Strange problem - Nokia handset making calls by itself!

I don't know if anyone's come across this one before. My daughter has
a Nokia (3310, I think). We just discovered it has been making calls
at random times of the day and night to a number in its address book.
She is definitely not initiating thecalls herself, and wasn't aware of
it until the people complained about getting calls in the middle of the
night!

She deleted the number, but it's still happening. She's an O2
subscriber (PAYG). O2 couldn't help further than confirming calls had
been made.

Any ideas?

Steve

In article <1164362862.593148.110240@m7g2000cwm.googlegroups. com>,
Steve_L <selewisuk@yahoo.co.uk> wrote:

> I don't know if anyone's come across this one before. My daughter has
> a Nokia (3310, I think). We just discovered it has been making calls
> at random times of the day and night to a number in its address book.
> She is definitely not initiating thecalls herself, and wasn't aware of
> it until the people complained about getting calls in the middle of the
> night!
>
> She deleted the number, but it's still happening. She's an O2
> subscriber (PAYG). O2 couldn't help further than confirming calls had
> been made.
>
> Any ideas?
>
> Steve

Do the calls appear in the phone's "Call Register"? I'm a little
puzzled as to how a phone can call a number that has been deleted.

O2 confirm that calls were made by the number. Can they verify the IMEI
of the handset too?

Bob Jones

--
Robert S. Jones, I.T. Security Consultant | Vox +44 20 7882 5326
Computing Services, Mile End Campus | Fax +44 20 8980 2001
Queen Mary, University of London, U.K. | GSM +44 79 56 383659

Robert Jones wrote:
> In article <1164362862.593148.110240@m7g2000cwm.googlegroups. com>,
> Steve_L <selewisuk@yahoo.co.uk> wrote:
>
> > I don't know if anyone's come across this one before. My daughter has
> > a Nokia (3310, I think). We just discovered it has been making calls
> > at random times of the day and night to a number in its address book.
> > She is definitely not initiating thecalls herself, and wasn't aware of
> > it until the people complained about getting calls in the middle of the
> > night!
> >
> > She deleted the number, but it's still happening. She's an O2
> > subscriber (PAYG). O2 couldn't help further than confirming calls had
> > been made.
> >
> > Any ideas?
> >
> > Steve
>
> Do the calls appear in the phone's "Call Register"? I'm a little
> puzzled as to how a phone can call a number that has been deleted.
>
> O2 confirm that calls were made by the number. Can they verify the IMEI
> of the handset too?
>
> Bob Jones
>
> --
> Robert S. Jones, I.T. Security Consultant | Vox +44 20 7882 5326
> Computing Services, Mile End Campus | Fax +44 20 8980 2001
> Queen Mary, University of London, U.K. | GSM +44 79 56 383659

I don't think the calls appear in the call register. I'll have to ask
O2 about the IMEA - though that would suggest that the sim was cloned
or something? If that was so, it would be very unlikely another phone
was calling this number that she had.

Steve

"Steve_L" <selewisuk@yahoo.co.uk> wrote in message
news:1164362862.593148.110240@m7g2000cwm.googlegro ups.com...
>I don't know if anyone's come across this one before. My daughter has
> a Nokia (3310, I think). We just discovered it has been making calls
> at random times of the day and night to a number in its address book.
> She is definitely not initiating thecalls herself, and wasn't aware of
> it until the people complained about getting calls in the middle of the
> night!
>
> She deleted the number, but it's still happening. She's an O2
> subscriber (PAYG). O2 couldn't help further than confirming calls had
> been made.
>
> Any ideas?
>
> Steve
>

Does it have voice activation? Is it in a noisy location? Who has custody
of the phone at the relevant times?

> > Any ideas?
> >
> > Steve
> >
>
> Does it have voice activation? Is it in a noisy location? Who has custody
> of the phone at the relevant times?

I need to check on voice activation - it's with my daughter at all
times - it happens while she's asleep or even in the classroom at
school.

Steve

"Steve_L" <selewisuk@yahoo.co.uk> wrote in message
news:1164375148.376386.7390@l12g2000cwl.googlegrou ps.com...
>> > Any ideas?
>> >
>> > Steve
>> >
>>
>> Does it have voice activation? Is it in a noisy location? Who has
>> custody
>> of the phone at the relevant times?
>
> I need to check on voice activation - it's with my daughter at all
> times - it happens while she's asleep or even in the classroom at
> school.
>
> Steve
>

My phone has a "retry" function when a number is engaged - could be
something to do with this?

>
> My phone has a "retry" function when a number is engaged - could be
> something to do with this?

No, pretty sure not - she hasn't been calling the number for some time

Steve

Steve_L <selewisuk@yahoo.co.uk> wrote:

> I don't know if anyone's come across this one before. My daughter has
> a Nokia (3310, I think). We just discovered it has been making calls
> at random times of the day and night to a number in its address book.
> She is definitely not initiating thecalls herself, and wasn't aware of
> it until the people complained about getting calls in the middle of the
> night!
>
> She deleted the number, but it's still happening. She's an O2
> subscriber (PAYG). O2 couldn't help further than confirming calls had
> been made.
>
> Any ideas?
>
> Steve

Switch it off at night, and see if the calls are still being made !!

Take out the battery too.