SKOGA#8 DS#7 BOTAFOT#159 BOTM#2 FBOTY#06 PM#11
> -- GSF600n www.bgn.me.uk - Drive until you lose the road
"BGN" <nickmooney@spamcop.net> wrote in message
news:4khu8395pn2vl5vrnddlpvul2t1rde6lh0@4ax.com...
> On Fri, 6 Jul 2007 23:15:23 +0100, "Gareth" <hotmail.com@dgareth.spm>
> wrote:
>
>>I just checked my Orange bill and I notice that I have been charged 35p a
>>minute for calling 0871 numbers. Wtf?
>
> They're generally revenue generating numbers and cost more to call
> than an 0870 number.
>
> I suggest you review an updated copy of your T&C's to check what the
> call charges are stated as.
I wasn't clear enough - Orange charge 35p a minute for *all* 0871 numbers -
even callthrough 0871 numbers that are charged by other operators at 10p a
minute (T-Mobile) or 15p a minute (Virgin).
There is no rationale related to the actual call cost to the operator for
Orange to do this.
On Sun, 8 Jul 2007 10:16:59 +0100, "Gareth" <hotmail.com@dgareth.spm>
wrote:
>
>"Mike" <mike@kempston.net> wrote in message
>news:2sju839lmno48825tcn14h946f5vtvhld0@news.kemp ston.net...
>> On Sat, 7 Jul 2007 07:24:16 +0100, Jon <spam@jonparker.plus.com>
>> wrote:
>>
>>>ALi@Junkbox.com declared for all the world to hear...
>>>> 0871 is a premium number
>>>
>>>No, it isn't.
>>
>> Oh, yes it is!
>>
>> Your comment is based on an outdated and obsolete definition of the
>> term "premium number". 0871 is charged at a premium (higher) rate
>> than ordinary numbers, therefore it's a "premium [rate] number".
>>
>> Saying otherwise is in the same class of confusion-marketing as saying
>> that 0870 is "national rate" and 0845 is "local rate" whereas, in
>> fact, there ain't no such thing any more.
>
>0871 is not a premium rate number according to any sensible definition of
>the term premium. Your argument is circular. T-Mobile charges 10p a minute
>for calls to 0871 (hardly premium) and Virgin similarly charges 15p a
>minute. If you define premium according to the nonsensical charges that some
>operators - such as Orange - inflict upon customers for calling an 0871
>number then you are correct. The question remains however - why is Orange
>charging 35p a minute for all 0871 numbers?
Ask 'em.
--
-- Nick ICQ: 9235201 EMAIL & MSN: nickmooney@spamcop.net
-- LOTR#4 SKOGA#8 DS#7 BOTAFOT#159 BOTM#2 FBOTY#06 PM#11
-- GSF600n www.bgn.me.uk - Drive until you lose the road
"Mike" <mike@kempston.net> wrote in message
news:2sju839lmno48825tcn14h946f5vtvhld0@news.kemps ton.net...
> On Sat, 7 Jul 2007 07:24:16 +0100, Jon <spam@jonparker.plus.com>
> wrote:
>
>>ALi@Junkbox.com declared for all the world to hear...
>>> 0871 is a premium number
>>
>>No, it isn't.
>
> Oh, yes it is!
>
> Your comment is based on an outdated and obsolete definition of the
> term "premium number". 0871 is charged at a premium (higher) rate
> than ordinary numbers, therefore it's a "premium [rate] number".
>
> Saying otherwise is in the same class of confusion-marketing as saying
> that 0870 is "national rate" and 0845 is "local rate" whereas, in
> fact, there ain't no such thing any more.
0871 is not a premium rate number according to any sensible definition of
the term premium. Your argument is circular. T-Mobile charges 10p a minute
for calls to 0871 (hardly premium) and Virgin similarly charges 15p a
minute. If you define premium according to the nonsensical charges that some
operators - such as Orange - inflict upon customers for calling an 0871
number then you are correct. The question remains however - why is Orange
charging 35p a minute for all 0871 numbers?
Gareth explained on 08/07/2007 :
> "BGN" <nickmooney@spamcop.net> wrote in message
> news:4khu8395pn2vl5vrnddlpvul2t1rde6lh0@4ax.com...
>> On Fri, 6 Jul 2007 23:15:23 +0100, "Gareth" <hotmail.com@dgareth.spm>
>> wrote:
>>
>>>I just checked my Orange bill and I notice that I have been charged 35p a
>>>minute for calling 0871 numbers. Wtf?
>>
>> They're generally revenue generating numbers and cost more to call
>> than an 0870 number.
>>
>> I suggest you review an updated copy of your T&C's to check what the
>> call charges are stated as.
>
> I wasn't clear enough - Orange charge 35p a minute for *all* 0871 numbers -
> even callthrough 0871 numbers that are charged by other operators at 10p a
> minute (T-Mobile) or 15p a minute (Virgin).
>
> There is no rationale related to the actual call cost to the operator for
> Orange to do this.
>
Yes there is. Profit.
Why would a telco want you to be encouraged to use a callthrough
number?
On Sun, 8 Jul 2007 12:47:44 +0100, "Gareth" <hotmail.com@dgareth.spm>
wrote:
>
>"Jono" <nothanks@blueyonder.invalid> wrote in message
>news:mn.42e97d7711a4ac0c.48968@blueyonder.invalid ...
>> Gareth explained on 08/07/2007 :
>>> "BGN" <nickmooney@spamcop.net> wrote in message
>>> news:4khu8395pn2vl5vrnddlpvul2t1rde6lh0@4ax.com...
>>>> On Fri, 6 Jul 2007 23:15:23 +0100, "Gareth" <hotmail.com@dgareth.spm>
>>>> wrote:
>>>>
>>>>>I just checked my Orange bill and I notice that I have been charged 35p
>>>>>a
>>>>>minute for calling 0871 numbers. Wtf?
>>>>
>>>> They're generally revenue generating numbers and cost more to call
>>>> than an 0870 number.
>>>>
>>>> I suggest you review an updated copy of your T&C's to check what the
>>>> call charges are stated as.
>>>
>>> I wasn't clear enough - Orange charge 35p a minute for *all* 0871
>>> numbers - even callthrough 0871 numbers that are charged by other
>>> operators at 10p a minute (T-Mobile) or 15p a minute (Virgin).
>>>
>>> There is no rationale related to the actual call cost to the operator for
>>> Orange to do this.
>>>
>>
>> Yes there is. Profit.
>>
>> Why would a telco want you to be encouraged to use a callthrough number?
>
>Aside from the fact that the Orange pricing structure penalises calls to all
>0871 numbers - and not just call through numbers - there's also the issue
>that the charge is simply scandalous.
>
>Why should it be any business of the service provider that I elect to use
>0871 numbers for their call through facility?
Ditch 'em.
--
-- Nick ICQ: 9235201 EMAIL & MSN: nickmooney@spamcop.net
-- LOTR#4 SKOGA#8 DS#7 BOTAFOT#159 BOTM#2 FBOTY#06 PM#11
-- GSF600n www.bgn.me.uk - Drive until you lose the road
"Jono" <nothanks@blueyonder.invalid> wrote in message
news:mn.42e97d7711a4ac0c.48968@blueyonder.invalid. ..
> Gareth explained on 08/07/2007 :
>> "BGN" <nickmooney@spamcop.net> wrote in message
>> news:4khu8395pn2vl5vrnddlpvul2t1rde6lh0@4ax.com...
>>> On Fri, 6 Jul 2007 23:15:23 +0100, "Gareth" <hotmail.com@dgareth.spm>
>>> wrote:
>>>
>>>>I just checked my Orange bill and I notice that I have been charged 35p
>>>>a
>>>>minute for calling 0871 numbers. Wtf?
>>>
>>> They're generally revenue generating numbers and cost more to call
>>> than an 0870 number.
>>>
>>> I suggest you review an updated copy of your T&C's to check what the
>>> call charges are stated as.
>>
>> I wasn't clear enough - Orange charge 35p a minute for *all* 0871
>> numbers - even callthrough 0871 numbers that are charged by other
>> operators at 10p a minute (T-Mobile) or 15p a minute (Virgin).
>>
>> There is no rationale related to the actual call cost to the operator for
>> Orange to do this.
>>
>
> Yes there is. Profit.
>
> Why would a telco want you to be encouraged to use a callthrough number?
Aside from the fact that the Orange pricing structure penalises calls to all
0871 numbers - and not just call through numbers - there's also the issue
that the charge is simply scandalous.
Why should it be any business of the service provider that I elect to use
0871 numbers for their call through facility?
Gareth used his keyboard to write :
>>> There is no rationale related to the actual call cost to the operator for
>>> Orange to do this.
>>>
>>
>> Yes there is. Profit.
>>
>> Why would a telco want you to be encouraged to use a callthrough number?
>
> Aside from the fact that the Orange pricing structure penalises calls to all
> 0871 numbers - and not just call through numbers - there's also the issue
> that the charge is simply scandalous.
Then don't use Orange...
> Why should it be any business of the service provider that I elect to use
> 0871 numbers for their call through facility?
If I was in the business of selling phone calls, I wouldn't want to
provide you with a cheap way of bypassing my billing platform for, say,
international calls.
On Sat, 7 Jul 2007 16:49:08 +0100, Tel <me@privacy.net> wrote:
>"Steve Purdy" <np.200701.removethis@roundtuit.org.uk> wrote in message
>news:468f79ba$0$643$5a6aecb4@news.aaisp.net.uk. ..
>> "BGN" <nickmooney@spamcop.net> wrote in message
>> news:4khu8395pn2vl5vrnddlpvul2t1rde6lh0@4ax.com...
>> > On Fri, 6 Jul 2007 23:15:23 +0100, "Gareth" <hotmail.com@dgareth.spm>
>> > wrote:
>> >
>> >>I just checked my Orange bill and I notice that I have been charged 35p
>a
>> >>minute for calling 0871 numbers. Wtf?
>> >
>> > They're generally revenue generating numbers and cost more to call
>> > than an 0870 number.
>> >
>> > I suggest you review an updated copy of your T&C's to check what the
>> > call charges are stated as.
>>
>> Any suggestions where to find a *FULL* list of charges for OVP-Virgin
>> customers, I would love to get details of 0844, 0871, 09, and some of the
>> newer 07 codes. All I can find is a pdf that says:
>> "national calls (0870, 0845) are charged at the standard call rate".
>>
>> I tried emailing customer.services recently and got back a nonsense answer
>> asking for the exact full numbers I wished to call and they would see what
>> they could do for me - there must be a list that the billing system uses
>so
>> why
>> not send me a copy?
>
>I tried customer services to find out how much it would be to ring a 055
>number and was told such numbers do not exist. Well, they do - all Abbey
>branches have 055 numbers. From a BT land line, they are local calls, but
>Orange insist they do not exist. I have made a call to one and will see how
>much it is come bill time.
And, if they charge you for it, dispute it by *first* asking how much they
cost, and when they tell you those numbers don't exist point out that
they've billed you for calling a non-existent number and therefore can you
get a full refund on the call (since, if it doesn't exist how can they
bill you for it?) Doing it in that order is important, though.