My KRZR phone has broken completely after being charged with the correct
charger. The shop that sold it don't want to know and say I must have
got it wet (I haven't) and refuse to help.
On Mon, 17 Dec 2007 00:09:04 UTC, Steve <no.spam@thanks.org> wrote:
> My KRZR phone has broken completely after being charged with the correct
> charger. The shop that sold it don't want to know and say I must have
> got it wet (I haven't) and refuse to help.
>
> What if anything can I do?
Take it back and demand a refund. When they argue, say 'Sale of Goods
Act' followed by 'Trading Standards'.
--
Bob Eager
begin 123 a new life...take up Extreme Ironing!
"Steve" <no.spam@thanks.org> wrote in message
news:A6j9j.10792$Hc3.7519@newsfe1-gui.ntli.net...
> My KRZR phone has broken completely after being charged with the correct
> charger. The shop that sold it don't want to know and say I must have got
> it wet (I haven't) and refuse to help.
>
> What if anything can I do?
>
> Thanks
that wouldn't be CPW by any chance....................
> My KRZR phone has broken completely after being charged with the correct
> charger. The shop that sold it don't want to know and say I must have
> got it wet (I haven't) and refuse to help.
> What if anything can I do?
IANAL etc.
ISTR Motorola have a couple of dots, one near the battery compartment,
and one on the circuit board inside - that change colour when they've
been in water. If these aren't showing a colour change, they're taking
the piss.
The problem being, if you let them do the examination, they might want
to get them wet to prove their point...
Me wrote:
> "Steve" <no.spam@thanks.org> wrote in message
> news:A6j9j.10792$Hc3.7519@newsfe1-gui.ntli.net...
>> My KRZR phone has broken completely after being charged with the correct
>> charger. The shop that sold it don't want to know and say I must have got
>> it wet (I haven't) and refuse to help.
>>
>> What if anything can I do?
>>
>> Thanks
>
> that wouldn't be CPW by any chance....................
>
>
Yes it was CPW as it happens!
Colin Wilson wrote:
>> My KRZR phone has broken completely after being charged with the correct
>> charger. The shop that sold it don't want to know and say I must have
>> got it wet (I haven't) and refuse to help.
>> What if anything can I do?
>
> IANAL etc.
>
> ISTR Motorola have a couple of dots, one near the battery compartment,
> and one on the circuit board inside - that change colour when they've
> been in water. If these aren't showing a colour change, they're taking
> the piss.
>
> The problem being, if you let them do the examination, they might want
> to get them wet to prove their point...
I'd like to know where these dots are ... I don't care if they wet the
phone or not as it's completely useless as things stand.
In message 2Fu9j.10439$h35.9907@newsfe2-gui.ntli.net,
Steve <no.spam@thanks.org> Proclaimed from the tallest tower:
> Colin Wilson wrote:
>>> My KRZR phone has broken completely after being charged with the
>>> correct charger. The shop that sold it don't want to know and say I
>>> must have got it wet (I haven't) and refuse to help.
>>> What if anything can I do?
>>
>> IANAL etc.
>>
>> ISTR Motorola have a couple of dots, one near the battery
>> compartment, and one on the circuit board inside - that change
>> colour when they've been in water. If these aren't showing a colour
>> change, they're taking the piss.
>>
>> The problem being, if you let them do the examination, they might
>> want to get them wet to prove their point...
> I'd like to know where these dots are ... I don't care if they wet the
> phone or not as it's completely useless as things stand.
But if they do wet it, they'll then claim it was your fault and refuse to
fix it, and you'll be no better off.
.... I suppose you could take a photo of the un-wetted dots before you take
it in, or better still, show the shop the un-wetted dot before you hand the
phone in to them for checking/repair.
--
Regards,
Chris.
(Remove Elvis's shoes to email me)
"Steve" <no.spam@thanks.org> wrote in message
news:7Cu9j.10438$h35.7037@newsfe2-gui.ntli.net...
> Me wrote:
>> "Steve" <no.spam@thanks.org> wrote in message
>> news:A6j9j.10792$Hc3.7519@newsfe1-gui.ntli.net...
>>> My KRZR phone has broken completely after being charged with the correct
>>> charger. The shop that sold it don't want to know and say I must have
>>> got it wet (I haven't) and refuse to help.
>>>
>>> What if anything can I do?
>>>
>>> Thanks
>>
>> that wouldn't be CPW by any chance....................
> Yes it was CPW as it happens!
CPW are the worst, they been in trouble recently with the iPhone sales and
insurance.
.............go back in and state Trading Standards will be involved if they
do not get it fixed.
Phone broken down - they say it's water 
Linear Mode
