Thomas Kenyon wrote:
> David Hearn wrote:
>> Simon Dean wrote:
>>> Got the usual waffle from them about sending it out in post. I
>>> understand some people do get an SMS of their PAC Code? Is this
>>> something I can insist upon too?
>>>
>>> Cya
>>> Simon
>>
>> Number porting rules only state they must be supplied in writing. Any
>> other methods are in addition to the paper version, and are optional.
>>
> Then that's not good. Last week it took vodafone more than a week to
> give me a PAC code, and then only provided it over the phone. http://www.ofcom.org.uk/telecoms/ioi...portab/mnp.pdf
"If the customer contacts the DSP by phone the PAC may be issued
immediately... Written confirmation of the port authoriation and PAC (or
reason for its non issue) must be despatched to the customer within 2
working days of the authorisation request."
"whether or not the PAC is issued to the customer over the phone, a
written confirmation of the porting authorisation and PAC must be
despatched to the customer by the DSP within 2 working days of receipt
of the request".
DSP is Donor Service Provider - the current network operator)
Sounds like Vodafone didn't meet either of those requirement - ie.
provide PAC within 2 days of request, and written response to that
request sent within 2 days.
D
Orange PAC Numbers 
Linear Mode
