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  #31 (permalink)  
Old 05-16-2007, 07:21 PM
Jon
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Default Re: Stolen phone - big bill :-( - damage reduction needed!

hotmail.com@dgareth.spm declared for all the world to hear...
>
> "Jon" <spam@jonparker.plus.com> wrote in message
> news:MPG.20b4b85466a884f198a9cc@text.usenet.plus.n et...
> > hotmail.com@dgareth.spm declared for all the world to hear...
> >> Some policies do offer limited cover for unauthorised or fraudulent
> >> calls:
> >>
> >> http://www.insurance4mobiles.co.uk/fraud.htm

> >
> > Their (your?) T&Cs would seem to suggest otherwise:
> >
> > 13. The cost of any unauthorized calls following the theft, accidental
> > loss or damage of a mobile phone or PDA.
> >
> > http://www.insurance4mobiles.co.uk/terms.htm

>
> No, it is confusing but they cover fraudulent calls following notification
> in the traditional way and fraudulent calls before notification with a £100
> cover limit.


It clearly states that they don't cover fraudulent calls, how do you
arrive at your conclusion?
--
Regards
Jon

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  #32 (permalink)  
Old 05-17-2007, 12:17 AM
Gareth
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Posts: n/a
Default Re: Stolen phone - big bill :-( - damage reduction needed!


"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG.20b55be95d8b10d298a9cd@text.usenet.plus.n et...
> hotmail.com@dgareth.spm declared for all the world to hear...
>>
>> "Jon" <spam@jonparker.plus.com> wrote in message
>> news:MPG.20b4b85466a884f198a9cc@text.usenet.plus.n et...
>> > hotmail.com@dgareth.spm declared for all the world to hear...
>> >> Some policies do offer limited cover for unauthorised or fraudulent
>> >> calls:
>> >>
>> >> http://www.insurance4mobiles.co.uk/fraud.htm
>> >
>> > Their (your?) T&Cs would seem to suggest otherwise:
>> >
>> > 13. The cost of any unauthorized calls following the theft, accidental
>> > loss or damage of a mobile phone or PDA.
>> >
>> > http://www.insurance4mobiles.co.uk/terms.htm

>>
>> No, it is confusing but they cover fraudulent calls following
>> notification
>> in the traditional way and fraudulent calls before notification with a
>> £100
>> cover limit.

>
> It clearly states that they don't cover fraudulent calls, how do you
> arrive at your conclusion?


I can only quote the original link again:

http://www.insurance4mobiles.co.uk/fraud.htm

What is it that you find difficult to understand in the information accessed
by following that link?

"The 2U Insurance Fraudulent Call cover specifically states that it is for
calls made once the phone is stolen BEFORE the phone is reported stolen to
the network. This means that the 2U Fraudulent Calls cover actually does
protect you!"

Gareth.



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  #33 (permalink)  
Old 05-17-2007, 07:24 AM
Jon
Guest
 
Posts: n/a
Default Re: Stolen phone - big bill :-( - damage reduction needed!

hotmail.com@dgareth.spm declared for all the world to hear...
> I can only quote the original link again:
>
> http://www.insurance4mobiles.co.uk/fraud.htm
>
> What is it that you find difficult to understand in the information accessed
> by following that link?
>
> "The 2U Insurance Fraudulent Call cover specifically states that it is for
> calls made once the phone is stolen BEFORE the phone is reported stolen to
> the network. This means that the 2U Fraudulent Calls cover actually does
> protect you!"


But clause 13 in the T&Cs clearly states otherwise! I'd rather go by the
T&Cs than by some opening gambit on the website.
--
Regards
Jon

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