porting no from o2 to 3

I've just got a new three phone and I want to port my number from o2. three
said it will be done next Wednesday but my o2 phone has gone off today. That
means 6 days without my regular number - is that normal?

"Stef" <spamnot@nothanks.com> wrote in message
news:13fobucangrgn0e@corp.supernews.com...
> I've just got a new three phone and I want to port my number from o2.
> three said it will be done next Wednesday but my o2 phone has gone off
> today. That means 6 days without my regular number - is that normal?
>
>

Two companies with the standards of customer service of O2 and 3.

What makes you think it will be only six days?

Stef wrote:
> I've just got a new three phone and I want to port my number from o2.
> three said it will be done next Wednesday but my o2 phone has gone
> off today. That means 6 days without my regular number - is that
> normal?


Wasn't when I ported. Three phone had new number, calls could be made and
received on the ported number on the Three phone, for about 2 hours the old
phone could make calls with the CLID the same as the now ported number.


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>> I've just got a new three phone and I want to port my number from o2.
>> three said it will be done next Wednesday but my o2 phone has gone off
>> today. That means 6 days without my regular number - is that normal?
>>
>>
>
> Two companies with the standards of customer service of O2 and 3.
>
> What makes you think it will be only six days?

My port from O2 to 3 went flawlessly. In 9 months I have found 3 customer
services to be helpful and they have done everything they said they would.
It could be that I am an exception, but it could also be that they have
improved.

"Stef" <spamnot@nothanks.com> wrote in message
news:13fobucangrgn0e@corp.supernews.com...
> I've just got a new three phone and I want to port my number from o2.
> three said it will be done next Wednesday but my o2 phone has gone off
> today. That means 6 days without my regular number - is that normal?

Yes. Until the port is complete you will have to use the temporary number
that came with the 3 phone.

Jack Torrence wrote:
> "Stef" <spamnot@nothanks.com> wrote in message
> news:13fobucangrgn0e@corp.supernews.com...
>> I've just got a new three phone and I want to port my number from o2.
>> three said it will be done next Wednesday but my o2 phone has gone off
>> today. That means 6 days without my regular number - is that normal?
>
> Yes. Until the port is complete you will have to use the temporary number
> that came with the 3 phone.
>
>

Not normal but I wouldn't be surprised that O2 have messed up! O2 are
not supposed to disconnect the service until the number is active on the
3 account.

On 28 Sep, 08:04, "acdeag" <x...@y.com> wrote:
> >> I've just got a new three phone and I want to port my number from o2.
> >> three said it will be done next Wednesday but my o2 phone has gone off
> >> today. That means 6 days without my regular number - is that normal?
>
> > Two companies with the standards of customer service of O2 and 3.
>
> > What makes you think it will be only six days?
>
> My port from O2 to 3 went flawlessly. In 9 months I have found 3 customer
> services to be helpful and they have done everything they said they would.
> It could be that I am an exception, but it could also be that they have
> improved.

I am a year through my 2nd 18 months contract with 3. Have found their
customer care excellent at all times by 3 customer services...words
like bend over backwards summarise their service.