Three at end of 18 month contract at £17.50 pm

When I called to cancel with Three around 16 months ago they offered me a
minimum contract where the average cost per month was £17.50. It wasn't
straight forward as it was based on credits and goodness knows what to
average out at this figure for the duration of the contract.

What happens at the end of 18 months do they put it up to the £35 per month
or will they start charging a net £17.50 per month.

Don't make it easy do they?

Ken

"Ken" <Reply to NG only> wrote in message
news:482075eb$0$2486$da0feed9@news.zen.co.uk...
> When I called to cancel with Three around 16 months ago they offered me a
> minimum contract where the average cost per month was £17.50. It wasn't
> straight forward as it was based on credits and goodness knows what to
> average out at this figure for the duration of the contract.
>
> What happens at the end of 18 months do they put it up to the £35 per
> month or will they start charging a net £17.50 per month.
> Don't make it easy do they?
> Ken
Just before 18 months you call 3 Customer Retentions and negotiate an
upgrade,
pointing out all the other possible deals you could get instead.

Don't wait for someone claiming to be from 3 to offer you an upgrade,
it'll probably be an independent 3 dealer trying it on.

Steve Terry

"Steve Terry" <gFOURwwk@tesco.net> wrote in message
news:fvqhao$t0r$1@news.albasani.net...
>
> "Ken" <Reply to NG only> wrote in message
> news:482075eb$0$2486$da0feed9@news.zen.co.uk...
>> When I called to cancel with Three around 16 months ago they offered me a
>> minimum contract where the average cost per month was £17.50. It wasn't
>> straight forward as it was based on credits and goodness knows what to
>> average out at this figure for the duration of the contract.
>>
>> What happens at the end of 18 months do they put it up to the £35 per
>> month or will they start charging a net £17.50 per month.
>> Don't make it easy do they?
>> Ken
> Just before 18 months you call 3 Customer Retentions and negotiate an
> upgrade,
> pointing out all the other possible deals you could get instead.
>
> Don't wait for someone claiming to be from 3 to offer you an upgrade,
> it'll probably be an independent 3 dealer trying it on.
>
> Steve Terry

Yep will do. My daughter just called T Mobile to say end of contract and
what can they offer to keep her custom and they said nothing so she
cancelled and is looking around. So not sure if this was becoming more the
normal.
Ken

"Ken" <Reply to NG only> wrote in message
news:482075eb$0$2486$da0feed9@news.zen.co.uk...
> When I called to cancel with Three around 16 months ago they offered me a
> minimum contract where the average cost per month was £17.50. It wasn't
> straight forward as it was based on credits and goodness knows what to
> average out at this figure for the duration of the contract.
>
> What happens at the end of 18 months do they put it up to the £35 per
> month or will they start charging a net £17.50 per month.
>
> Don't make it easy do they?
>
> Ken
>

If you were wise you'd walk...

"R. Mark Clayton" <nospamclayton@btinternet.com> wrote in message
news:CKSdnXzdEeN46rzVnZ2dneKdnZydnZ2d@bt.com...
>
> "Ken" <Reply to NG only> wrote in message
> news:482075eb$0$2486$da0feed9@news.zen.co.uk...
>> When I called to cancel with Three around 16 months ago they offered me a
>> minimum contract where the average cost per month was £17.50. It wasn't
>> straight forward as it was based on credits and goodness knows what to
>> average out at this figure for the duration of the contract.
>>
>> What happens at the end of 18 months do they put it up to the £35 per
>> month or will they start charging a net £17.50 per month.
>>
>> Don't make it easy do they?
>>
>> Ken
>>
>
> If you were wise you'd walk...

Why?

"Ken" <Reply to NG only> wrote in message
news:48217e6a$0$26083$db0fefd9@news.zen.co.uk...
>
> "R. Mark Clayton" <nospamclayton@btinternet.com> wrote in message
> news:CKSdnXzdEeN46rzVnZ2dneKdnZydnZ2d@bt.com...
>> "Ken" <Reply to NG only> wrote in message
>> news:482075eb$0$2486$da0feed9@news.zen.co.uk...
>>> When I called to cancel with Three around 16 months ago they offered me
>>> a minimum contract where the average cost per month was £17.50. It
>>> wasn't straight forward as it was based on credits and goodness knows
>>> what to average out at this figure for the duration of the contract.
>>>
>>> What happens at the end of 18 months do they put it up to the £35 per
>>> month or will they start charging a net £17.50 per month.
>>> Don't make it easy do they?
>>> Ken
>>
>> If you were wise you'd walk...
>
> Why?
That's what i wondered too, 3 are now the network they should have been.

What a networks CR dept offers you depends entirely on their retention
figures,
if they have been good last month they'll tell you to sod off,
and the opposite is true.

i.e. I've heard at the moment Orange CR are making good offers to keep
customers

3 should offer something good, they've always tried to catch customers

Steve Terry

On Wed, 7 May 2008 06:54:51 +0100, "Ken" <Reply to NG only> wrote:

>
>"Steve Terry" <gFOURwwk@tesco.net> wrote in message
>news:fvqhao$t0r$1@news.albasani.net...
>>
>> "Ken" <Reply to NG only> wrote in message
>> news:482075eb$0$2486$da0feed9@news.zen.co.uk...
>>> When I called to cancel with Three around 16 months ago they offered me a
>>> minimum contract where the average cost per month was £17.50. It wasn't
>>> straight forward as it was based on credits and goodness knows what to
>>> average out at this figure for the duration of the contract.
>>>
>>> What happens at the end of 18 months do they put it up to the £35 per
>>> month or will they start charging a net £17.50 per month.
>>> Don't make it easy do they?
>>> Ken
>> Just before 18 months you call 3 Customer Retentions and negotiate an
>> upgrade,
>> pointing out all the other possible deals you could get instead.
>>
>> Don't wait for someone claiming to be from 3 to offer you an upgrade,
>> it'll probably be an independent 3 dealer trying it on.
>>
>> Steve Terry
>
>Yep will do. My daughter just called T Mobile to say end of contract and
>what can they offer to keep her custom and they said nothing so she
>cancelled and is looking around. So not sure if this was becoming more the
>normal.
>Ken
>

I suspect they'll put it back up to £35/month. Did they not tell you
in writing?

Check over at
http://forums.moneysavingexpert.com/...play.html?f=14
(that's their mobile phone forum)

There are several lengthy threads discussing what 3 will offer if you
cancel.
I called a month before the end of my contract and asked to switch to
PAYG when the contract ended.
I then waited until about a week before the PAYG was due to start and
they came back with an okay offer.
SE 770i (free) 250mins any time, any network, 100 txts. £10 per month
on an 18 month contract. Nowhere near as good as my previous deal
which was approx £10 for the whole year! (e.g. £1/month)

The deals seem to vary from month to month and from person to person.
BUT the main trick is to wait for them to make you an offer after
you've cancelled. If you try and ask them for a deal it wont be as
good.

On Wed, 7 May 2008 12:31:28 +0100, "Steve Terry" <gFOURwwk@tesco.net>
wrote:

Main 'problem' I have with 3 is the cost to people calling me. Hence I
usually call them.

>SE 770i (free) 250mins any time, any network, 100 txts. £10 per month
>on an 18 month contract. Nowhere near as good as my previous deal
>which was approx £10 for the whole year! (e.g. £1/month)

Forgot to say that is one of their standard £15/mth contracts with £5
discount. They've said, in writing, that the discount will last for
life. But I'll probably cancel in 18 months to see if the deals are
any better.

<pjlusenet@yahoo.co.uk> wrote in message
news:8973245g75fuhcridsngep410fquan7og4@4ax.com...
>
>>SE 770i (free) 250mins any time, any network, 100 txts. £10 per month
>>on an 18 month contract. Nowhere near as good as my previous deal
>>which was approx £10 for the whole year! (e.g. £1/month)
>
> Forgot to say that is one of their standard £15/mth contracts with £5
> discount. They've said, in writing, that the discount will last for
> life. But I'll probably cancel in 18 months to see if the deals are
> any better.

Good tip thanks.

Ken

<pjlusenet@yahoo.co.uk> wrote in message
news:3v6324teukptjodqd1cqvr91m4mskgquq2@4ax.com...
> On Wed, 7 May 2008 12:31:28 +0100, "Steve Terry" <gFOURwwk@tesco.net>
> wrote:
>
> Main 'problem' I have with 3 is the cost to people calling me.
> Hence I usually call them.
>
Not having inc mins.
So they mostly call from landlines?

They could use calling cards to reduce cost
http://www.magsys.co.uk/telecom/residx.htm

Steve Terry

"Ken" <Reply to NG only> wrote in message
news:48217e6a$0$26083$db0fefd9@news.zen.co.uk...
>
> "R. Mark Clayton" <nospamclayton@btinternet.com> wrote in message
> news:CKSdnXzdEeN46rzVnZ2dneKdnZydnZ2d@bt.com...
>>
>> "Ken" <Reply to NG only> wrote in message
>> news:482075eb$0$2486$da0feed9@news.zen.co.uk...
>>> When I called to cancel with Three around 16 months ago they offered me
>>> a minimum contract where the average cost per month was £17.50. It
>>> wasn't straight forward as it was based on credits and goodness knows
>>> what to average out at this figure for the duration of the contract.
>>>
>>> What happens at the end of 18 months do they put it up to the £35 per
>>> month or will they start charging a net £17.50 per month.
>>>
>>> Don't make it easy do they?
>>>
>>> Ken
>>>
>>
>> If you were wise you'd walk...
>
> Why?

Because he's an anti 3 troll.