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  #1 (permalink)  
Old 06-08-2007, 12:56 PM
David Wright
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Default What is "Orange World"?

I was told when I took out my new contract that I had two months of
"unlimited evenings and weekends" data access - which I took to mean the
internet in general (I used it, quite heavily, for general browsing and
listening to online radio).

I then found out that the package only covered data downloaded from "Orange
World" which I now take to mean the series of pre-installed links in the
browser which are, quite frankly, rubbish. I therefore used a lot more
chargeable download data than I thought, because I dared venture outside
"Orange World".

Can someone clear up for me that "Orange World" really is just that set of
pages run by Orange?

Personally, I think the reason they can offer "unlimited" access to this is
because the whole of "Orange World" is so small you could download the whole
thing in about 10 minutes....

So, the internet abilities of my device will now go relatively underused,
because I refuse to pay £1 for 1Mb.

D.



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  #2 (permalink)  
Old 06-08-2007, 03:39 PM
Mathew Newton
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Default Re: What is "Orange World"?

On Jun 8, 12:56 pm, "David Wright" <morenewsgroups...@googlemail.com>
wrote:
> I was told when I took out my new contract that I had two months of
> "unlimited evenings and weekends" data access - which I took to mean the
> internet in general (I used it, quite heavily, for general browsing and
> listening to online radio).
>
> I then found out that the package only covered data downloaded from "Orange
> World" which I now take to mean the series of pre-installed links in the
> browser which are, quite frankly, rubbish. I therefore used a lot more
> chargeable download data than I thought, because I dared venture outside
> "Orange World".
>
> Can someone clear up for me that "Orange World" really is just that set of
> pages run by Orange?
>
> Personally, I think the reason they can offer "unlimited" access to this is
> because the whole of "Orange World" is so small you could download the whole
> thing in about 10 minutes....
>
> So, the internet abilities of my device will now go relatively underused,
> because I refuse to pay £1 for 1Mb.
>
> D.


I'm not sure on the definition of 'Orange World' but I do know that
with my recent new contract I too got the 'unlimited evenings and
weekends' data and can confirm that I wasn't charged to any of the
data be it web browsing, e-mail, FTP, SSH etc - everything basically.
Hence assuming we're talking about the same thing I think you'll be
okay.

Mathew


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  #3 (permalink)  
Old 06-08-2007, 04:03 PM
Mathew Newton
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Default Re: What is "Orange World"?

On Jun 8, 3:39 pm, Mathew Newton <use...@newtonnet.co.uk> wrote:
> On Jun 8, 12:56 pm, "David Wright" <morenewsgroups...@googlemail.com>
> wrote:
>
>
>
>
>
> > I was told when I took out my new contract that I had two months of
> > "unlimited evenings and weekends" data access - which I took to mean the
> > internet in general (I used it, quite heavily, for general browsing and
> > listening to online radio).

>
> > I then found out that the package only covered data downloaded from "Orange
> > World" which I now take to mean the series of pre-installed links in the
> > browser which are, quite frankly, rubbish. I therefore used a lot more
> > chargeable download data than I thought, because I dared venture outside
> > "Orange World".

>
> > Can someone clear up for me that "Orange World" really is just that setof
> > pages run by Orange?

>
> > Personally, I think the reason they can offer "unlimited" access to this is
> > because the whole of "Orange World" is so small you could download the whole
> > thing in about 10 minutes....

>
> > So, the internet abilities of my device will now go relatively underused,
> > because I refuse to pay £1 for 1Mb.

>
> > D.

>
> I'm not sure on the definition of 'Orange World' but I do know that
> with my recent new contract I too got the 'unlimited evenings and
> weekends' data and can confirm that I wasn't charged to any of the
> data be it web browsing, e-mail, FTP, SSH etc - everything basically.
> Hence assuming we're talking about the same thing I think you'll be
> okay.
>
> Mathew


Ah, just re-read your message and it was very much past tense thus
it's sounding like you were indeed charged? Hmm....

I've done some digging around and whilst I can't find anything concise
and unambiguous I did find the following (from
http://www1.orange.co.uk/entertainme...ITryBrowsing):

---
Q. How can I Try browsing free for 2 months?
A.If you've joined one of our new pay monthly plans since 1 October
2006, the unlimited evening and weekend browsing bundle will be
applied to your account automatically. Activation may take up to 72
hours. If you're an existing customer, or if you joined before 1
October 2006, call 150 to learn about the range of browsing offers
available to you.
---

So that's the 'deal' we're talking about right? Okay, so then further
on down the page it says:

---
Q. What is included in the unlimited evening and weekend browsing
bundle?
A. You can use your phone to browse the mobile internet and search for
entertainment, information and much more. The bundle does not cover
the cost of event charges such as the cost of ringtones or games,
although transport costs for these events are included.
---

Okay, so the 'the mobile internet' bit is undefined - it's not like it
just says 'the internet' which would be certain. However, it does
later say:

---
Q. Is there a fair usage policy for the unlimited evening and weekend
browsing bundle?
A. Yes there is. To ensure the fair allocation of network resources
for all customers the unlimited evening and weekend browsing bundle
may not be used for: modem access for computers, internet based
streaming services, voice or video over the internet, Instant
Messaging, peer to peer file sharing and non Orange internet based
video. If such use is detected, notice may be given and Network
protection controls may be applied to all services which Orange does
not believe constitute WAP or mobile internet browsing. This may
result in a reduced speed of transmission, inability to use such
services and, at the discretion of Orange, removal of the bundle.
---

To me that is basically saying that 'bad stuff' (bandwidth hogging,
voice call charge avoidance etc) is not allowed - fair enough - but by
implication that means that such activity consdidered not to be 'WAP
or mobile internet browsing' is not what the bundle is for and
therefore 'standard' web browsing and e-mailing (like what presumably
you want to do) would be considered to be 'mobile internet browsing'
and thus covered by the bundle.

Can you see where I'm coming from? In an ideal world I'd say ask
Orange for the definitive line but if you called three times you'd
probably get four different answers back...

Mathew


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  #4 (permalink)  
Old 06-08-2007, 05:44 PM
jl
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Posts: n/a
Default Re: What is "Orange World"?


"David Wright" <morenewsgroupspam@googlemail.com> wrote in message
news:5csuftF326id5U1@mid.individual.net...
>I was told when I took out my new contract that I had two months of
>"unlimited evenings and weekends" data access - which I took to mean the
>internet in general (I used it, quite heavily, for general browsing and
>listening to online radio).
>
> I then found out that the package only covered data downloaded from
> "Orange World" which I now take to mean the series of pre-installed links
> in the browser which are, quite frankly, rubbish. I therefore used a lot
> more chargeable download data than I thought, because I dared venture
> outside "Orange World".
>
> Can someone clear up for me that "Orange World" really is just that set of
> pages run by Orange?
>


I also got this when I took out a new contract - haven't been charged for
any data which was certainly outside the orange world bit. Be careful to
check your bills though - when the 2 month trial was up, this bundle carried
on and I was charged £5 a month for it. I hadn't even requested it in the
first place and wasn't told about it when I took out the contract. Rang up
customer services and they refunded me £10 and said that this was happening
a lot. Upgrades / new contracts given a promotional bundle on a free trial,
customer not being told that when the trial was up the bundle would
automatically carry on and be charged unless they spcifically cancelled it.
I was told upgrades keep doing this and Customer Services kept having to
face angry phone calls.

Cheers, JL



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  #5 (permalink)  
Old 06-08-2007, 08:23 PM
Jon
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Posts: n/a
Default Re: What is "Orange World"?

morenewsgroupspam@googlemail.com declared for all the world to hear...
> Can someone clear up for me that "Orange World" really is just that set of
> pages run by Orange?


Orange World is Oranges WAP Portal site.

> Personally, I think the reason they can offer "unlimited" access to this is
> because the whole of "Orange World" is so small you could download the whole
> thing in about 10 minutes....


The same could be said of any WAP site really.

--
Regards
Jon

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  #6 (permalink)  
Old 06-11-2007, 11:06 AM
lee.dodds@lcp.uk.com
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Posts: n/a
Default Re: What is "Orange World"?

> I also got this when I took out a new contract - haven't been charged for
> any data which was certainly outside the orange world bit. Be careful to
> check your bills though - when the 2 month trial was up, this bundle carried
> on and I was charged £5 a month for it. I hadn't even requested it in the
> first place and wasn't told about it when I took out the contract. Rang up
> customer services and they refunded me £10 and said that this was happening
> a lot. Upgrades / new contracts given a promotional bundle on a free trial,
> customer not being told that when the trial was up the bundle would
> automatically carry on and be charged unless they spcifically cancelled it.
> I was told upgrades keep doing this and Customer Services kept having to
> face angry phone calls.
>
> Cheers, JL


I have aslo signed up to this bundle - the guy at Orange assured me
that it could be used for any internet use, including using your phone
as a modem for your computer (I was sure to double check this as had
been hit with a £300 bill month before for doing just that!).
Although the T&C's online say you shouldn't do this ("fair use
policy"), it seems they basically can't spot you and so long as you
stay below 1Gb per month they're unlikely to stop you. Even if they
do spot you the worst they will do is withdraw the offer - you won't
be charged.

As such I've been using my mobile as a modem all month in the evenings
and weekends - nervous about my next bill I've called Orange several
times to get an estimate of my "unbilled charges" - always coming back
with nearly nothing - bills due in 2 days but seems to have worked
fine


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  #7 (permalink)  
Old 06-11-2007, 11:10 PM
Cheeky
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Default Re: What is "Orange World"?

On Fri, 8 Jun 2007 12:56:45 +0100, "David Wright"
<morenewsgroupspam@googlemail.com> wrote:

>I was told when I took out my new contract that I had two months of
>"unlimited evenings and weekends" data access - which I took to mean the
>internet in general (I used it, quite heavily, for general browsing and
>listening to online radio).


Yup. I got stung by that paticular scam as well.

>
>So, the internet abilities of my device will now go relatively underused,
>because I refuse to pay £1 for 1Mb.


Likewise. I wish I'd known about this con and I'd have more than
likely switched to T-Mob. Orange appear to be totally clueless on
mobile data, sadly.

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  #8 (permalink)  
Old 06-13-2007, 01:03 PM
Ronnie
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Posts: n/a
Default Re: What is "Orange World"?

On Mon, 11 Jun 2007 03:06:47 -0700, lee.dodds@lcp.uk.com wrote:

>As such I've been using my mobile as a modem all month in the evenings
>and weekends - nervous about my next bill I've called Orange several
>times to get an estimate of my "unbilled charges" - always coming back
>with nearly nothing - bills due in 2 days but seems to have worked
>fine

Lee, would you like to post back with news, when you get it, of how
your bill turned out - whether the wider web use was charged extra or
not?



______________
regards,
Ron

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  #9 (permalink)  
Old 06-14-2007, 09:33 AM
lee.dodds@lcp.uk.com
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Posts: n/a
Default Re: What is "Orange World"?

Bill published yesterday - over 500MB of data used, 4MB "out-of-
bundle" - so data charges totaled about £12.

Good value I reckon - though as fo-rwarned above I have been "rolled"
onto the £5 a month subscription without consultation but can't say I
mind. This way is cheaper and more flexible than broadband and as
long as you don't want to download stuff it's a winner.

Lee


On Jun 13, 1:03 pm, m...@privacy.net (Ronnie) wrote:
> On Mon, 11 Jun 2007 03:06:47 -0700, lee.do...@lcp.uk.com wrote:
> >As such I've been using my mobile as a modem all month in the evenings
> >and weekends - nervous about my next bill I've called Orange several
> >times to get an estimate of my "unbilled charges" - always coming back
> >with nearly nothing - bills due in 2 days but seems to have worked
> >fine

>
> Lee, would you like to post back with news, when you get it, of how
> your bill turned out - whether the wider web use was charged extra or
> not?
>
> ______________
> regards,
> Ron




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  #10 (permalink)  
Old 06-14-2007, 10:03 AM
Ronnie
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Posts: n/a
Default Re: What is "Orange World"?

On Thu, 14 Jun 2007 01:33:36 -0700, lee.dodds@lcp.uk.com wrote:

>Bill published yesterday - over 500MB of data used, 4MB "out-of-
>bundle" - so data charges totaled about =A312.
>

Useful post, Lee.

Are you on the tariff that limits 'out of bundle' charges to no more
than GBP 1.50 a day? Or, in other words, are there any 'out of
bundle' charges on your bill for more than GBP 1.50 on any day?

>Good value I reckon - though as fo-rwarned above I have been "rolled"
>onto the =A35 a month subscription without consultation but can't say I
>mind. This way is cheaper and more flexible than broadband and as
>long as you don't want to download stuff it's a winner.
>

And this worked for general internet - POP/SMTP email, web,
uk.telecom.mobile (of course!) etc?

When you say downloading, how did you find this restricted? Could you
have downloaded an antivurus update file, for example? Or a PDF
document from a website?

Lastly (for now Did you get 3G service, or only GPRS?

______________
regards,
Ron

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  #11 (permalink)  
Old 06-18-2007, 01:39 PM
lee.dodds@lcp.uk.com
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Posts: n/a
Default Re: What is "Orange World"?


> Are you on the tariff that limits 'out of bundle' charges to no more
> than GBP 1.50 a day? Or, in other words, are there any 'out of
> bundle' charges on your bill for more than GBP 1.50 on any day?


No - just on the Unlimited bundle - as far as I know you can't have
more than one bundle for each service (even where they are non-
overlapping as in this case)

> And this worked for general internet - POP/SMTP email, web,
> uk.telecom.mobile (of course!) etc?


Yep, worked just the same as broadband/wireless (though a bit slower)

> When you say downloading, how did you find this restricted? Could you
> have downloaded an antivurus update file, for example? Or a PDF
> document from a website?


PDF is definitely downloadable - my Orange bill for example. Other
updates seem to down load fine too - though I guess I can't tell if
there's ones I'm not getting due to my connection.

>Lastly (for now Did you get 3G service, or only GPRS?


Not really sure on the differance between these sorry


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