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  #1 (permalink)  
Old 01-22-2007, 06:50 AM
Steven Campbell
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Default PAC codes. Is there a set time to get them?

Is there a standard time set that the network should send you your PAC after
requesting it?

I've now had to ask o2 twice for my PAC in the space of 2 weeks and still
they haven't sent me it. Anyone know if there are standards set out?

Also does asking for the PAC count as your notification to leave the
network? i.e. have I jut moved mine on again by 2 weeks because I requested
it again?

Cheers

Steven.




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Old 01-22-2007, 07:08 AM
Jon
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Default Re: PAC codes. Is there a set time to get them?

newsgroup@pthreeasa.co.uk declared for all the world to hear...
> Is there a standard time set that the network should send you your PAC after
> requesting it?


2 working days I belive. Ofcom website if you want to research it
further.

> Also does asking for the PAC count as your notification to leave the
> network? i.e. have I jut moved mine on again by 2 weeks because I requested
> it again?


Asking for a PAC does nothing to your account status, but using a PAC
does count as handing in your notice.
--
Regards
Jon

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  #3 (permalink)  
Old 01-22-2007, 10:13 AM
David Hearn
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Default Re: PAC codes. Is there a set time to get them?

Jon wrote:
> newsgroup@pthreeasa.co.uk declared for all the world to hear...
>> Is there a standard time set that the network should send you your PAC after
>> requesting it?

>
> 2 working days I belive. Ofcom website if you want to research it
> further.
>
>> Also does asking for the PAC count as your notification to leave the
>> network? i.e. have I jut moved mine on again by 2 weeks because I requested
>> it again?

>
> Asking for a PAC does nothing to your account status, but using a PAC
> does count as handing in your notice.


And that if the PAC is used, then notice is backdated to the date you
requested your PAC. Only 1 PAC can be issued per 30 day period.

If your PAC was never issued on your first request (ie. they did
nothing), then requesting it again 2 weeks later would set the
request/issue date at the latter one. However, if they did generate the
PAC but never sent it to you (or it was lost) then they should just
resend the old PAC (as they cannot generate a new one for 30 days). In
this case, the date should be the original date.

That's just my thoughts on it.

D

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  #4 (permalink)  
Old 01-22-2007, 10:23 AM
Mark Hewitt
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Default Re: PAC codes. Is there a set time to get them?


"Steven Campbell" <newsgroup@pthreeasa.co.uk> wrote in message
news:45b45ee5$0$8749$ed2619ec@ptn-nntp-reader02.plus.net...
> Is there a standard time set that the network should send you your PAC
> after requesting it?
>
> I've now had to ask o2 twice for my PAC in the space of 2 weeks and still
> they haven't sent me it. Anyone know if there are standards set out?
>
> Also does asking for the PAC count as your notification to leave the
> network? i.e. have I jut moved mine on again by 2 weeks because I
> requested it again?


O2 have always given me my code over the phone. After a 5 min or so wait.




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  #5 (permalink)  
Old 01-22-2007, 01:47 PM
Newsposter
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Default Re: PAC codes. Is there a set time to get them?



On Jan 22, 6:50 am, "Steven Campbell" <newsgr...@pthreeasa.co.uk>
wrote:
> Is there a standard time set that the network should send you your PAC after
> requesting it?
>
> I've now had to ask o2 twice for my PAC in the space of 2 weeks and still
> they haven't sent me it. Anyone know if there are standards set out?
>
> Also does asking for the PAC count as your notification to leave the
> network? i.e. have I jut moved mine on again by 2 weeks because I requested
> it again?


I had the same problem with O2 about 6 months ago. When I complained,
they gave me the PAC over the phone.


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  #6 (permalink)  
Old 01-22-2007, 10:03 PM
Steven Campbell
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Posts: n/a
Default Re: PAC codes. Is there a set time to get them?

"Steven Campbell" <newsgroup@pthreeasa.co.uk> wrote in message
news:45b45ee5$0$8749$ed2619ec@ptn-nntp-reader02.plus.net...
> Is there a standard time set that the network should send you your PAC
> after requesting it?
>
> I've now had to ask o2 twice for my PAC in the space of 2 weeks and still
> they haven't sent me it. Anyone know if there are standards set out?
>
> Also does asking for the PAC count as your notification to leave the
> network? i.e. have I jut moved mine on again by 2 weeks because I
> requested it again?


Thanks all. I phoned them again and they emailed me it straight away.

Cheers




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