Recovering media from 3G phone.

My wife had a phone with 3G services on contract; a NEC 338. She
upgraded to a new handset, a Sony Ericsson. She intended to remove
her photographs, sound files and video clips from her old handset to
computer but this would not work despite having the data cable and the
CD which came with the NEC as it did not contain the appropriate
driver for a modern XP computer. She subsequently bought a PAYG SIM
for the old handset. As an alternative, she decided simply to send
the old files as attachments to multimedia messages to her new
handset. However, all she gets is a message saying "Message Service
not available at this time".

What is the best way for her to rescue her photographs, sound files
and video clips from her old handset? Can a local phone shop do this
for her?

Why is this happening? Is this because the new SIM in the old handset
only handles voice mail or is it just a feature of 3G's PAYG that
this cannot be done.

Any help or advice much appreciated.

--
Alasdair.

..

In message pkaof31tetfbat2tp2ah1l1batg099i4v1@4ax.com,
Alasdair <mail@bobaxter.coo.uk> Proclaimed from the tallest tower:

> My wife had a phone with 3G services on contract; a NEC 338. She
> upgraded to a new handset, a Sony Ericsson. She intended to remove
> her photographs, sound files and video clips from her old handset to
> computer but this would not work despite having the data cable and the
> CD which came with the NEC as it did not contain the appropriate
> driver for a modern XP computer. She subsequently bought a PAYG SIM
> for the old handset. As an alternative, she decided simply to send
> the old files as attachments to multimedia messages to her new
> handset. However, all she gets is a message saying "Message Service
> not available at this time".
>
> What is the best way for her to rescue her photographs, sound files
> and video clips from her old handset? Can a local phone shop do this
> for her?
>
> Why is this happening? Is this because the new SIM in the old handset
> only handles voice mail or is it just a feature of 3G's PAYG that
> this cannot be done.
>
> Any help or advice much appreciated.

Can you use Bluetooth or InfraRed to transmit the files to your computer?
Have you tried either NEC's or your network's technical support or even
searching the web to get hold of an XP driver for the phone?

--
Regards,
Chris.
(Remove Elvis's shoes to email me)

"Alasdair" <mail@bobaxter.coo.uk> wrote in message
newskaof31tetfbat2tp2ah1l1batg099i4v1@4ax.com...
> My wife had a phone with 3G services on contract; a NEC 338. She
> upgraded to a new handset, a Sony Ericsson. She intended to remove
> her photographs, sound files and video clips from her old handset to
> computer but this would not work despite having the data cable and the
> CD which came with the NEC as it did not contain the appropriate
> driver for a modern XP computer. She subsequently bought a PAYG SIM
> for the old handset. As an alternative, she decided simply to send
> the old files as attachments to multimedia messages to her new
> handset. However, all she gets is a message saying "Message Service
> not available at this time".
>
> What is the best way for her to rescue her photographs, sound files
> and video clips from her old handset? Can a local phone shop do this
> for her?
>
> Why is this happening? Is this because the new SIM in the old handset
> only handles voice mail or is it just a feature of 3G's PAYG that
> this cannot be done.
>
> Any help or advice much appreciated.

Have you tried downloading a newer version of the NEC software?

mail@bobaxter.coo.uk declared for all the world to hear...
> My wife had a phone with 3G services on contract; a NEC 338. She
> upgraded to a new handset, a Sony Ericsson. She intended to remove
> her photographs, sound files and video clips from her old handset to
> computer but this would not work despite having the data cable and the
> CD which came with the NEC as it did not contain the appropriate
> driver for a modern XP computer. She subsequently bought a PAYG SIM
> for the old handset. As an alternative, she decided simply to send
> the old files as attachments to multimedia messages to her new
> handset. However, all she gets is a message saying "Message Service
> not available at this time".
>
> What is the best way for her to rescue her photographs, sound files
> and video clips from her old handset?

Get the software working. It will have been designed with XP in mind, so
if it's not working then there's something else at work.

> Can a local phone shop do this for her?

Not easily.

> Why is this happening? Is this because the new SIM in the old handset
> only handles voice mail or is it just a feature of 3G's PAYG that
> this cannot be done.

Something is not right in the phone's settings most likely, or the SIM
you have bought is not fully enabled for picture messaging, both of
which are elementary mistakes on the part of the network operator, but
easily remedied.
--
Regards
Jon