"Paul" <neverchecked@nomail.net> wrote in message
news:45bbc7d7$0$8751$ed2619ec@ptn-nntp-reader02.plus.net...
> Steve Terry wrote:
>> "Benedict Addis" <news@theale.uk> wrote in message
>> news:fMJuh.5469$fy5.2119@newsfe6-win.ntli.net...
<snip>
>> Indeed, the most loyal of long term Orange users are having doubts,
>> and now 3 have at last got their act together they have an alternative,
>> other than the unimaginative traditional 2g UK networks. Steve Terry
>
> So which network would you recommend these days then Steve?
> Paul
>
I've got a 3, 1100 V&TT in one pocket, and a O2 200+100
in the other.
Steve Terry wrote:
> "Paul" <neverchecked@nomail.net> wrote in message
> news:45bbc7d7$0$8751$ed2619ec@ptn-nntp-reader02.plus.net...
>> Steve Terry wrote:
>>> "Benedict Addis" <news@theale.uk> wrote in message
>>> news:fMJuh.5469$fy5.2119@newsfe6-win.ntli.net...
> <snip>
>>> Indeed, the most loyal of long term Orange users are having doubts,
>>> and now 3 have at last got their act together they have an alternative,
>>> other than the unimaginative traditional 2g UK networks. Steve Terry
>> So which network would you recommend these days then Steve?
>> Paul
>>
> I've got a 3, 1100 V&TT in one pocket, and a O2 200+100
> in the other.
>
> Steve Terry
>
>
Cheers
What's 3's voice call quality and coverage like these days? I remember
when they first started they piggy backed on 02 for voice calls - are
they any better these days?
"Paul" <neverchecked@nomail.net> wrote in message
news:45bc9a94$0$8730$ed2619ec@ptn-nntp-reader02.plus.net...
>>
>>
>
> Cheers
>
> What's 3's voice call quality and coverage like these days? I remember
> when they first started they piggy backed on 02 for voice calls - are they
> any better these days?
>
Well 3 are now (beginning to) use Orange as their GSM roaming partner....
"Steve Terry" <g4wwk@tesco.net> wrote in message
newsgPuh.5498$fy5.3564@newsfe6-win.ntli.net...
>
>>
> Indeed, the most loyal of long term Orange users are having doubts,
> and now 3 have at last got their act together they have an alternative,
> other than the unimaginative traditional 2g UK networks.
>
>
To be fair though, I've seen loyal long-term users of all the incumbent big
networks (and I use the term "big" loosely in this context) begin to have
doubts at varying times. I think it's just symptomatic of the times we live
in - there's less loyalty around in the industry. Perhaps Orange had a
higher share of the techie-users in the past, I don't know.
Ivor Jones <ivor@despammed.invalid> wrote:
>
>
> "Theo Markettos" <theom+news@chiark.greenend.org.uk> wrote
> in message news:d7l*EtTBr@news.chiark.greenend.org.uk
>> But the same works both ways. If Orange create a
>> tempting offer for people who spend 100 pounds/month,
>> then those people will switch to it. So it gets left
>> with a bunch of high-spenders and those who, through
>> inertia, can't be bothered to move and pay punitive
>> rates. Sounds like a win-win situation for them...
>
> And to hell with the low users. I would probably take 10 years to spend
> ?100..!
Exactly. You're not profitable, so they don't care.
>> I admit things like dire customer service would make a
>> poor reputation, but if the high-spend deal is really
>> that good then people will go for it. (As an example
>> today, cashback deals have hardly good press but people
>> still use them)
>
> That is one thing I have never understood. Why not just reduce the price
> by ?x instead of charging ?y and then giving the customer ?x back..?
It's a bit like Ryanair wriggling out of paying compensation for delays...
people are enticed by the headline low price, but at the end of it all some
get a raw deal. But the price is still enticing enough for many people,
including some of those who got burnt, to give it go because they always
think it's not going to happen to them. Burning people[1] is how the
company makes its money: not everyone will receive cashback, just like not
everyone will pay the one pound fares on Ryanair.
Theo
[1] often being burnt is strictly the fault of the customer, but the
company shows exactly zero lenience in such cases whereas many other
companies give the customer the benefit of the doubt.
"Jon Pitts" <usenet@pitts50.co.uk> wrote in message
news:1170000343.15994.1@proxy01.news.clara.net...
> "Steve Terry" <g4wwk@tesco.net> wrote in message
> newsgPuh.5498$fy5.3564@newsfe6-win.ntli.net...
>
>> Indeed, the most loyal of long term Orange users are having doubts,
>> and now 3 have at last got their act together they have an alternative,
>> other than the unimaginative traditional 2g UK networks.
>
> To be fair though, I've seen loyal long-term users of all the incumbent
> big networks (and I use the term "big" loosely in this context) begin to
> have doubts at varying times. I think it's just symptomatic of the times
> we live in - there's less loyalty around in the industry. Perhaps Orange
> had a higher share of the techie-users in the past, I don't know.
>
You could say that, It was Snooks Orange that only had "techie" innovations,
like Line 2 with a choice of L2 tariffs as little under 6quid extra p.m.
Everyphone free diverts, integral PCN Voicemail when GSM networks
had it as an add on. OVP of other networks tariffs.
Forward facing CS depts, including the Exec office.
Fastest developing network adding on average at least 3 new BTS a day
for several years running. etc.
All the things that people wanted and made Orange a great success,
and FT have since destroyed.
On 27/1/07 2:05 am, Ivor Jones wrote:
> "SteveH" <steve@italiancar.co.uk> wrote in message
> news:1hskmyx.7do7c9qzdi2rN%steve@italiancar.co.uk
>
> [snip]
>
>> Whilst not wanting to defend Orange - they're in the
>> business of making money, not keeping low-spending and
>> loss-making customers happy.
>
> The purpose of a business is to provide what its customers want. If
> customers don't get this from one company, they will go elsewhere to one
> that can deliver.
I'd been with Orange for years. T-mobile offered a better deal so I rang
Orange to see what they could do and after I _told_ them I'd been
offered a D900 for 15 quid a month they came back with the offer of a
D600 for 25 quid a month [both accounts gave roughly the same talk time]
and told me the d600 was a better phone. They then asked me if I wanted
to keep the same number with the new phone as if it were obvious that I
would take the more expensive deal.
"Steve Terry" <g4wwk@tesco.net> wrote in message
news:JXcvh.82844$UC.500@newsfe5-win.ntli.net...
>
>>
> You could say that, It was Snooks Orange that only had "techie"
> innovations,
> like Line 2 with a choice of L2 tariffs as little under 6quid extra p.m.
> Everyphone free diverts, integral PCN Voicemail when GSM networks
> had it as an add on. OVP of other networks tariffs.
> Forward facing CS depts, including the Exec office.
> Fastest developing network adding on average at least 3 new BTS a day
> for several years running. etc.
>
> All the things that people wanted and made Orange a great success,
> and FT have since destroyed.
>
> Steve Terry
>
I agree with some of your sentiments, although to be fair some of the
services you mention are still available.
Everyphone & OVP for example, are still available to business and internal
customers. Ok, so there's the differentiation that there didn't use to be -
fair comment.
As for the fastest developing network, I'm not entirely convinced that 3 new
BTS a day is actually viable anymore. Most of the expansion being done now,
falls into a handful of categories:
- Microcells into blackspots or targeted in-building coverage.
- Railway coverage
- 3G for data.
- "Filling in the gaps" wherever practical
I'm not entirely convinced there's enough potential in there, to build and
integrate 3 "obvious" new sites a day to be honest.
"Jon Pitts" <usenet@pitts50.co.uk> wrote in message
news:1170097256.7700.2@proxy01.news.clara.net...
> "Steve Terry" <g4wwk@tesco.net> wrote in message
> news:JXcvh.82844$UC.500@newsfe5-win.ntli.net...
<snip>
> Everyphone & OVP for example, are still available to business and internal
> customers. Ok, so there's the differentiation that there didn't use to
> be - fair comment.
>
>
That's just it, Personal customers made Orange what it is,
and they are the ones FT have shafted.
Hell it was originally called a PCN (personal communications network)
g4wwk@tesco.net declared for all the world to hear...
> That's just it, Personal customers made Orange what it is,
> and they are the ones FT have shafted.
Shafted?
£30 a month will buy you a lot more now than it ever has in Oranges 11
and a bit year history.
"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG.202900d152d0b1098a6f5@text.usenet.plus.ne t...
> g4wwk@tesco.net declared for all the world to hear...
>> That's just it, Personal customers made Orange what it is,
>> and they are the ones FT have shafted.
>
> Shafted?
>
> £30 a month will buy you a lot more now than it ever has in Oranges 11
> and a bit year history.
>
Will kit buy me Free 0800, Everyphone, and a cheap Line 2 tariff ???
Lots of Mins and Text i can get from any network, especially 3
"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG.202900d152d0b1098a6f5@text.usenet.plus.ne t
> g4wwk@tesco.net declared for all the world to hear...
> > That's just it, Personal customers made Orange what it
> > is, and they are the ones FT have shafted.
>
> Shafted?
>
> £30 a month will buy you a lot more now than it ever has
> in Oranges 11 and a bit year history.
g4wwk@tesco.net declared for all the world to hear...
> > £30 a month will buy you a lot more now than it ever has in Oranges 11
> > and a bit year history.
> Will kit buy me Free 0800, Everyphone, and a cheap Line 2 tariff ???
If you are on a business tariff, yes. There's more to a network than
free calls to 0800 numbers. You're just miffed because you use them all
the time.
--
Regards
Jon
Soruk <soruk@bitbucket.eridani.co.uk> wrote:
> On Sun, 28 Jan 2007 10:11:11 -0000, Matt Wheeler <spam@007jbond.freeserve.co.uk> wrote:
>>
>>And what about those who managed to get new, free nokia 6070 handsets
>>a few weeks ago, or those that last year managed to get new, free
>>handsets on upgrade last year too.
> I get the impression (*note: not hard fact*) that this was a cock-up on
> the part of the Orange website.
>>A 6070 costs about 80 quid, or
>>probably a bit less to the networks, but even so, if those OVP Virgin
>>users don't use the phone much, I don't see them using it enough to,
>>effectively, allow Orange to recoup the money they've "spent" on them.
> Orange made the mistake of allowing them to upgrade at those prices. Their
> fault.
>>As for other low tariff users, Orange still offer the Dolphin 19 pound
>>tariff on their website, and the site also suggests that the 19 pound
>>tariff is also available in store. Although these days with Orange's
>>upgrade bands and such like, I doubt there is much subsidy on those
>>people spending 25 or less per month.
> You're right there.. it's been a while since I got a free phone on upgrade
> on ED50.
cam@holyrood.ed.ac.uk declared for all the world to hear...
> > You're right there.. it's been a while since I got a free phone on upgrade
> > on ED50.
> I got a free 6230i on ED50 a few weeks ago.
INdeed, it's down to overall spend, tariff is largely irrelevant.
--
Regards
Jon
On Mon, 29 Jan 2007 02:26:49 GMT, "Steve Terry" <g4wwk@tesco.net>
wrote:
>You could say that, It was Snooks Orange that only had "techie" innovations,
>like Line 2 with a choice of L2 tariffs as little under 6quid extra p.m.
>Everyphone free diverts, integral PCN Voicemail when GSM networks
>had it as an add on. OVP of other networks tariffs.
>Forward facing CS depts, including the Exec office.
>Fastest developing network adding on average at least 3 new BTS a day
>for several years running. etc.
You forgot little innovations like caller display, text messaging,
per-second billing and inclusive minutes. Yes, they seem commonplace
now, but they were innovative and new when Orange introduced them.
<hairydog@despammed.com> wrote in message
news:j28st211lif2j9m9dj6d26748nt4veu3d3@4ax.com...
> On Mon, 29 Jan 2007 02:26:49 GMT, "Steve Terry" <g4wwk@tesco.net>
> wrote:
>
>>You could say that, It was Snooks Orange that only had "techie"
>>innovations,
>>like Line 2 with a choice of L2 tariffs as little under 6quid extra p.m.
>>Everyphone free diverts, integral PCN Voicemail when GSM networks
>>had it as an add on. OVP of other networks tariffs.
>>Forward facing CS depts, including the Exec office.
>>Fastest developing network adding on average at least 3 new BTS a day
>>for several years running. etc.
>
> You forgot little innovations like caller display, text messaging,
> per-second billing and inclusive minutes. Yes, they seem commonplace
> now, but they were innovative and new when Orange introduced them.
> Iain
>
and other things i'm sure we have forgotten too
Re: Orange smallest mobile network? 
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