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  #1 (permalink)  
Old 08-19-2007, 02:31 PM
Stuart B
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Posts: n/a
Default Saving Invoices From Orange Site

I have been saving my invoices from My Account at the Orange website
..They are saved as PDF files but for some reason now when I go to save
them it will only let me save them as HTML or OTHER FILES and they
won't open in Abobe Reader .It's just a jumble of gobbledegook .
I tried resetting IE to it's default but that made no difference .

Does anyone else save their invoices and is there a problem ?

Stuart

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  #2 (permalink)  
Old 08-19-2007, 03:42 PM
Matt Wheeler
Guest
 
Posts: n/a
Default Re: Saving Invoices From Orange Site


"Stuart B" <stuart@xpozure4u.plus.com> wrote in message
news:mtkgc31h4arbcdpv5dpbrjee05p3tms3t9@4ax.com...
>I have been saving my invoices from My Account at the Orange website
> .They are saved as PDF files but for some reason now when I go to
> save
> them it will only let me save them as HTML or OTHER FILES and they
> won't open in Abobe Reader .It's just a jumble of gobbledegook .
> I tried resetting IE to it's default but that made no difference .
>
> Does anyone else save their invoices and is there a problem ?
>


Have you tried opening the file, so that it comes up in Acrobat
Reader, then using the option in Acrobat reader to save it instead ?



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  #3 (permalink)  
Old 08-19-2007, 04:22 PM
Stuart B
Guest
 
Posts: n/a
Default Re: Saving Invoices From Orange Site

On Sun, 19 Aug 2007 16:42:35 +0100, "Matt Wheeler"
<spam@007jbond.freeserve.co.uk> wrote:

>
>"Stuart B" <stuart@xpozure4u.plus.com> wrote in message
>news:mtkgc31h4arbcdpv5dpbrjee05p3tms3t9@4ax.com.. .
>>I have been saving my invoices from My Account at the Orange website
>> .They are saved as PDF files but for some reason now when I go to
>> save
>> them it will only let me save them as HTML or OTHER FILES and they
>> won't open in Abobe Reader .It's just a jumble of gobbledegook .
>> I tried resetting IE to it's default but that made no difference .
>>
>> Does anyone else save their invoices and is there a problem ?
>>

>
>Have you tried opening the file, so that it comes up in Acrobat
>Reader, then using the option in Acrobat reader to save it instead ?
>


Tried that but as it's being saved as an HTML file (supposedly) Adobe
Reader says it cannot open it either because it's a damaged file or it
is not a supported file .I cam open it in IE but it just says
this :----
Stuart
------------------------------------

Error page exception
The server cannot use the error page specified for your application to
handle the Original Exception printed below. Please see the Error Page
Exception below for a description of the problem with the specified
error page.


Original Exception:
Error Message:
Error Code: 500
Target Servlet: PDFServlet
Error Stack:
java.lang.NullPointerException
at java.io.OutputStream.write(OutputStream.java:58)
at
nmyapps.sss.pl.action.billingandpayments.PDFServle t.doGet(PDFServlet.java:40)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:856)
at
com.ibm.ws.webcontainer.servlet.ServletWrapper.ser vice(ServletWrapper.java:1572)
at
com.ibm.ws.webcontainer.servlet.ServletWrapper.han dleRequest(ServletWrapper.java:762)
at
com.ibm.ws.webcontainer.servlet.CacheServletWrappe r.handleRequest(CacheServletWrapper.java:89)
at
com.ibm.ws.webcontainer.WebContainer.handleRequest (WebContainer.java:1924)
at
com.ibm.ws.webcontainer.channel.WCChannelLink.read y(WCChannelLink.java:112)
at
com.ibm.ws.http.channel.inbound.impl.HttpInboundLi nk.handleDiscrimination(HttpInboundLink.java:472)
at
com.ibm.ws.http.channel.inbound.impl.HttpInboundLi nk.handleNewInformation(HttpInboundLink.java:411)
at
com.ibm.ws.http.channel.inbound.impl.HttpICLReadCa llback.complete(HttpICLReadCallback.java:101)
at
com.ibm.ws.tcp.channel.impl.WorkQueueManager.reque stComplete(WorkQueueManager.java:566)
at
com.ibm.ws.tcp.channel.impl.WorkQueueManager.attem ptIO(WorkQueueManager.java:619)
at
com.ibm.ws.tcp.channel.impl.WorkQueueManager.worke rRun(WorkQueueManager.java:952)
at
com.ibm.ws.tcp.channel.impl.WorkQueueManager$Worke r.run(WorkQueueManager.java:1039)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.j ava:1471)




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  #4 (permalink)  
Old 08-19-2007, 05:01 PM
Jono
Guest
 
Posts: n/a
Default Re: Saving Invoices From Orange Site

on 19/08/2007, Stuart B supposed :
> On Sun, 19 Aug 2007 16:42:35 +0100, "Matt Wheeler"
> <spam@007jbond.freeserve.co.uk> wrote:
>
>>
>> "Stuart B" <stuart@xpozure4u.plus.com> wrote in message
>> news:mtkgc31h4arbcdpv5dpbrjee05p3tms3t9@4ax.com...
>>> I have been saving my invoices from My Account at the Orange website
>>> .They are saved as PDF files but for some reason now when I go to
>>> save
>>> them it will only let me save them as HTML or OTHER FILES and they
>>> won't open in Abobe Reader .It's just a jumble of gobbledegook .
>>> I tried resetting IE to it's default but that made no difference .
>>>
>>> Does anyone else save their invoices and is there a problem ?
>>>


It's not working for me, either.



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  #5 (permalink)  
Old 08-19-2007, 05:08 PM
Stuart B
Guest
 
Posts: n/a
Default Re: Saving Invoices From Orange Site

On Sun, 19 Aug 2007 17:01:38 GMT, Jono <nothanks@blueyonder.invalid>
wrote:

>on 19/08/2007, Stuart B supposed :
>> On Sun, 19 Aug 2007 16:42:35 +0100, "Matt Wheeler"
>> <spam@007jbond.freeserve.co.uk> wrote:
>>
>>>
>>> "Stuart B" <stuart@xpozure4u.plus.com> wrote in message
>>> news:mtkgc31h4arbcdpv5dpbrjee05p3tms3t9@4ax.com...
>>>> I have been saving my invoices from My Account at the Orange website
>>>> .They are saved as PDF files but for some reason now when I go to
>>>> save
>>>> them it will only let me save them as HTML or OTHER FILES and they
>>>> won't open in Abobe Reader .It's just a jumble of gobbledegook .
>>>> I tried resetting IE to it's default but that made no difference .
>>>>
>>>> Does anyone else save their invoices and is there a problem ?
>>>>

>
>It's not working for me, either.
>


Ah...so do you get the same crap ?

I sent a message to Orange to see what they say ..if they ever reply
that is .
Stuart

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  #6 (permalink)  
Old 08-19-2007, 06:46 PM
Juan Kerr
Guest
 
Posts: n/a
Default Re: Saving Invoices From Orange Site


"Stuart B" <stuart@xpozure4u.plus.com> wrote in message
news:c6ugc397j7b9525mmoj2v89ejhfc4pvt96@4ax.com...
> On Sun, 19 Aug 2007 17:01:38 GMT, Jono <nothanks@blueyonder.invalid>
> wrote:
>
>>on 19/08/2007, Stuart B supposed :
>>> On Sun, 19 Aug 2007 16:42:35 +0100, "Matt Wheeler"
>>> <spam@007jbond.freeserve.co.uk> wrote:
>>>
>>>>
>>>> "Stuart B" <stuart@xpozure4u.plus.com> wrote in message
>>>> news:mtkgc31h4arbcdpv5dpbrjee05p3tms3t9@4ax.com...
>>>>> I have been saving my invoices from My Account at the Orange website
>>>>> .They are saved as PDF files but for some reason now when I go to
>>>>> save
>>>>> them it will only let me save them as HTML or OTHER FILES and they
>>>>> won't open in Abobe Reader .It's just a jumble of gobbledegook .
>>>>> I tried resetting IE to it's default but that made no difference .
>>>>>
>>>>> Does anyone else save their invoices and is there a problem ?
>>>>>

>>
>>It's not working for me, either.
>>

>
> Ah...so do you get the same crap ?
>
> I sent a message to Orange to see what they say ..if they ever reply
> that is .
> Stuart


Please report back as to whether your affected invoices contain fraudulent
reverse-SMS charges.

My wife spotted some on her online Orange invoice and then, mysteriously,
she was never able to view an itemised bill online again.



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  #7 (permalink)  
Old 08-19-2007, 07:04 PM
Stuart B
Guest
 
Posts: n/a
Default Re: Saving Invoices From Orange Site

On Sun, 19 Aug 2007 18:46:53 GMT, "Juan Kerr"
<juan.kerr@bluebottle.com> wrote:

>
>"Stuart B" <stuart@xpozure4u.plus.com> wrote in message
>news:c6ugc397j7b9525mmoj2v89ejhfc4pvt96@4ax.com.. .
>> On Sun, 19 Aug 2007 17:01:38 GMT, Jono <nothanks@blueyonder.invalid>
>> wrote:
>>
>>>on 19/08/2007, Stuart B supposed :
>>>> On Sun, 19 Aug 2007 16:42:35 +0100, "Matt Wheeler"
>>>> <spam@007jbond.freeserve.co.uk> wrote:
>>>>
>>>>>
>>>>> "Stuart B" <stuart@xpozure4u.plus.com> wrote in message
>>>>> news:mtkgc31h4arbcdpv5dpbrjee05p3tms3t9@4ax.com...
>>>>>> I have been saving my invoices from My Account at the Orange website
>>>>>> .They are saved as PDF files but for some reason now when I go to
>>>>>> save
>>>>>> them it will only let me save them as HTML or OTHER FILES and they
>>>>>> won't open in Abobe Reader .It's just a jumble of gobbledegook .
>>>>>> I tried resetting IE to it's default but that made no difference .
>>>>>>
>>>>>> Does anyone else save their invoices and is there a problem ?
>>>>>>
>>>
>>>It's not working for me, either.
>>>

>>
>> Ah...so do you get the same crap ?
>>
>> I sent a message to Orange to see what they say ..if they ever reply
>> that is .
>> Stuart

>
>Please report back as to whether your affected invoices contain fraudulent
>reverse-SMS charges.
>
>My wife spotted some on her online Orange invoice and then, mysteriously,
>she was never able to view an itemised bill online again.
>


Not had any of them but the last invoice had charges for this

Chargeable Umltd Ev & Wk OW : 19 Jun - 16 Jul 3.98
Chargeable Umltd Ev & Wk OW : 17 Jul - 16 Aug 4.26

I did not ask for nor agree to getting this and had to call twice to
get it removed and refunded so Ive to get a credit on my next bill so
I'll be keeping a close eye on this

Stuart

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  #8 (permalink)  
Old 08-19-2007, 08:19 PM
Jon
Guest
 
Posts: n/a
Default Re: Saving Invoices From Orange Site

stuart@xpozure4u.plus.com declared for all the world to hear...
> Not had any of them but the last invoice had charges for this
>
> Chargeable Umltd Ev & Wk OW : 19 Jun - 16 Jul 3.98
> Chargeable Umltd Ev & Wk OW : 17 Jul - 16 Aug 4.26


That looks like a first bill to me?

This is an offer which gives you the product free for 2 months, and as
the end of the 2 months approaches you get a text asking if you want to
keep it on, and you can reply "no" to have it removed.

Should have been explained to you when you purchased your phone, where
did you get it from?
--
Regards
Jon

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  #9 (permalink)  
Old 08-19-2007, 08:56 PM
Stuart B
Guest
 
Posts: n/a
Default Re: Saving Invoices From Orange Site

On Sun, 19 Aug 2007 21:19:58 +0100, Jon <spam@jonparker.plus.com>
wrote:

>stuart@xpozure4u.plus.com declared for all the world to hear...
>> Not had any of them but the last invoice had charges for this
>>
>> Chargeable Umltd Ev & Wk OW : 19 Jun - 16 Jul 3.98
>> Chargeable Umltd Ev & Wk OW : 17 Jul - 16 Aug 4.26

>
>That looks like a first bill to me?
>
>This is an offer which gives you the product free for 2 months, and as
>the end of the 2 months approaches you get a text asking if you want to
>keep it on, and you can reply "no" to have it removed.
>
>Should have been explained to you when you purchased your phone, where
>did you get it from?


It wasn't explained to me nor did I get any text .It's sorted now
anyway ..( I think)
Stuart

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  #10 (permalink)  
Old 08-21-2007, 07:30 AM
jel183\(UK\)
Guest
 
Posts: n/a
Default Re: Saving Invoices From Orange Site

"Stuart B" <stuart@xpozure4u.plus.com> wrote in message
news:mtkgc31h4arbcdpv5dpbrjee05p3tms3t9@4ax.com...
>I have been saving my invoices from My Account at the Orange website
> .They are saved as PDF files but for some reason now when I go to save
> them it will only let me save them as HTML or OTHER FILES and they
> won't open in Abobe Reader .It's just a jumble of gobbledegook .
> I tried resetting IE to it's default but that made no difference .
>
> Does anyone else save their invoices and is there a problem ?
>
> Stuart



Are you using IE ? if so use Firefox and it will work ok. The Orange website
and IE don't seem to get on!

--
jel183(UK)
Vista Ultimate x86
MS Office 2003 Standard Edition


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  #11 (permalink)  
Old 08-21-2007, 12:05 PM
Stuart B
Guest
 
Posts: n/a
Default Re: Saving Invoices From Orange Site

On Tue, 21 Aug 2007 08:30:24 +0100, "jel183\(UK\)" <nospam@myhome.com>
wrote:

>"Stuart B" <stuart@xpozure4u.plus.com> wrote in message
>news:mtkgc31h4arbcdpv5dpbrjee05p3tms3t9@4ax.com.. .
>>I have been saving my invoices from My Account at the Orange website
>> .They are saved as PDF files but for some reason now when I go to save
>> them it will only let me save them as HTML or OTHER FILES and they
>> won't open in Abobe Reader .It's just a jumble of gobbledegook .
>> I tried resetting IE to it's default but that made no difference .
>>
>> Does anyone else save their invoices and is there a problem ?
>>
>> Stuart

>
>
>Are you using IE ? if so use Firefox and it will work ok. The Orange website
>and IE don't seem to get on!


I am using IE .I have d'l Firefox but havent had a chance to use it as
the Orange website is having technical difficulties at present .Thx
for the suggestion tho'
Stuart

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  #12 (permalink)  
Old 08-21-2007, 02:37 PM
Stuart B
Guest
 
Posts: n/a
Default Re: Saving Invoices From Orange Site

On Tue, 21 Aug 2007 08:30:24 +0100, "jel183\(UK\)" <nospam@myhome.com>
wrote:

>"Stuart B" <stuart@xpozure4u.plus.com> wrote in message
>news:mtkgc31h4arbcdpv5dpbrjee05p3tms3t9@4ax.com.. .
>>I have been saving my invoices from My Account at the Orange website
>> .They are saved as PDF files but for some reason now when I go to save
>> them it will only let me save them as HTML or OTHER FILES and they
>> won't open in Abobe Reader .It's just a jumble of gobbledegook .
>> I tried resetting IE to it's default but that made no difference .
>>
>> Does anyone else save their invoices and is there a problem ?
>>
>> Stuart

>
>
>Are you using IE ? if so use Firefox and it will work ok. The Orange website
>and IE don't seem to get on!


Managed to get in to the Orange site (View my bills) and IE still
wants to download them as HTML but ,as you suggested,Firefox has no
problem .Thx for that tip
Stuart

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  #13 (permalink)  
Old 08-21-2007, 10:47 PM
jel183\(UK\)
Guest
 
Posts: n/a
Default Re: Saving Invoices From Orange Site

"Stuart B" <stuart@xpozure4u.plus.com> wrote in message
news:04ulc3pn3ov8n76pbpimef242i2rni68s6@4ax.com...
> On Tue, 21 Aug 2007 08:30:24 +0100, "jel183\(UK\)" <nospam@myhome.com>
> wrote:
>
>>"Stuart B" <stuart@xpozure4u.plus.com> wrote in message
>>news:mtkgc31h4arbcdpv5dpbrjee05p3tms3t9@4ax.com. ..
>>>I have been saving my invoices from My Account at the Orange website
>>> .They are saved as PDF files but for some reason now when I go to save
>>> them it will only let me save them as HTML or OTHER FILES and they
>>> won't open in Abobe Reader .It's just a jumble of gobbledegook .
>>> I tried resetting IE to it's default but that made no difference .
>>>
>>> Does anyone else save their invoices and is there a problem ?
>>>
>>> Stuart

>>
>>
>>Are you using IE ? if so use Firefox and it will work ok. The Orange
>>website
>>and IE don't seem to get on!

>
> Managed to get in to the Orange site (View my bills) and IE still
> wants to download them as HTML but ,as you suggested,Firefox has no
> problem .Thx for that tip
> Stuart



Glad to be of help...

--
jel183(UK)
Vista Ultimate x86
MS Office 2003 Standard Edition


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  #14 (permalink)  
Old 09-01-2007, 01:06 PM
nigel
Guest
 
Posts: n/a
Default Re: Saving Invoices From Orange Site

On 21 Aug, 23:47, "jel183\(UK\)" <nos...@myhome.com> wrote:
> "Stuart B" <stu...@xpozure4u.plus.com> wrote in message
>
> news:04ulc3pn3ov8n76pbpimef242i2rni68s6@4ax.com...
>
>
>
>
>
> > On Tue, 21 Aug 2007 08:30:24 +0100, "jel183\(UK\)" <nos...@myhome.com>
> > wrote:

>
> >>"Stuart B" <stu...@xpozure4u.plus.com> wrote in message
> >>news:mtkgc31h4arbcdpv5dpbrjee05p3tms3t9@4ax.com. ..
> >>>I have been saving my invoices from My Account at theOrangewebsite
> >>> .They are saved asPDFfiles but for some reason now when I go to save
> >>> them it will only let me save them as HTML or OTHER FILES and they
> >>> won't open in Abobe Reader .It's just a jumble of gobbledegook .
> >>> I tried resetting IE to it's default but that made no difference .

>
> >>> Does anyone else save their invoices and is there a problem ?

>
> >>> Stuart

>
> >>Are you using IE ? if so use Firefox and it will work ok. TheOrange
> >>website
> >>and IE don't seem to get on!

>
> > Managed to get in to theOrangesite (View my bills) and IE still
> > wants to download them as HTML but ,as you suggested,Firefox has no
> > problem .Thx for that tip
> > Stuart

>
> Glad to be of help...
>
> --
> jel183(UK)
> Vista Ultimate x86
> MS Office 2003 Standard Edition- Hide quoted text -
>
> - Show quoted text -


Hi - I've been having the problem described above. When I download my
itemised bill I don't get a pdf but an html file which appears to be
an error page. I'm on XP SP2 using IE SP2. It used to work fine - this
has only just started happening. I can download pdf's from other
sites. I tried it on another PC running Win 2K and IE6 SP1 and it
worked fine. Is this an IE problem and if so does anybody know how to
fix it? Rogue setting or something?? Thanks

Nigel


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  #15 (permalink)  
Old 10-05-2007, 12:29 PM
nonamouse.a@gmail.com
Guest
 
Posts: n/a
Default Re: Saving Invoices From Orange Site

Dear all

Orange appear to have fixed the problem by changing the site to avoid
IE7 issues

Thanks

anon


On Aug 19, 5:22 pm, Stuart B <stu...@xpozure4u.plus.com> wrote:
> On Sun, 19 Aug 2007 16:42:35 +0100, "Matt Wheeler"
>
> <s...@007jbond.freeserve.co.uk> wrote:
>
> >"Stuart B" <stu...@xpozure4u.plus.com> wrote in message
> >news:mtkgc31h4arbcdpv5dpbrjee05p3tms3t9@4ax.com.. .
> >>I have been saving my invoices from My Account at the Orange website
> >> .They are saved as PDF files but for some reason now when I go to
> >> save
> >> them it will only let me save them as HTML or OTHER FILES and they
> >> won't open in Abobe Reader .It's just a jumble of gobbledegook .
> >> I tried resetting IE to it's default but that made no difference .

>
> >> Does anyone else save their invoices and is there a problem ?

>
> >Have you tried opening the file, so that it comes up in Acrobat
> >Reader, then using the option in Acrobat reader to save it instead ?

>
> Tried that but as it's being saved as an HTML file (supposedly) Adobe
> Reader says it cannot open it either because it's a damaged file or it
> is not a supported file .I cam open it in IE but it just says
> this :----
> Stuart
> ------------------------------------
>
> Error page exception
> The server cannot use the error page specified for your application to
> handle the Original Exception printed below. Please see the Error Page
> Exception below for a description of the problem with the specified
> error page.
>
> Original Exception:
> Error Message:
> Error Code: 500
> Target Servlet: PDFServlet
> Error Stack:
> java.lang.NullPointerException
> at java.io.OutputStream.write(OutputStream.java:58)
> at
> nmyapps.sss.pl.action.billingandpayments.PDFServle t.doGet(PDFServlet.java:4*0)
> at javax.servlet.http.HttpServlet.service(HttpServlet .java:743)
> at javax.servlet.http.HttpServlet.service(HttpServlet .java:856)
> at
> com.ibm.ws.webcontainer.servlet.ServletWrapper.ser vice(ServletWrapper.java:*1572)
> at
> com.ibm.ws.webcontainer.servlet.ServletWrapper.han dleRequest(ServletWrapper*.java:762)
> at
> com.ibm.ws.webcontainer.servlet.CacheServletWrappe r.handleRequest(CacheServ*letWrapper.java:89)
> at
> com.ibm.ws.webcontainer.WebContainer.handleRequest (WebContainer.java:1924)
> at
> com.ibm.ws.webcontainer.channel.WCChannelLink.read y(WCChannelLink.java:112)
> at
> com.ibm.ws.http.channel.inbound.impl.HttpInboundLi nk.handleDiscrimination(H*ttpInboundLink.java:472)
> at
> com.ibm.ws.http.channel.inbound.impl.HttpInboundLi nk.handleNewInformation(H*ttpInboundLink.java:411)
> at
> com.ibm.ws.http.channel.inbound.impl.HttpICLReadCa llback.complete(HttpICLRe*adCallback.java:101)
> at
> com.ibm.ws.tcp.channel.impl.WorkQueueManager.reque stComplete(WorkQueueManag*er.java:566)
> at
> com.ibm.ws.tcp.channel.impl.WorkQueueManager.attem ptIO(WorkQueueManager.jav*a:619)
> at
> com.ibm.ws.tcp.channel.impl.WorkQueueManager.worke rRun(WorkQueueManager.jav*a:952)
> at
> com.ibm.ws.tcp.channel.impl.WorkQueueManager$Worke r.run(WorkQueueManager.ja*va:1039)
> at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.j ava:1471)




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  #16 (permalink)  
Old 10-11-2007, 10:05 AM
Stuart B
Guest
 
Posts: n/a
Default Re: Saving Invoices From Orange Site

On Fri, 05 Oct 2007 12:29:49 -0000, nonamouse.a@gmail.com wrote:

>Dear all
>
>Orange appear to have fixed the problem by changing the site to avoid
>IE7 issues
>
>Thanks
>
>anon
>


Thx for that
Stuart




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