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  #1 (permalink)  
Old 04-03-2007, 12:58 PM
Steve Henson
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Default T-mobile reverse charge SMS bar...

The fact that T-mobile can apparently bar reverse charged SMS has been
mentioned a few times.

A few people (me included) assumed that the option "Charge to account
Bar" listed under additional services on "My T-mobile" did this.

I've had this option enabled for several months now. Yet this morning I
get a couple of text messages and get billed for £3.

I looked through the help text on "My T-mobile" and it suggests that
there is no way to bar this service.

Anyone know if it is actually impossible to bar reverse charged SMS on
T-mobile or if the "Charge to account Bar" should have stopped them and
as a result I shouldn't have been charged?

Steve.


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  #2 (permalink)  
Old 04-04-2007, 12:12 AM
Ed
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Posts: n/a
Default Re: T-mobile reverse charge SMS bar...

Steve Henson wrote in message
<MPG.207c51b9a62d3f029896ce@news.clara.net>

> The fact that T-mobile can apparently bar reverse charged SMS has been
> mentioned a few times.
>
> A few people (me included) assumed that the option "Charge to account
> Bar" listed under additional services on "My T-mobile" did this.
>
> I've had this option enabled for several months now. Yet this morning I
> get a couple of text messages and get billed for £3.
>
> I looked through the help text on "My T-mobile" and it suggests that
> there is no way to bar this service.
>
> Anyone know if it is actually impossible to bar reverse charged SMS on
> T-mobile or if the "Charge to account Bar" should have stopped them and
> as a result I shouldn't have been charged?
>
> Steve.
>
>

Hi Steve

There is a bar that can be added by Customer Services along with Charge
to Account bar that will stop reverse charged SMS.
--
Ed

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  #3 (permalink)  
Old 04-04-2007, 12:39 AM
Steve Henson
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Posts: n/a
Default Re: T-mobile reverse charge SMS bar...

In article <MPG.207cf021cdd54b4c989687@news.cable.ntlworld.co m>, eddie-
leonard@ntlworld.com says...
> Steve Henson wrote in message
> <MPG.207c51b9a62d3f029896ce@news.clara.net>
>
> > The fact that T-mobile can apparently bar reverse charged SMS has been
> > mentioned a few times.
> >
> > A few people (me included) assumed that the option "Charge to account
> > Bar" listed under additional services on "My T-mobile" did this.
> >
> > I've had this option enabled for several months now. Yet this morning I
> > get a couple of text messages and get billed for £3.
> >
> > I looked through the help text on "My T-mobile" and it suggests that
> > there is no way to bar this service.
> >
> > Anyone know if it is actually impossible to bar reverse charged SMS on
> > T-mobile or if the "Charge to account Bar" should have stopped them and
> > as a result I shouldn't have been charged?
> >
> > Steve.
> >
> >

> Hi Steve
>
> There is a bar that can be added by Customer Services along with Charge
> to Account bar that will stop reverse charged SMS.
>


What does "Charge to Acount bar" actually do then?

Steve.

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  #4 (permalink)  
Old 04-04-2007, 01:03 PM
Allan Gould
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Posts: n/a
Default Re: T-mobile reverse charge SMS bar...

Steve Henson wrote:
> The fact that T-mobile can apparently bar reverse charged SMS has been
> mentioned a few times.
>
> A few people (me included) assumed that the option "Charge to account
> Bar" listed under additional services on "My T-mobile" did this.
>
> I've had this option enabled for several months now. Yet this morning I
> get a couple of text messages and get billed for £3.
>
> I looked through the help text on "My T-mobile" and it suggests that
> there is no way to bar this service.
>
> Anyone know if it is actually impossible to bar reverse charged SMS on
> T-mobile or if the "Charge to account Bar" should have stopped them and
> as a result I shouldn't have been charged?


I managed this a couple of years ago with T-Mobile when it was known as
"Mobile Terminating SMS Premium" (equally unclear). I actually had to
write to them under recorded delivery to get it to take effect.
However, like the other poster, I think you can now also do it by
ringing Customer Services.

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  #5 (permalink)  
Old 04-04-2007, 10:52 PM
Ed
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Posts: n/a
Default Re: T-mobile reverse charge SMS bar...

Steve Henson wrote in message <MPG.207cf5f6ca5667fd9896d0
@news.clara.net>

>
> What does "Charge to Acount bar" actually do then?
>

The Charge to Account bar stops you from being able to purchase services
such as T-Mobile ringtones, wallpapers etc. It also functions along with
the mobile terminating SMS service to bar 3rd party SMS.

--
Ed

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