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  #31 (permalink)  
Old 08-01-2013, 04:17 PM
Chris Davies
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Posts: n/a
Default Re: When is a phone company not a phone company?

Daniel James <daniel@me.invalid> wrote:
> Are ANY of the mobile phone companies better than third rate?


I've had excellent service from Talkmobile (Vodafone MVNO) over the last
three years. This doesn't always consist of being able to solve my issues,
but at least I've had understandable, accurate, and consistent answers[*].

Chris
[*] With the exception of contract upgrade offers, which vary depending
on whether you call them or they call you, and how upset you get.

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  #32 (permalink)  
Old 08-01-2013, 08:31 PM
Old Codger
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Posts: n/a
Default Re: When is a phone not a phone?

On 17/07/2013 23:46, Daniel James wrote:
>
> Can anyone suggest a network on which using the Note 10.1 for both
> voice and data would NOT be a problem?


Don't know but GiffGaff might be a possibility. They do have a number
of Goody Bags (Plans) that allow tethering so it is probable that you
could use that with your Note. Those plans all have fixed limits with
2P/MB after that.

You could always "ask the community"
(http://community.giffgaff.com/t5/Hel...stuck/bd-p/QA1)
although their recommendation is the 12 Goody Bag (unlimited data) but
it does not allow tethering so I do wonder if it would accept the Note.

Should you decide to try I think I gat some benefit if you use the
following link to order your sim:
giffgaff.com_orders_affiliate_old_codger.htm


--
Old Codger
e-mail use reply to field

What matters in politics is not what happens, but what you can make
people believe has happened. [Janet Daley 27/8/2003]

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  #33 (permalink)  
Old 08-03-2013, 01:21 AM
Graham.
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Posts: n/a
Default Re: When is a phone not a phone?

On Thu, 01 Aug 2013 21:31:29 +0100, Old Codger <me9@privacy.net>
wrote:

>On 17/07/2013 23:46, Daniel James wrote:
>>
>> Can anyone suggest a network on which using the Note 10.1 for both
>> voice and data would NOT be a problem?

>
>Don't know but GiffGaff might be a possibility. They do have a number
>of Goody Bags (Plans) that allow tethering so it is probable that you
>could use that with your Note. Those plans all have fixed limits with
>2P/MB after that.
>
>You could always "ask the community"
>(http://community.giffgaff.com/t5/Hel...stuck/bd-p/QA1)
>although their recommendation is the 12 Goody Bag (unlimited data) but
>it does not allow tethering so I do wonder if it would accept the Note.
>
>Should you decide to try I think I gat some benefit if you use the
>following link to order your sim:
>giffgaff.com_orders_affiliate_old_codger.htm


But only if he replaces the first three underscores with forward
slashes.



--
Graham.

%Profound_observation%

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  #34 (permalink)  
Old 08-06-2013, 03:47 PM
Daniel James
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Posts: n/a
Default Re: When is a phone not a phone?

In article <51fac5a4$0$1165$5b6aafb4@news.zen.co.uk>, Old Codger wrote:
>> Can anyone suggest a network on which using the Note 10.1 for both
>> voice and data would NOT be a problem?

>
> Don't know but GiffGaff might be a possibility. They do have a number
> of Goody Bags (Plans) that allow tethering so it is probable that you
> could use that with your Note. Those plans all have fixed limits with
> 2P/MB after that.


I looked at GiffGaff ... it's not absolutely clear from their website
whether voice calls are allowed at all if you just top up and buy a
*data* gigabag.

A good thing about GiffGaff is that you can chop and change between
'bags' us your needs change, which other networks don't seem to allow.

As my expected usage is going to be light (I'll use WiFi most of the
time) the cheapo "hokey-cokey" goodybag might suit me; the included 20MB
is nothing, but 2p/MB after that is cheaper than most things I've looked
at so long my usage remains light.

It's interesting that data is charged at 2p/MB beyond the included amount
in the 'bag' for the period of the 'bag', but outside that period you get
20MB for 20p every day beyond which it becomes a swingeing 20p/MB. They
certainly want you to buy a 'bag'!

> ... recommendation is the 12 Goody Bag (unlimited data) but
> it does not allow tethering so I do wonder if it would accept the
> Note.


Interesting point ... but there's no way I would need unlimited data (and
I wouldn't want to pay 12 a month anyway) so the question shouldn't
arise.

I can sort-of understand why the 'bags' with unlimited data don't support
tethering ... except that the modern fad for watching TV on one's phone
at the beach/in the park mean that it's easy to use more bandwidth on an
untethered handset than most laptop users do!

Sorry, I'm rambling ...

> Should you decide to try I think I gat some benefit if you use the
> following link to order your sim:
> giffgaff.com_orders_affiliate_old_codger.htm


If I go that route I shall. Thanks. (with appropriate substitution of
forward slashes, as noted by Graham (thanks)).

--
Cheers,
Daniel.



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  #35 (permalink)  
Old 08-06-2013, 04:21 PM
Old Codger
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Posts: n/a
Default Re: When is a phone not a phone?

On 06/08/2013 16:47, Daniel James wrote:
> In article <51fac5a4$0$1165$5b6aafb4@news.zen.co.uk>, Old Codger wrote:
>>> Can anyone suggest a network on which using the Note 10.1 for both
>>> voice and data would NOT be a problem?

>>
>> Don't know but GiffGaff might be a possibility. They do have a number
>> of Goody Bags (Plans) that allow tethering so it is probable that you
>> could use that with your Note. Those plans all have fixed limits with
>> 2P/MB after that.

>
> I looked at GiffGaff ... it's not absolutely clear from their website
> whether voice calls are allowed at all if you just top up and buy a
> *data* gigabag.


Voice calls would be at the P & G rate.

> A good thing about GiffGaff is that you can chop and change between
> 'bags' us your needs change, which other networks don't seem to allow.


Indeed! I usually stick with P & G as I rarely make a call or text. I
have had a couple of packages when I have been away from home without a
certainty of a wi-fi connection.

Using the sat-nav facility I can get over 3 hours of navigation for 20P
so much cheaper than paying TomTom to keep their maps up to date.

> As my expected usage is going to be light (I'll use WiFi most of the
> time) the cheapo "hokey-cokey" goodybag might suit me; the included 20MB
> is nothing, but 2p/MB after that is cheaper than most things I've looked
> at so long my usage remains light.
>
> It's interesting that data is charged at 2p/MB beyond the included amount
> in the 'bag' for the period of the 'bag', but outside that period you get
> 20MB for 20p every day beyond which it becomes a swingeing 20p/MB. They
> certainly want you to buy a 'bag'!
>
>> ... recommendation is the 12 Goody Bag (unlimited data) but
>> it does not allow tethering so I do wonder if it would accept the
>> Note.

>
> Interesting point ... but there's no way I would need unlimited data (and
> I wouldn't want to pay 12 a month anyway) so the question shouldn't
> arise.
>
> I can sort-of understand why the 'bags' with unlimited data don't support
> tethering ... except that the modern fad for watching TV on one's phone
> at the beach/in the park mean that it's easy to use more bandwidth on an
> untethered handset than most laptop users do!
>
> Sorry, I'm rambling ...
>
>> Should you decide to try I think I gat some benefit if you use the
>> following link to order your sim:
>> giffgaff.com_orders_affiliate_old_codger.htm

>
> If I go that route I shall. Thanks. (with appropriate substitution of
> forward slashes, as noted by Graham (thanks)).


Sorry about that, I really should check when I copy and paste.


--
Old Codger
e-mail use reply to field

What matters in politics is not what happens, but what you can make
people believe has happened. [Janet Daley 27/8/2003]

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  #36 (permalink)  
Old 08-07-2013, 03:37 PM
Daniel James
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Posts: n/a
Default Giffgaff reliability? (Was: When is a phone not a phone?)

In article <51fac5a4$0$1165$5b6aafb4@news.zen.co.uk>, Old Codger wrote:
> ... GiffGaff might be a possibility.


I've been reading more about giffgaff ... and seeing a surprising
amount of dissatisfaction among what may be a fairly small number of
users -- debits being taken but top-ups not applied, lack of service,
etc..

Now these could just be people who don't understand how giffgaff works
and aren't doing it right (it's hardly dead simple) ... but then I see
articles like:

http://www.theregister.co.uk/2012/11/12/giffgaff_poll/

and I wonder ...

What's the service really like? Have you had any difficulties?

Cheers,
Daniel.




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  #37 (permalink)  
Old 08-07-2013, 07:25 PM
Gyp
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Posts: n/a
Default Re: Giffgaff reliability? (Was: When is a phone not a phone?)

On 07/08/2013 17:09, Bob Henson wrote:

>> What's the service really like? Have you had any difficulties?
>>

>
> No difficulties at all. Although I have heard of a couple, I've had none
> personally, and it's run like clockwork since I joined a year ago. The few
> problems there have been have been local and down to O2, not giffgaff.
> Upgraded software seems to have taken care of the rest of the hiccoughs. In
> view of the excellent pricing, and the fact that are no contracts (but you
> can have an automatically continuous service using the goodybags etc.) I
> don't think you can top them - obviously, or I wouldn't still be with them.
> Obviously, you need to be in a transmitter area that's good for O2.


Ditto.

There's 4 of us in the family, all on GG so all family calls are free.
One heavy user with data (me 12 goodybag) one lightish user with data
(the boy 10 goodybag) and two low users (payg) and a phone in the house
so everyone can always call home for free (payg)

Whilst there have been a couple of small outages in the last couple of
years, having the family on GG has saved me several hundred pounds in
that time so I'm happy. Everyone has an Orange OVP-Virgin phone in the
boot of their car with a car charger just in case but no one's had to
user them

If I used it for business I'd perhaps look elsewhere, but so far the
coverage is significantly better than the Voda and 3 services I've used
before so I'm not complaining (I'd rather have a system that works 99%
of the time and has coverage than one that works 100% of the time but
doesn't have the coverage)


--
Gyp

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  #38 (permalink)  
Old 08-07-2013, 08:56 PM
Old Codger
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Posts: n/a
Default Re: Giffgaff reliability? (Was: When is a phone not a phone?)

On 07/08/2013 17:09, Bob Henson wrote:
> Daniel James wrote:
>
>> In article <51fac5a4$0$1165$5b6aafb4@news.zen.co.uk>, Old Codger wrote:
>>> ... GiffGaff might be a possibility.

>>
>> I've been reading more about giffgaff ... and seeing a surprising
>> amount of dissatisfaction among what may be a fairly small number of
>> users -- debits being taken but top-ups not applied, lack of service,
>> etc..
>>
>> Now these could just be people who don't understand how giffgaff works
>> and aren't doing it right (it's hardly dead simple) ... but then I see
>> articles like:
>>
>> http://www.theregister.co.uk/2012/11/12/giffgaff_poll/
>>
>> and I wonder ...
>>
>> What's the service really like? Have you had any difficulties?
>>

>
> No difficulties at all. Although I have heard of a couple, I've had none
> personally, and it's run like clockwork since I joined a year ago. The few
> problems there have been have been local and down to O2, not giffgaff.
> Upgraded software seems to have taken care of the rest of the hiccoughs. In
> view of the excellent pricing, and the fact that are no contracts (but you
> can have an automatically continuous service using the goodybags etc.) I
> don't think you can top them - obviously, or I wouldn't still be with them.
> Obviously, you need to be in a transmitter area that's good for O2.


<AOL>


--
Old Codger
e-mail use reply to field

What matters in politics is not what happens, but what you can make
people believe has happened. [Janet Daley 27/8/2003]

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  #39 (permalink)  
Old 08-07-2013, 09:06 PM
Bill Taylor
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Posts: n/a
Default Re: Giffgaff reliability? (Was: When is a phone not a phone?)

On Wed, 07 Aug 2013 16:37:21 +0100, Daniel James <daniel@me.invalid>
wrote:

>In article <51fac5a4$0$1165$5b6aafb4@news.zen.co.uk>, Old Codger wrote:
>> ... GiffGaff might be a possibility.

>
>I've been reading more about giffgaff ... and seeing a surprising
>amount of dissatisfaction among what may be a fairly small number of
>users -- debits being taken but top-ups not applied, lack of service,
>etc..
>
>Now these could just be people who don't understand how giffgaff works
>and aren't doing it right (it's hardly dead simple) ... but then I see
>articles like:
>
>http://www.theregister.co.uk/2012/11/12/giffgaff_poll/
>
>and I wonder ...
>
>What's the service really like? Have you had any difficulties?
>
>Cheers,
> Daniel.
>
>


I've been using them for about 3 years and haven't had any billing
problems. There was a major network issue a year or so ago that broke
the system for about a day, which would have been pretty inconvenient
if you were relying on them, but I can't imagine anyone who needed
some semblance of reliability using them.

The worst thing I find is that the data is slow at the best of times
and if you go into a busy area it tends to stop completely. (I can't
understand the attraction of a data goodybag with the poor performance
of their data system.)

Of course, I doubt that the other networks are any better. 3 have had
a localised data outage near here for over 4 weeks, and it took 2
long, expensive, phone calls to persuade them that they had an issue!

Giff-gaff have been very open about their problems, which probably
makes them seem worse than the other networks, who are generally
reluctant to admit to any faults.

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  #40 (permalink)  
Old 08-07-2013, 11:13 PM
Daniel James
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Posts: n/a
Default Re: Giffgaff reliability? (Was: When is a phone not a phone?)

In article <u3d5099dj33vhpopsk7u3g9m14ps4bdfl9@4ax.com>, Bill Taylor
wrote:
> Giff-gaff have been very open about their problems, which probably
> makes them seem worse than the other networks, who are generally
> reluctant to admit to any faults.


Hmm ... yes. I can see that that could be a factor.

Thanks (to you and others) for comments.

Cheers,
Daniel.



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  #41 (permalink)  
Old 08-08-2013, 02:27 AM
Steve Terry
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Default Re: Giffgaff reliability? (Was: When is a phone not a phone?)

Daniel James wrote:
> In article <51fac5a4$0$1165$5b6aafb4@news.zen.co.uk>, Old Codger
> wrote:
>> ... GiffGaff might be a possibility.

>
> I've been reading more about giffgaff ... and seeing a surprising
> amount of dissatisfaction among what may be a fairly small number of
> users -- debits being taken but top-ups not applied, lack of service,
> etc..
>
> Now these could just be people who don't understand how giffgaff works
> and aren't doing it right (it's hardly dead simple) ... but then I see
> articles like:
>
> http://www.theregister.co.uk/2012/11/12/giffgaff_poll/
>
> and I wonder ...
> What's the service really like? Have you had any difficulties?
> Cheers,
> Daniel.
>

Only technical difficulty I've had with GiffGaffs website was that it used
to be somewhat browser sensitive, sometimes when using IE9 parts of
their site had problems and sometimes Chrome would have problems.
Firefox seemed the most compatible.
So be prepared to try different browsers when a web function like
online top ups fail to complete

Mind you compared to Oranges and O2s websites they are bliss

Steve Terry
--
Get a free GiffGaff PAYG Sim and 5 bonus after activation at:
http://giffgaff.com/orders/affiliate/gfourwwk





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  #42 (permalink)  
Old 08-08-2013, 11:14 AM
The Orrery
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Posts: n/a
Default Re: When is a phone not a phone?

On 08/08/2013 08:36, Bob Henson wrote:
> Steve Terry wrote:
>
>> Daniel James wrote:
>> Mind you compared to Oranges and O2s websites they are bliss
>>

>
> There's a clear winner in that competition though - Vodafone's site is the
> slowest that I've ever been on.


No chance.

Orange is, I think, the worst performing website I've ever used - it
went right down the pan since France Telecom took over. It had an outage
of several months for business users (at least some business logons,
including mine), with no acknowledgement of an issue for weeks, then a
grudging admission that they were looking at it. Even now, the site is
dreadfully slow - I need to download detailed charges on company
handsets every month and my general routine is to click on the next
sheet, minimise the browser and get on with something else in the meantime.

Add to that a phone system where several routes through the 'Press 1 to
be kept waiting' menu actually drops the call (every time, if I keep
trying the same one). The only reliable way in I've found is to click
the "I'm thinking of leaving Orange" option.

regards, Ian


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  #43 (permalink)  
Old 08-08-2013, 02:52 PM
Daniel James
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Posts: n/a
Default Re: Giffgaff reliability? (Was: When is a phone not a phone?)

In article <ktuvml$2as$1@dont-email.me>, Steve Terry wrote:
> Only technical difficulty I've had with GiffGaffs website was ...


I wasn't asking about the website, I was asking about the (virtual)
network itself. Both in terms of reliability of service (compared with
the O2 network that it all runs on) and in terms of billing, top-ups,
etc. all working as they should.

There are quite a lot of adverse comments about giffgaff to be seen ...
but is that because it's easier to see comments about giffgaff or
because more of them are adverse?

There's a lot to like ...

Cheers,
Daniel.





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  #44 (permalink)  
Old 08-13-2013, 09:27 AM
Mark
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Posts: n/a
Default Re: Giffgaff reliability? (Was: When is a phone not a phone?)

On Thu, 8 Aug 2013 03:27:33 +0100, "Steve Terry" <gfourwwk@tesco.net>
wrote:

>Daniel James wrote:
>> In article <51fac5a4$0$1165$5b6aafb4@news.zen.co.uk>, Old Codger
>> wrote:
>>> ... GiffGaff might be a possibility.

>>
>> I've been reading more about giffgaff ... and seeing a surprising
>> amount of dissatisfaction among what may be a fairly small number of
>> users -- debits being taken but top-ups not applied, lack of service,
>> etc..
>>
>> Now these could just be people who don't understand how giffgaff works
>> and aren't doing it right (it's hardly dead simple) ... but then I see
>> articles like:
>>
>> http://www.theregister.co.uk/2012/11/12/giffgaff_poll/
>>
>> and I wonder ...
>> What's the service really like? Have you had any difficulties?
>> Cheers,
>> Daniel.
>>

>Only technical difficulty I've had with GiffGaffs website was that it used
>to be somewhat browser sensitive, sometimes when using IE9 parts of
>their site had problems and sometimes Chrome would have problems.
>Firefox seemed the most compatible.
>So be prepared to try different browsers when a web function like
>online top ups fail to complete


I've not managed to use any card with any browser to top up with GG.
However I usually have the same issues with sites that use VwV/3DS.

>Mind you compared to Oranges and O2s websites they are bliss


+1

GG support is utterly useless too. However I am still using GG ;-)
--
(\__/) M.
(='.'=) If a man stands in a forest and no woman is around
(")_(") is he still wrong?


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  #45 (permalink)  
Old 08-13-2013, 08:17 PM
Daniel James
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Posts: n/a
Default Re: When is a phone not a phone?

In article <51fac5a4$0$1165$5b6aafb4@news.zen.co.uk>, Old Codger wrote:
> Should you decide to try I think I gat some benefit if you use the
> following link to order your sim:
> giffgaff.com_orders_affiliate_old_codger.htm


OK, I'm going to give giffgaff a try, and I've ordered a SIM using your
affiliate link.

I'll try it as a straight PAYG deal until I see how much data and
calls/texts I actually use, but I suspect I'll be best off with the 5
gigabag and using PAYG if I need to use voice or text.

We shall see. Thanks for the suggestion.

Cheers,
Daniel.



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