T-Mobile Do I need to confirm cancellation in writing?

Over the years I've had many phones from Three and always phoned in the
cancellation and never found a problem.
Just about to cancel an 18 month contract with T Mobile does anything think
I should confirm that in writing?

Ken

On 15 May, 14:32, "Ken" <Reply to NG only> wrote:
> Over the years I've had many phones from Three and always phoned in the
> cancellation and never found a problem.
> Just about to cancel an 18 month contract with T Mobile does anything think
> I should confirm that in writing?
>
> Ken

Definitely. You should put anything like that in writing. I wouldn't
trust any reassurances I get from any company's call centre where the
conversation is of any significance. You may never have had a problem,
but it's on the odd occasion that you do have a problem when you'll be
grateful you've got the paperwork. I always fax such letters, using an
old fashioned fax machine - cheaper than second-class post,
instantaneous, and you get a delivery report which can be used in
evidence if needed!

<martin_pentreath@hotmail.com> wrote in message
news:c032e11b-bb8d-4f1d-aae0-33f1cd0461d1@k13g2000hse.googlegroups.com...
> On 15 May, 14:32, "Ken" <Reply to NG only> wrote:
>> Over the years I've had many phones from Three and always phoned in the
>> cancellation and never found a problem.
>> Just about to cancel an 18 month contract with T Mobile does anything
>> think
>> I should confirm that in writing?
>>
>> Ken
>
> Definitely. You should put anything like that in writing. I wouldn't
> trust any reassurances I get from any company's call centre where the
> conversation is of any significance. You may never have had a problem,
> but it's on the odd occasion that you do have a problem when you'll be
> grateful you've got the paperwork. I always fax such letters, using an
> old fashioned fax machine - cheaper than second-class post,
> instantaneous, and you get a delivery report which can be used in
> evidence if needed!

You are right and I will do as you have suggested.
Thanks
Ken

In article <482c3b57$0$26087$db0fefd9@news.zen.co.uk>, "Ken" <Reply to
NG only> says...
> Over the years I've had many phones from Three and always phoned in the
> cancellation and never found a problem.
> Just about to cancel an 18 month contract with T Mobile does anything think
> I should confirm that in writing?

ot unless you've got nothing better to do. I never have.
--
Regards
Jon