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  #1 (permalink)  
Old 05-16-2012, 09:33 AM
Allan
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Default Three-way (or multi-way) calling? (T-Mobile/BT)

I'm looking a three-way calling setup on a BT landline (but without
having to subscribe to BT's three-way calling package), such that I can
ring one party, get a conversation going, then dial out to another party
and bring them in (which is why conference calling won't work in this
case, cos I can't ask the third party to dial in).

The specific scenario is where I want to talk to my (90-year-old) Mum's
building society to sort out a problem with her ISA. The BS won't talk
to me direct for obvious reasons. I'm oop north, and she's down south
(so nipping round to her house isn't really feasible). So setting up a
three-way with my Mum & the BS should facilitate the comms.

I don't have VOIP/Skype or similar, and don't really want to pay BT's
service charge for three-way calling, nor their call costs for said
service, if I can avoid it.

I'm looking for something independent like the conference calling
offered by e.g. http://www.hotlinks.co.uk/conferencing.htm which is
conferencing, but 3-way calling.

I don't mind paying a bit for the call, just don't want to have to
subscribe to BT's monthly package (cos I only use this service once in a
blue moon) and their call charges.

Any ideas, suggestions for 3-way calling welcome.

(I've thought about using my mobile, but my provider T-Mobile/Orange
don't seem to provide three-way for personal users, or maybe it's a
function of the phone HTC/G1/Android 1.6, but nothing much in Android
market)

TIA

Allan
x-post uk.telecom, uk.telecom.mobile

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  #2 (permalink)  
Old 05-16-2012, 11:02 AM
Davey
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Posts: n/a
Default Re: Three-way (or multi-way) calling? (T-Mobile/BT)

On Wed, 16 May 2012 10:33:33 +0100
Allan <invalid@invalid.invalid> wrote:

> I'm looking a three-way calling setup on a BT landline (but without
> having to subscribe to BT's three-way calling package), such that I
> can ring one party, get a conversation going, then dial out to
> another party and bring them in (which is why conference calling
> won't work in this case, cos I can't ask the third party to dial in).
>
> The specific scenario is where I want to talk to my (90-year-old)
> Mum's building society to sort out a problem with her ISA. The BS
> won't talk to me direct for obvious reasons. I'm oop north, and she's
> down south (so nipping round to her house isn't really feasible). So
> setting up a three-way with my Mum & the BS should facilitate the
> comms.
>
> I don't have VOIP/Skype or similar, and don't really want to pay BT's
> service charge for three-way calling, nor their call costs for said
> service, if I can avoid it.
>
> I'm looking for something independent like the conference calling
> offered by e.g. http://www.hotlinks.co.uk/conferencing.htm which is
> conferencing, but 3-way calling.
>
> I don't mind paying a bit for the call, just don't want to have to
> subscribe to BT's monthly package (cos I only use this service once
> in a blue moon) and their call charges.
>
> Any ideas, suggestions for 3-way calling welcome.
>
> (I've thought about using my mobile, but my provider T-Mobile/Orange
> don't seem to provide three-way for personal users, or maybe it's a
> function of the phone HTC/G1/Android 1.6, but nothing much in Android
> market)
>
> TIA
>
> Allan
> x-post uk.telecom, uk.telecom.mobile


Thinking sideways:
Is it possible for her to send a letter to the BS delegating you as a
nominated person to discuss her affairs? My bank (Midland as it then
was) allowed this some years ago when I was abroad for long periods, and
allowed my Dad to represent me in dealings with them.
Either that, or pay your Mum a visit, which I'm sure she would love,
even though you say it's a long way away.
--
Davey.

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  #3 (permalink)  
Old 05-16-2012, 11:23 AM
Graham J
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Posts: n/a
Default Re: Three-way (or multi-way) calling? (T-Mobile/BT)


>
> Thinking sideways:
> Is it possible for her to send a letter to the BS delegating you as a
> nominated person to discuss her affairs? My bank (Midland as it then
> was) allowed this some years ago when I was abroad for long periods, and
> allowed my Dad to represent me in dealings with them.
> Either that, or pay your Mum a visit, which I'm sure she would love,
> even though you say it's a long way away.


If your Mum is 90 then probably a Lasting Power of Attorney is
worthwhile ...

--
Graham J

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  #4 (permalink)  
Old 05-16-2012, 11:28 AM
Allan
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Posts: n/a
Default Re: Three-way (or multi-way) calling? (T-Mobile/BT)

On 16/05/2012 12:02, Davey wrote:
> On Wed, 16 May 2012 10:33:33 +0100
> Allan<invalid@invalid.invalid> wrote:
>

[snip]

> Thinking sideways:
> Is it possible for her to send a letter to the BS delegating you as a
> nominated person to discuss her affairs? My bank (Midland as it then
> was) allowed this some years ago when I was abroad for long periods, and
> allowed my Dad to represent me in dealings with them.


Good thought: I've done this with Barclays (who were set up for it) and
it works fine. The BS in question (Yorkshire) have said they don't have
a specific form for this and will only accept a full-blown Power of
Attorney (or LPA as it is now), and although she has an LPA drawn up, I
don't really want to implement it (yet) simply so sort out little
niggles with an ISA.

> Either that, or pay your Mum a visit, which I'm sure she would love,
> even though you say it's a long way away.


You're right: I'm usually down there (500 mile round trip) every couple
of weeks, but some things are quicker/sooner sorted out over the phone.

Thanks for your thoughts, though!

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  #5 (permalink)  
Old 05-16-2012, 11:33 AM
Allan
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Posts: n/a
Default Re: Three-way (or multi-way) calling? (T-Mobile/BT)

On 16/05/2012 12:23, Graham J wrote:
>
>>
>> Thinking sideways:
>> Is it possible for her to send a letter to the BS delegating you as a
>> nominated person to discuss her affairs? My bank (Midland as it then
>> was) allowed this some years ago when I was abroad for long periods, and
>> allowed my Dad to represent me in dealings with them.
>> Either that, or pay your Mum a visit, which I'm sure she would love,
>> even though you say it's a long way away.

>
> If your Mum is 90 then probably a Lasting Power of Attorney is
> worthwhile ...


You're absolutely right, and we've got one "in waiting" (see my other
reply on this thread(. Equally, if you're a regular reader of the
Saturday papers Money sections, you'll be aware of the hassle that some
banks can put you through to actually acknowledge and work with a power
of attorney.

In reality, whenever I've had to sort problems out, I generally do it
when I'm at her house, and once she's spoken to the institution on the
phone, she hands the phone to me, and they're happy to talk to me, which
is the quickest and easiest way of doing it, and which is what I'm
trying to achieve from 250 miles away!


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  #6 (permalink)  
Old 05-16-2012, 11:52 AM
Davey
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Posts: n/a
Default Re: Three-way (or multi-way) calling? (T-Mobile/BT)

On Wed, 16 May 2012 12:33:18 +0100
Allan <invalid@invalid.invalid> wrote:

> On 16/05/2012 12:23, Graham J wrote:
> >
> >>
> >> Thinking sideways:
> >> Is it possible for her to send a letter to the BS delegating you
> >> as a nominated person to discuss her affairs? My bank (Midland as
> >> it then was) allowed this some years ago when I was abroad for
> >> long periods, and allowed my Dad to represent me in dealings with
> >> them. Either that, or pay your Mum a visit, which I'm sure she
> >> would love, even though you say it's a long way away.

> >
> > If your Mum is 90 then probably a Lasting Power of Attorney is
> > worthwhile ...

>
> You're absolutely right, and we've got one "in waiting" (see my other
> reply on this thread(. Equally, if you're a regular reader of the
> Saturday papers Money sections, you'll be aware of the hassle that
> some banks can put you through to actually acknowledge and work with
> a power of attorney.
>
> In reality, whenever I've had to sort problems out, I generally do it
> when I'm at her house, and once she's spoken to the institution on
> the phone, she hands the phone to me, and they're happy to talk to
> me, which is the quickest and easiest way of doing it, and which is
> what I'm trying to achieve from 250 miles away!
>


I wish you luck. As long as the BS's 'BS' doesn't get overpowering!
--
Davey.

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  #7 (permalink)  
Old 05-16-2012, 12:35 PM
Graham.
Guest
 
Posts: n/a
Default Re: Three-way (or multi-way) calling? (T-Mobile/BT)

On Wed, 16 May 2012 10:33:33 +0100, Allan <invalid@invalid.invalid>
wrote:

>I'm looking a three-way calling setup on a BT landline (but without
>having to subscribe to BT's three-way calling package), such that I can
>ring one party, get a conversation going, then dial out to another party
>and bring them in (which is why conference calling won't work in this
>case, cos I can't ask the third party to dial in).
>
>The specific scenario is where I want to talk to my (90-year-old) Mum's
>building society to sort out a problem with her ISA. The BS won't talk
>to me direct for obvious reasons. I'm oop north, and she's down south
>(so nipping round to her house isn't really feasible). So setting up a
>three-way with my Mum & the BS should facilitate the comms.
>
>I don't have VOIP/Skype or similar, and don't really want to pay BT's
>service charge for three-way calling, nor their call costs for said
>service, if I can avoid it.
>
>I'm looking for something independent like the conference calling
>offered by e.g. http://www.hotlinks.co.uk/conferencing.htm which is
>conferencing, but 3-way calling.
>
>I don't mind paying a bit for the call, just don't want to have to
>subscribe to BT's monthly package (cos I only use this service once in a
>blue moon) and their call charges.
>
>Any ideas, suggestions for 3-way calling welcome.
>
>(I've thought about using my mobile, but my provider T-Mobile/Orange
>don't seem to provide three-way for personal users, or maybe it's a
>function of the phone HTC/G1/Android 1.6, but nothing much in Android
>market)
>
>TIA
>
>Allan
>x-post uk.telecom, uk.telecom.mobile



Are you aware that most BT lines were opted in to 3 way calling on a
call by call basis many years ago?

So you don't need to subscribe.

Yes the call will cost a pound or two, but it's only this once and it
is important.


Set up the call to your mum explain she must hold on and she will hear
the words "Please hold the line" repeated over and over.
[RECALL] dial the bank [RECALL] 3


dial the bank

--
Graham.
%Profound_observation%

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  #8 (permalink)  
Old 05-16-2012, 02:27 PM
Allan
Guest
 
Posts: n/a
Default Re: Three-way (or multi-way) calling? (T-Mobile/BT)

On 16/05/2012 13:35, Graham. wrote:
> On Wed, 16 May 2012 10:33:33 +0100, Allan<invalid@invalid.invalid>
> wrote:
>
>
> Are you aware that most BT lines were opted in to 3 way calling on a
> call by call basis many years ago?
>
> So you don't need to subscribe.


Thank you: that's very useful information, and will probably swing the
decision quite usefully (minimum hassle etc)

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  #9 (permalink)  
Old 05-19-2012, 07:16 PM
R. Mark Clayton
Guest
 
Posts: n/a
Default Re: Three-way (or multi-way) calling? (T-Mobile/BT)

Last time I looked it was a few pounds per quarter (in a package) or 50p per
call.

The two [outbound] calls are normal rates and can be prefixed to go across
other carriers.

If you have BT Broadband Talk then the softphone can set up conference calls
FoC.

If you don't have BT BBT then you could do the same on Voipfone after
creating an account with a credit of a fiver, with calls at ~1p per minute.

"Allan" <invalid@invalid.invalid> wrote in message
news:a1hajdF73hU1@mid.individual.net...
> I'm looking a three-way calling setup on a BT landline (but without having
> to subscribe to BT's three-way calling package), such that I can ring one
> party, get a conversation going, then dial out to another party and bring
> them in (which is why conference calling won't work in this case, cos I
> can't ask the third party to dial in).
>
> The specific scenario is where I want to talk to my (90-year-old) Mum's
> building society to sort out a problem with her ISA. The BS won't talk to
> me direct for obvious reasons. I'm oop north, and she's down south (so
> nipping round to her house isn't really feasible). So setting up a
> three-way with my Mum & the BS should facilitate the comms.
>
> I don't have VOIP/Skype or similar, and don't really want to pay BT's
> service charge for three-way calling, nor their call costs for said
> service, if I can avoid it.
>
> I'm looking for something independent like the conference calling offered
> by e.g. http://www.hotlinks.co.uk/conferencing.htm which is conferencing,
> but 3-way calling.
>
> I don't mind paying a bit for the call, just don't want to have to
> subscribe to BT's monthly package (cos I only use this service once in a
> blue moon) and their call charges.
>
> Any ideas, suggestions for 3-way calling welcome.
>
> (I've thought about using my mobile, but my provider T-Mobile/Orange don't
> seem to provide three-way for personal users, or maybe it's a function of
> the phone HTC/G1/Android 1.6, but nothing much in Android market)
>
> TIA
>
> Allan
> x-post uk.telecom, uk.telecom.mobile




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