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  #1 (permalink)  
Old 05-11-2008, 06:08 PM
Juan Kerr
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Default Vodafone address for cancelling a contract?

Just had a squint through my terms and conditions and there's no
mention of an address to which to send the cancellation letter.

I couldn't even find one on their website although I'm sure it must be
buried deep somewhere there.

Does anyone know it off the top of their head?

TIA.

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  #2 (permalink)  
Old 05-11-2008, 09:17 PM
Paul G
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Default Re: Vodafone address for cancelling a contract?

In message
<56936777-5e41-45a0-b31f-fb635b071439@m44g2000hsc.googlegroups.com>,
Juan Kerr <juan.kerr@bluebottle.com> writes
>Just had a squint through my terms and conditions and there's no
>mention of an address to which to send the cancellation letter.
>
>I couldn't even find one on their website although I'm sure it must be
>buried deep somewhere there.
>
>Does anyone know it off the top of their head?


Vodafone Disconnections
PO Box 549
Banbury
OX17 3ZJ

Kind regards!

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  #3 (permalink)  
Old 05-12-2008, 04:27 AM
Juan Kerr
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Default Re: Vodafone address for cancelling a contract?

On May 11, 10:17*pm, Paul G <not...@paddington.org.uk> wrote:
> In message
> <56936777-5e41-45a0-b31f-fb635b071...@m44g2000hsc.googlegroups.com>,
> Juan Kerr <juan.k...@bluebottle.com> writes
>
> >Just had a squint through my terms and conditions and there's no
> >mention of an address to which to send the cancellation letter.

>
> >I couldn't even find one on their website although I'm sure it must be
> >buried deep somewhere there.

>
> >Does anyone know it off the top of their head?

>
> Vodafone Disconnections
> PO Box 549
> Banbury
> OX17 3ZJ
>
> Kind regards!


Top marks sir, thanks :-)

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  #4 (permalink)  
Old 05-12-2008, 06:10 PM
Flop
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Posts: n/a
Default Re: Vodafone address for cancelling a contract?

Juan Kerr wrote:

> Just had a squint through my terms and conditions and there's no
> mention of an address to which to send the cancellation letter.
>
> I couldn't even find one on their website although I'm sure it must be
> buried deep somewhere there.
>
> Does anyone know it off the top of their head?
>
> TIA.


Had the same problem - that works, they will get it next day.

But insist that they confirm receipt. They have a habit of changing the
Plan, which can become very expensive if your inclusive minutes suddenly
disappear until your PAC is activated.

Give them an email address, their post will not appear through your
letterbox (excluding bills which will arrive).

All the best

Flop

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  #5 (permalink)  
Old 05-12-2008, 06:16 PM
Juan Kerr
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Default Re: Vodafone address for cancelling a contract?

On May 12, 7:10*pm, Flop <F...@flop.knot.me.uk> wrote:
> Juan Kerr wrote:
> > Just had a squint through my terms and conditions and there's no
> > mention of an address to which to send the cancellation letter.

>
> > I couldn't even find one on their website although I'm sure it must be
> > buried deep somewhere there.

>
> > Does anyone know it off the top of their head?

>
> > TIA.

>
> Had the same problem - that works, they will get it next day.
>
> But insist that they confirm receipt. They have a habit of changing the
> Plan, which can become very expensive if your inclusive minutes suddenly
> disappear until your PAC is activated.
>
> Give them an email address, their post will not appear through your
> letterbox (excluding bills which will arrive).
>
> All the best
>
> Flop


Fortunately, my cynical nature now dictates that anything like this
goes via Recorded Delivery.

My bank balance suffers, my peace of mind doesn't :-)

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  #6 (permalink)  
Old 05-12-2008, 09:45 PM
Flop
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Posts: n/a
Default Re: Vodafone address for cancelling a contract?

Juan Kerr wrote:

> On May 12, 7:10 pm, Flop <F...@flop.knot.me.uk> wrote:
>
>>Juan Kerr wrote:
>>
>>>Just had a squint through my terms and conditions and there's no
>>>mention of an address to which to send the cancellation letter.

>>
>>>I couldn't even find one on their website although I'm sure it must be
>>>buried deep somewhere there.

>>
>>>Does anyone know it off the top of their head?

>>
>>>TIA.

>>
>>Had the same problem - that works, they will get it next day.
>>
>>But insist that they confirm receipt. They have a habit of changing the
>>Plan, which can become very expensive if your inclusive minutes suddenly
>>disappear until your PAC is activated.
>>
>>Give them an email address, their post will not appear through your
>>letterbox (excluding bills which will arrive).
>>
>>All the best
>>
>>Flop

>
>
> Fortunately, my cynical nature now dictates that anything like this
> goes via Recorded Delivery.
>
> My bank balance suffers, my peace of mind doesn't :-)

The problem is not whether they get it but what they do with it then.

Without warning, you could be on a basic plan with few inclusive minutes
- and so your final month can become very expensive.

regards

Flop

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