Purchasing an O2 Sim on contract (SIMplicity) at Carphone Warehousefor EDGE; EDGE coverage is useless

I spend half my time in Edinbugh and half my time in London. I bought
an iPhone & unlocked it.

I decided to go for an O2 deal because for £7.50 you can get
'unlimited' data. I have had the service for 2 days. It is dire.

I hardly ever get an 'E' icon (which indicates I am using Edge).
Also, Edge is
*painfully* slow (which I expected) I would prefer to just use turn
off Edge and only use WiFI (which is possible by chaging the settings
from the main menu)

Am I entited to take the Sim card back? I don't care about paying 1
months service (it's not much).

cheers, Mike

On 19 Mar, 13:23, London.Embankm...@googlemail.com wrote:
> I spend half my time in Edinbugh and half my time in London. I bought
> an iPhone & unlocked it.
>
> I decided to go for an O2 deal because for £7.50 you can get
> 'unlimited' data. I have had the service for 2 days. It is dire.
>
> I hardly ever get an 'E' icon (which indicates I am using Edge).
> Also, Edge is
> *painfully* slow (which I expected) *I would prefer to just use turn
> off Edge and only use WiFI (which is possible by chaging the settings
> from the main menu)
>
> Am I entited to take the Sim card back? I don't care about paying 1
> months service (it's not much).
>
> cheers, Mike

bump. Someone help, please.

<London.Embankment@googlemail.com> wrote in message
news:138e2532-6d3c-487b-8ff8-0ae3c7581904@h11g2000prf.googlegroups.com...
On 19 Mar, 13:23, London.Embankm...@googlemail.com wrote:
> I spend half my time in Edinbugh and half my time in London. I
> bought
> an iPhone & unlocked it.
>
> I decided to go for an O2 deal because for £7.50 you can get
> 'unlimited' data. I have had the service for 2 days. It is dire.
>
> I hardly ever get an 'E' icon (which indicates I am using Edge).
> Also, Edge is
> *painfully* slow (which I expected) I would prefer to just use turn
> off Edge and only use WiFI (which is possible by chaging the
> settings
> from the main menu)
>
> Am I entited to take the Sim card back? I don't care about paying 1
> months service (it's not much).
>
> cheers, Mike

bump. Someone help, please.

Check your contract, you should have a 14 day cooling off period. If
you cant find anything on your contract call O2 and check with them.
For god sake do not contact Carphone Warehouse they will fob you off
right from the start.

X-posted & FU'd to uk.telecom.mobile

--
Kryton

CLASSIC RED DWARF

On Wed, 19 Mar 2008 18:27:30 GMT, "Kryton" <not@home.com> wrote:

>
><London.Embankment@googlemail.com> wrote in message
>news:138e2532-6d3c-487b-8ff8-0ae3c7581904@h11g2000prf.googlegroups.com...
>On 19 Mar, 13:23, London.Embankm...@googlemail.com wrote:
>> I spend half my time in Edinbugh and half my time in London. I
>> bought
>> an iPhone & unlocked it.
>>
>> I decided to go for an O2 deal because for £7.50 you can get
>> 'unlimited' data. I have had the service for 2 days. It is dire.
>>
>> I hardly ever get an 'E' icon (which indicates I am using Edge).
>> Also, Edge is
>> *painfully* slow (which I expected) I would prefer to just use turn
>> off Edge and only use WiFI (which is possible by chaging the
>> settings
>> from the main menu)
>>
>> Am I entited to take the Sim card back? I don't care about paying 1
>> months service (it's not much).
>>
>> cheers, Mike
>
>bump. Someone help, please.
>
>Check your contract, you should have a 14 day cooling off period.

Why should he?

> If
>you cant find anything on your contract call O2 and check with them.
>For god sake do not contact Carphone Warehouse they will fob you off
>right from the start.
>

But O2 will just send him to CW.
--
Alex Heney, Global Villager
How come there's only one Monopolies Commission?
To reply by email, my address is alexATheneyDOTplusDOTcom

On Wed, 19 Mar 2008 06:23:21 -0700 (PDT),
London.Embankment@googlemail.com wrote:

>I spend half my time in Edinbugh and half my time in London. I bought
>an iPhone & unlocked it.
>
>I decided to go for an O2 deal because for £7.50 you can get
>'unlimited' data. I have had the service for 2 days. It is dire.
>
>I hardly ever get an 'E' icon (which indicates I am using Edge).
>Also, Edge is
>*painfully* slow (which I expected) I would prefer to just use turn
>off Edge and only use WiFI (which is possible by chaging the settings
>from the main menu)
>
>Am I entited to take the Sim card back? I don't care about paying 1
>months service (it's not much).
>

Unlikely.

You need to check your contract, but it is not likely it gives you any
right to return it.

But SIM only contracts shouldn't usually have a significant minimum
term, because there is virtually no cost in a SIM.
--
Alex Heney, Global Villager
All computers wait at the same speed.
To reply by email, my address is alexATheneyDOTplusDOTcom

"Alex Heney" <me8@privacy.net> wrote in message
news:1u53u3lh669dpl1to3klg1ph2u7n7f0263@4ax.com...
> On Wed, 19 Mar 2008 18:27:30 GMT, "Kryton" <not@home.com> wrote:
>
>>
>><London.Embankment@googlemail.com> wrote in message
>>news:138e2532-6d3c-487b-8ff8-0ae3c7581904@h11g2000prf.googlegroups.com...
>>On 19 Mar, 13:23, London.Embankm...@googlemail.com wrote:
>>> I spend half my time in Edinbugh and half my time in London. I
>>> bought
>>> an iPhone & unlocked it.
>>>
>>> I decided to go for an O2 deal because for £7.50 you can get
>>> 'unlimited' data. I have had the service for 2 days. It is dire.
>>>
>>> I hardly ever get an 'E' icon (which indicates I am using Edge).
>>> Also, Edge is
>>> *painfully* slow (which I expected) I would prefer to just use
>>> turn
>>> off Edge and only use WiFI (which is possible by chaging the
>>> settings
>>> from the main menu)
>>>
>>> Am I entited to take the Sim card back? I don't care about paying
>>> 1
>>> months service (it's not much).
>>>
>>> cheers, Mike
>>
>>bump. Someone help, please.
>>
>>Check your contract, you should have a 14 day cooling off period.
>
> Why should he?
>
>> If
>>you cant find anything on your contract call O2 and check with them.
>>For god sake do not contact Carphone Warehouse they will fob you off
>>right from the start.
>>
>
> But O2 will just send him to CW.
> --

His contract is with O2, CW only act as an agent.

With my wife and my recent problems with CPW - avoid them, they are
completely useless, arrogant, rude and liars.

They also told me that the 14 day cooling off period wasn't applicable in
our case, although they signed my wife up to a contract without her consent!


Go to O2 - We will never use CPW again.





"Kryton" <not@home.com> wrote in message
news:mWcEj.25673$XI.15224@text.news.virginmedia.co m...
>
> <London.Embankment@googlemail.com> wrote in message
> news:138e2532-6d3c-487b-8ff8-0ae3c7581904@h11g2000prf.googlegroups.com...
> On 19 Mar, 13:23, London.Embankm...@googlemail.com wrote:
>> I spend half my time in Edinbugh and half my time in London. I
>> bought
>> an iPhone & unlocked it.
>>
>> I decided to go for an O2 deal because for £7.50 you can get
>> 'unlimited' data. I have had the service for 2 days. It is dire.
>>
>> I hardly ever get an 'E' icon (which indicates I am using Edge).
>> Also, Edge is
>> *painfully* slow (which I expected) I would prefer to just use turn
>> off Edge and only use WiFI (which is possible by chaging the
>> settings
>> from the main menu)
>>
>> Am I entited to take the Sim card back? I don't care about paying 1
>> months service (it's not much).
>>
>> cheers, Mike
>
> bump. Someone help, please.
>
> Check your contract, you should have a 14 day cooling off period. If
> you cant find anything on your contract call O2 and check with them.
> For god sake do not contact Carphone Warehouse they will fob you off
> right from the start.
>
> X-posted & FU'd to uk.telecom.mobile
>
> --
> Kryton
>
> CLASSIC RED DWARF
>
>
>
>

With my wife and my recent problems with CPW - avoid them, they are
completely useless, arrogant, rude and liars.

They also told me that the 14 day cooling off period wasn't applicable in
our case, although they signed my wife up to a contract without her consent!


Go to O2 - We will never use CPW again.



<London.Embankment@googlemail.com> wrote in message
news:138e2532-6d3c-487b-8ff8-0ae3c7581904@h11g2000prf.googlegroups.com...
On 19 Mar, 13:23, London.Embankm...@googlemail.com wrote:
> I spend half my time in Edinbugh and half my time in London. I bought
> an iPhone & unlocked it.
>
> I decided to go for an O2 deal because for £7.50 you can get
> 'unlimited' data. I have had the service for 2 days. It is dire.
>
> I hardly ever get an 'E' icon (which indicates I am using Edge).
> Also, Edge is
> *painfully* slow (which I expected) I would prefer to just use turn
> off Edge and only use WiFI (which is possible by chaging the settings
> from the main menu)
>
> Am I entited to take the Sim card back? I don't care about paying 1
> months service (it's not much).
>
> cheers, Mike

bump. Someone help, please.