Virgin website down?

Has anyone else been unable to access their account on the Virgin website
for the past week or so?

The website produces an "Oops" message saying that there's a technical
problem which is being fixed. Problem is Virgin technical support know
nothing about the problem and it's been like this for a week.

Doesn't inspire confidence in Virgin if they're unable to provide a basic
web service (or fix a problem when it occurs).

Gareth.

"Gareth" <hotmail.com@dgareth_nospam.com> wrote in message
news:4776ad5f$0$13928$fa0fcedb@news.zen.co.uk...
> Has anyone else been unable to access their account on the Virgin website
> for the past week or so?
>
> The website produces an "Oops" message saying that there's a technical
> problem which is being fixed. Problem is Virgin technical support know
> nothing about the problem and it's been like this for a week.
>
> Doesn't inspire confidence in Virgin if they're unable to provide a basic
> web service (or fix a problem when it occurs).
>
> Gareth.

Do you mean Virgin Mobiles site? It works fine for me with my ISP.

"Enzo" <spam.account0001@gmail.com> wrote in message
news:fl6aku$nj7$1@news.albasani.net
: : "Gareth" <hotmail.com@dgareth_nospam.com> wrote in
: : message news:4776ad5f$0$13928$fa0fcedb@news.zen.co.uk...
: : : Has anyone else been unable to access their account
: : : on the Virgin website for the past week or so?
: : :
: : : The website produces an "Oops" message saying that
: : : there's a technical problem which is being fixed.
: : : Problem is Virgin technical support know nothing
: : : about the problem and it's been like this for a week.
: : :
: : : Doesn't inspire confidence in Virgin if they're
: : : unable to provide a basic web service (or fix a
: : : problem when it occurs).
: : :
: : : Gareth.
: :
: : Do you mean Virgin Mobiles site? It works fine for me
: : with my ISP.

Ok here (Solihull, West Midlands)

Ivor

"Ivor Jones" <ivor@thisaddressis.invalid> wrote in message
news:5to395F1espunU1@mid.individual.net...
> "Enzo" <spam.account0001@gmail.com> wrote in message
> news:fl6aku$nj7$1@news.albasani.net : : "Gareth"
> <hotmail.com@dgareth_nospam.com> wrote in
> : : message news:4776ad5f$0$13928$fa0fcedb@news.zen.co.uk...
> : : : Has anyone else been unable to access their account
> : : : on the Virgin website for the past week or so?
> : : : : : : The website produces an "Oops" message saying that
> : : : there's a technical problem which is being fixed.
> : : : Problem is Virgin technical support know nothing
> : : : about the problem and it's been like this for a week. : : : : : :
> Doesn't inspire confidence in Virgin if they're
> : : : unable to provide a basic web service (or fix a
> : : : problem when it occurs). : : : : : : Gareth.
> : : : : Do you mean Virgin Mobiles site? It works fine for me
> : : with my ISP.
> Ok here (Solihull, West Midlands)

Thanks. But are you able to log in to your account on the website. The
website works okay for me until I try to do this then I get that crappy
"Oops" message with a picture of a teenage girl with bleached hair and
strippy top which seems to appear more often than not with a whole range of
Virgin Media websites. They can't even produce a professional looking error
message.

Gareth.

"Gareth" <hotmail.com@dgareth.spm> wrote in message
news:47778c34$0$13928$fa0fcedb@news.zen.co.uk...
>
> "Ivor Jones" <ivor@thisaddressis.invalid> wrote in message
> news:5to395F1espunU1@mid.individual.net...
>> "Enzo" <spam.account0001@gmail.com> wrote in message
>> news:fl6aku$nj7$1@news.albasani.net : : "Gareth"
>> <hotmail.com@dgareth_nospam.com> wrote in
>> : : message news:4776ad5f$0$13928$fa0fcedb@news.zen.co.uk...
>> : : : Has anyone else been unable to access their account
>> : : : on the Virgin website for the past week or so?
>> : : : : : : The website produces an "Oops" message saying that
>> : : : there's a technical problem which is being fixed.
>> : : : Problem is Virgin technical support know nothing
>> : : : about the problem and it's been like this for a week. : : : : : :
>> Doesn't inspire confidence in Virgin if they're
>> : : : unable to provide a basic web service (or fix a
>> : : : problem when it occurs). : : : : : : Gareth.
>> : : : : Do you mean Virgin Mobiles site? It works fine for me
>> : : with my ISP.
>> Ok here (Solihull, West Midlands)
>
> Thanks. But are you able to log in to your account on the website. The
> website works okay for me until I try to do this then I get that crappy
> "Oops" message with a picture of a teenage girl with bleached hair and
> strippy top which seems to appear more often than not with a whole range
> of Virgin Media websites. They can't even produce a professional looking
> error message.
>
> Gareth.

Yes, with no problems at all.. Have you cleared you temp files and cookies?

"Gareth" <hotmail.com@dgareth.spm> wrote in message
news:47778c34$0$13928$fa0fcedb@news.zen.co.uk

[snip]

: : Thanks. But are you able to log in to your account on
: : the website. The website works okay for me until I try
: : to do this then I get that crappy "Oops" message with a
: : picture of a teenage girl with bleached hair and
: : strippy top which seems to appear more often than not
: : with a whole range of Virgin Media websites. They can't
: : even produce a professional looking error message.

Yes logged in to check a call I'd made was recorded.

Ivor