PAC from Carphone warehouse managed O2 account

Has anybody ever requested their PAC from carphone warehouse for an O2
managed account?

I have just rang them and they want me to write a letter, this seems
rubbish, as in the past I have been able to request the PAC over the phone.

Also anybody know how long they take to send the PAC?

Thanks all.

XPUser wrote:

> Has anybody ever requested their PAC from carphone warehouse for an O2
> managed account?
>
> I have just rang them and they want me to write a letter, this seems
> rubbish, as in the past I have been able to request the PAC over the phone.
>
> Also anybody know how long they take to send the PAC?
>
> Thanks all.

Why not just phone O2 cust svces and ask them for it? I've done that a
few times, and they will give it you over the phone, then confirm in
writing..