In message <OqCdnWiw0oEsDofYRVnygw@pipex.net>, ©® <firstname.lastname@example.org>
>Email from O2 saying "your bill is already available to view online at
>the shop, http://www.O2.co.uk/shop. Simply click on the View My Bill
>section on the top left hand corner of the screen".
>I click on it (https://shop.o2.co.uk/cgi-bin/myacc/jsp/MyAccount.jsp)
>but it all it shows is four sections: Buy Online | My Profile | Online
>Help and Get into O2 Active.
>I have tried with IE and Firefox but nothing. Anyone know of a
>workaround or tips on how I can actually view the bill e.g. What pop-ups
O2 has been having a bit of a bad day today. I had several problems
logging in earlier: after a long pause I kept getting a message saying
my username and password were incorrect.
Anyway, is this the first O2 bill you've tried to look at online? If
so, perhaps your O2 account and mobile number haven't been linked.
Unfortunately I have no idea how you do this because it's been several
years since I went through the process.
It is possible to set up an O2 web account without having an O2 SIM.
Such an account can be used for sending free SMS and email from their
website. From what you say, it appears that's the type of account you
Phone/SMS: +44 7740 191877
Fax: +44 870 915 2124