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  #1 (permalink)  
Old 05-24-2008, 09:25 PM
chris
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Default Orange monthly to PAYG back to monthly?

I've been with Orange for several years, but when I asked about the new
N82 Black they recommended I buy a new contract, as they couldn't offer
me such a good deal on upgrades as a new contract (despite the claim on
the site which says existing customers can get the same deals as new).
They suggested I change my existing phone to a PAYG and keep the number,
leaving a message with the new phone's number. If I migrate the old
number to a PAYG SIM, can I migrate back to a monthly contract and keep
the same number?

Chris

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  #2 (permalink)  
Old 05-24-2008, 10:27 PM
J B
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Default Re: Orange monthly to PAYG back to monthly?

"chris" <invalid@invalid.invalid> wrote in message
news:69rbteF34658dU1@mid.individual.net...

> If I migrate the old
> number to a PAYG SIM, can I migrate back to a monthly contract and keep
> the same number?


I *think* the advice on here will be - port it out to *another network*,
then a month later, back to O (if that's where you want to be.


--
J B


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  #3 (permalink)  
Old 05-25-2008, 06:53 PM
chris
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Default Re: Orange monthly to PAYG back to monthly?

On Sat, 24 May 2008 22:27:06 +0100, J B wrote:

> "chris" <invalid@invalid.invalid> wrote in message
> news:69rbteF34658dU1@mid.individual.net...
>
>> If I migrate the old
>> number to a PAYG SIM, can I migrate back to a monthly contract and keep
>> the same number?

>
> I *think* the advice on here will be - port it out to *another network*,
> then a month later, back to O (if that's where you want to be.


Thanks - I've seen that advice already. I was just mulling the various
permutations of options available to me and I wondered whether there
would be anything preventing me going back to pm Orange from PAYG Orange
if I changed my mind later.

Chris

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  #4 (permalink)  
Old 05-26-2008, 11:34 AM
Jon Parker
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Default Re: Orange monthly to PAYG back to monthly?

In article <69rbteF34658dU1@mid.individual.net>, invalid@invalid.invalid
says...
> I've been with Orange for several years, but when I asked about the new
> N82 Black they recommended I buy a new contract, as they couldn't offer
> me such a good deal on upgrades as a new contract (despite the claim on
> the site which says existing customers can get the same deals as new).
> They suggested I change my existing phone to a PAYG and keep the number,
> leaving a message with the new phone's number. If I migrate the old
> number to a PAYG SIM, can I migrate back to a monthly contract and keep
> the same number?


Yes you can, although Im suprised youve been advised to do that. There's
a big crackdown on churning at the moment.
--
Regards
Jon

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  #5 (permalink)  
Old 05-29-2008, 01:54 PM
Simon Ough
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Default Re: Orange monthly to PAYG back to monthly?


"chris" <invalid@invalid.invalid> wrote in message
news:69rbteF34658dU1@mid.individual.net...
> I've been with Orange for several years, but when I asked about the new
> N82 Black they recommended I buy a new contract, as they couldn't offer
> me such a good deal on upgrades as a new contract (despite the claim on
> the site which says existing customers can get the same deals as new).
> They suggested I change my existing phone to a PAYG and keep the number,
> leaving a message with the new phone's number. If I migrate the old
> number to a PAYG SIM, can I migrate back to a monthly contract and keep
> the same number?



Course you can - when it moves to PAYG, leave it 48 hours, then when you get
your new phone, call 0800 079 0200 and ask them to migrate your PAYG number
to your contract one. Sorted.


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  #6 (permalink)  
Old 05-31-2008, 05:39 PM
chris
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Default Re: Orange monthly to PAYG back to monthly?

On Thu, 29 May 2008 13:54:35 +0100, Simon Ough wrote:

> "chris" <invalid@invalid.invalid> wrote in message
> news:69rbteF34658dU1@mid.individual.net...
>> I've been with Orange for several years, but when I asked about the new
>> N82 Black they recommended I buy a new contract, as they couldn't offer
>> me such a good deal on upgrades as a new contract (despite the claim on
>> the site which says existing customers can get the same deals as new).
>> They suggested I change my existing phone to a PAYG and keep the
>> number, leaving a message with the new phone's number. If I migrate the
>> old number to a PAYG SIM, can I migrate back to a monthly contract and
>> keep the same number?

>
>
> Course you can - when it moves to PAYG, leave it 48 hours, then when you
> get your new phone, call 0800 079 0200 and ask them to migrate your PAYG
> number to your contract one. Sorted.


OK, thanks. I was actually persuaded by them to take an upgrade, for a
reduced monthly payment of £10. Having second thoughts about this. The
phone is due to arrive on Monday. I have a 7-day period to return the
phone - does this mean I can cancel the new 18-month contract completely?

Chris

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  #7 (permalink)  
Old 05-31-2008, 09:20 PM
Jon
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Default Re: Orange monthly to PAYG back to monthly?

In article <6add9cF36rakdU1@mid.individual.net>, invalid@invalid.invalid
says...
> On Thu, 29 May 2008 13:54:35 +0100, Simon Ough wrote:
>
> > "chris" <invalid@invalid.invalid> wrote in message
> > news:69rbteF34658dU1@mid.individual.net...
> >> I've been with Orange for several years, but when I asked about the new
> >> N82 Black they recommended I buy a new contract, as they couldn't offer
> >> me such a good deal on upgrades as a new contract (despite the claim on
> >> the site which says existing customers can get the same deals as new).
> >> They suggested I change my existing phone to a PAYG and keep the
> >> number, leaving a message with the new phone's number. If I migrate the
> >> old number to a PAYG SIM, can I migrate back to a monthly contract and
> >> keep the same number?

> >
> >
> > Course you can - when it moves to PAYG, leave it 48 hours, then when you
> > get your new phone, call 0800 079 0200 and ask them to migrate your PAYG
> > number to your contract one. Sorted.

>
> OK, thanks. I was actually persuaded by them to take an upgrade, for a
> reduced monthly payment of £10. Having second thoughts about this. The
> phone is due to arrive on Monday. I have a 7-day period to return the
> phone - does this mean I can cancel the new 18-month contract completely?


If you return an upgrade your account si reverted to it's pre-upgrade
state. This happens once the phone you returned is scanned in at the
warehouse.
--
Regards
Jon

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  #8 (permalink)  
Old 05-31-2008, 09:55 PM
chris
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Posts: n/a
Default Re: Orange monthly to PAYG back to monthly?

On Sat, 31 May 2008 21:20:34 +0100, Jon wrote:

....
> If you return an upgrade your account si reverted to it's pre-upgrade
> state. This happens once the phone you returned is scanned in at the
> warehouse.


Thanks very much for clarifying - the wording wasn't explicit.

Final question: could I refuse to accept the delivery and ask for it to
be returned? (I'd obviously let Orange know first). It would save the
hassle of returning it later.

Chris


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  #9 (permalink)  
Old 06-01-2008, 10:40 AM
Jon
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Posts: n/a
Default Re: Orange monthly to PAYG back to monthly?

In article <6ads9dF36rakdU2@mid.individual.net>, invalid@invalid.invalid
says...
> On Sat, 31 May 2008 21:20:34 +0100, Jon wrote:
>
> ...
> > If you return an upgrade your account si reverted to it's pre-upgrade
> > state. This happens once the phone you returned is scanned in at the
> > warehouse.

>
> Thanks very much for clarifying - the wording wasn't explicit.
>
> Final question: could I refuse to accept the delivery and ask for it to
> be returned? (I'd obviously let Orange know first). It would save the
> hassle of returning it later.


You could do, but it's up to you to ensure the phone gets back to Orange
within 7 days. If you trust the courier firm to do this then go ahead.
--
Regards
Jon

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