Re: mobileshop.com opinions

David Hearn wrote:
> jinnan_tonnix@yahoo.com wrote:
>> ©® wrote:
>>> Can people please give me their opinion(s) of buying from
>>> http://www.mobileshop.com please?
>>> How are their cashback deals? Their feedback is always positive from
>>> their
>>> reviewers so I thought some real world opinions would be appreciated.
>>> Thanks very much.
>>
>> No problems at all. They send you an email telling you the've received
>> your cashback form, then another one when they process it telling you
>> of the date you can expect the cashback to appear in your bank account.
>> No catches, apart from the obvious 'get your form in on time'. Very
>> professional.
>
> Same here - got £150 in 2 cashbacks from them. One via cheque, one via
> bank transfer.
>
> No problems. Paid on the date they promised from the start (although as
> someone else said, 45 days from voucher expiry - so slow - but well
> advertised up front and stuck to it).
>
> D
Well up until a couple of days ago I'd have agreed with you, but my
second payment is late and checking the cashback status on their
website, the 45 days has been extended to 60 days without warning or
explanation. Frankly, alarm bells are ringing.

In message <452d277e$0$8713$ed2619ec@ptn-nntp-reader02.plus.net>, Simon
<no821spam@despammed.kom> writes
>David Hearn wrote:
>> jinnan_tonnix@yahoo.com wrote:
>>> ©® wrote:
>>>> Can people please give me their opinion(s) of buying from
>>>> http://www.mobileshop.com please?
>>>> How are their cashback deals? Their feedback is always positive from
>>>> their
>>>> reviewers so I thought some real world opinions would be appreciated.
>>>> Thanks very much.
>>>
>>> No problems at all. They send you an email telling you the've received
>>> your cashback form, then another one when they process it telling you
>>> of the date you can expect the cashback to appear in your bank account.
>>> No catches, apart from the obvious 'get your form in on time'. Very
>>> professional.
>>
>> Same here - got £150 in 2 cashbacks from them. One via cheque, one via
>> bank transfer.
>>
>> No problems. Paid on the date they promised from the start (although as
>> someone else said, 45 days from voucher expiry - so slow - but well
>> advertised up front and stuck to it).
>>
>> D
>Well up until a couple of days ago I'd have agreed with you, but my
>second payment is late and checking the cashback status on their
>website, the 45 days has been extended to 60 days without warning or
>explanation. Frankly, alarm bells are ringing.

I have to say that I only got my cashback after chasing ten days after
the standard period [can't actually remember how long it was meant to
be, but I made a diary note of it] had ended. It then took another 10
days to send me the money. I've got one more payment to collect and will
be happier (relieved) when/if I've done it!

Considering that they were good enough to send a text message saying
that they had received the cashback claim, the rest of the process is
currently appearing suspiciously silent.

--
Paul G
Typing from Barking

Simon wrote:

> Well up until a couple of days ago I'd have agreed with you, but my
> second payment is late and checking the cashback status on their
> website, the 45 days has been extended to 60 days without warning or
> explanation. Frankly, alarm bells are ringing.

Hmmm, there has been some speculation in various consumer forums about
Mobileshop's recent late/missing payments; I believe even referral fees
have been missed.

The official line, I believe, is "problems" with their BACS software?