Three Mix and Match tariff inflexiibility

I am hoping someone can tell me that I have been told wrong.

I have had a Mix and Match 500 tariff since January (SE W910i), and £5
unlimited web from handset.

Everything has been pretty good to be fair, but I heard about the £25 500
mins, unlimited text tariffs, and that sounds more appropriate for me now.

Indian CS say I cannot move from Mix and Match to another type of tariff. I
can however, go up to M&M 700, but not down to something lower.

Any ideas of how I make this happen, or am I stuck with what is pretty poor
value?

Cheers



Chris

Yep that's sounds exactly right, go up a tariff not down and definitely not
change to another tariff.







"Chris Macnamara" <chris.macnamara@ntlworld.com> wrote in message
news:TOduk.262028$Mn3.199728@newsfe30.ams2...
>I am hoping someone can tell me that I have been told wrong.
>
> I have had a Mix and Match 500 tariff since January (SE W910i), and £5
> unlimited web from handset.
>
> Everything has been pretty good to be fair, but I heard about the £25 500
> mins, unlimited text tariffs, and that sounds more appropriate for me now.
>
> Indian CS say I cannot move from Mix and Match to another type of tariff.
> I can however, go up to M&M 700, but not down to something lower.
>
> Any ideas of how I make this happen, or am I stuck with what is pretty
> poor value?
>
> Cheers
>
>
>
> Chris
>

On Sat, 30 Aug 2008 15:39:12 UTC, "Chris Macnamara"
<chris.macnamara@ntlworld.com> wrote:

> I am hoping someone can tell me that I have been told wrong.
>
> I have had a Mix and Match 500 tariff since January (SE W910i), and £5
> unlimited web from handset.
>
> Everything has been pretty good to be fair, but I heard about the £25 500
> mins, unlimited text tariffs, and that sounds more appropriate for me now.
>
> Indian CS say I cannot move from Mix and Match to another type of tariff. I
> can however, go up to M&M 700, but not down to something lower.
>
> Any ideas of how I make this happen, or am I stuck with what is pretty poor
> value?

Have a look at the terms and conditions you agreed to. What do they say?

--
Bob Eager
Use the BIG mirror service in the UK:
http://www.mirrorservice.org

>>
>> Any ideas of how I make this happen, or am I stuck with what is pretty
>> poor
>> value?
>
> Have a look at the terms and conditions you agreed to. What do they say?


Thanks for that really useful reply Bob.



Chris

On Sun, 31 Aug 2008 07:12:42 UTC, "Chris Macnamara"
<chris.macnamara@ntlworld.com> wrote:

> >>
> >> Any ideas of how I make this happen, or am I stuck with what is pretty
> >> poor
> >> value?
> >
> > Have a look at the terms and conditions you agreed to. What do they say?
>
> Thanks for that really useful reply Bob.

Get off your high horse. What DID they say? Perhaps there's a clause
that the CS people were not aware of.

Trying reading what is said, and not adding 2 and 2 and making 5. Or are
you angry with yourself because you know you stupidly agreed to
something and are now crying about it?

--
Bob Eager
Use the BIG mirror service in the UK:
http://www.mirrorservice.org

> > Thanks for that really useful reply Bob.
> Get off your high horse. What DID they say? Perhaps there's a clause
> that the CS people were not aware of.

Indeed - like the termination clause when they change the contract to
one to your detriment - like they recently did when they decided to
charge by the minute, even if you've only been on the line for 5
seconds...

On Sun, 31 Aug 2008 11:15:15 UTC, Colin Wilson
<REMOVEEVERYTHINGBUTnewsgroup@phoenixbbsZEROSPAM.c o.uk> wrote:

> > > Thanks for that really useful reply Bob.
> > Get off your high horse. What DID they say? Perhaps there's a clause
> > that the CS people were not aware of.
>
> Indeed - like the termination clause when they change the contract to
> one to your detriment - like they recently did when they decided to
> charge by the minute, even if you've only been on the line for 5
> seconds...

Exactly.
--
Bob Eager
Use the BIG mirror service in the UK:
http://www.mirrorservice.org