"Fred" <fred@nohotmail.com> wrote in message
news:45b48e8b.5448937@news.zen.co.uk...
> Hello,
> I used to be on O2 250min contract for 30 quid. At the last renewal in
> December, I asked for my pac and was offered the lowest possible
> retention contract for 5.99 which suits my needs well. Unfortunately,
> O2 continues to take the 30 pounds off my direct debit. I rang them
> when it happened for the first time and they said they would recredit
> my account. But now it has happened for the 2nd time. I don't
> understand why I should waste my time on this anymore, hence: how can
> I make O2 honour the promises they have made to me and stop them from
> taking the 30 pounds. Many thanks for your ideas.
Re: Problem with O2 contract change 
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