Why do Mobile users switch their service providers-A study

Dear Members...

I am MSc student and my dissertation topic is..
"The factors behind decision of British mobile phone users to change
their service providers"

I need your help in this regard. Can you help me in analysis by
filliing out the questionnaire?
It will not take more than 3 minutes. Your help will be highly
appreciated , as i really need results soon to can analyse the data.

I will publish results in this Forum as well.
The link to my questionnaire is following..

http://www.my3q.com/home2/115/rillahe/31913.phtml


Kind Regards.

RAZA ILLAHE

Student of MSc- Marketing
University of Salford.

"Raza" <rillahe@gmail.com> wrote in message
news:1160950060.551861.316150@m7g2000cwm.googlegro ups.com...
> I am MSc student and my dissertation topic is..
> "The factors behind decision of British mobile phone users to change
> their service providers"

Perhaps you should learn English prior to doing a dissertation.
Alternatively, you could always use a spellchecker on your survey if your
spelling is not up to scratch.

JP



--
Posted via a free Usenet account from http://www.teranews.com

"Jeremy Porteous" <REMOVEjeremyporteousTHIS@yahoo.co.uk> wrote in message
news:453324ea$0$19673$88260bb3@free.teranews.com.. .
> "Raza" <rillahe@gmail.com> wrote in message
> news:1160950060.551861.316150@m7g2000cwm.googlegro ups.com...
>> I am MSc student and my dissertation topic is..
>> "The factors behind decision of British mobile phone users to change
>> their service providers"
>
> Perhaps you should learn English prior to doing a dissertation.
> Alternatively, you could always use a spellchecker on your survey if your
> spelling is not up to scratch.
>

Yes, interesting that a basic understanding of English, spelling and grammar
are not a prerequisite for a Masters Degree?

rillahe@gmail.com declared for all the world to hear...
> Dear Members...
>
> I am MSc student and my dissertation topic is..
> "The factors behind decision of British mobile phone users to change
> their service providers"

Price, I imagine.

There you go, dissertation finished.
--
Regards
Jon

In article <45334356$0$1390$da0feed9@news.zen.co.uk>, Road_Hog®
<sales@2U.co.uk> wrote:

> "Jeremy Porteous" <REMOVEjeremyporteousTHIS@yahoo.co.uk> wrote in message
> news:453324ea$0$19673$88260bb3@free.teranews.com.. .
> > "Raza" <rillahe@gmail.com> wrote in message
> > news:1160950060.551861.316150@m7g2000cwm.googlegro ups.com...
> >> I am MSc student and my dissertation topic is..
> >> "The factors behind decision of British mobile phone users to change
> >> their service providers"
> >
> > Perhaps you should learn English prior to doing a dissertation.
> > Alternatively, you could always use a spellchecker on your survey if your
> > spelling is not up to scratch.
> >
>
> Yes, interesting that a basic understanding of English, spelling and grammar
> are not a prerequisite for a Masters Degree?
>
>

.... "*is* not a prerequisite" ... surely?

--
Robert S. Jones, I.T. Security Consultant | Vox +44 20 7882 5326
Computing Services, Mile End Campus | Fax +44 20 8980 2001
Queen Mary, University of London, U.K. | GSM +44 79 56 383659

sales@2U.co.uk declared for all the world to hear...
> Yes, interesting that a basic understanding of English, spelling and grammar
> are not a prerequisite for a Masters Degree?

I interviewed a university graduate recently for a job and the
handwritten CV that was given to me was that badly written that I could
not read most of it. There were frequently capital letters and lower
case letters mixed in the same word. Shocking.
--
Regards
Jon

R.S.Jones@qmul.ac.uk declared for all the world to hear...
> > Yes, interesting that a basic understanding of English, spelling and grammar
> > are not a prerequisite for a Masters Degree?

> ... "*is* not a prerequisite" ... surely?

"are not prerequisites"? Plural of prerequisite is surely prerequisites?

here we go...
--
Regards
Jon

In article <MPG.1f9d5abbfded293098a434@text.usenet.plus.net >, Jon
<spam@jonparker.plus.com> wrote:

> R.S.Jones@qmul.ac.uk declared for all the world to hear...
> > > Yes, interesting that a basic understanding of English, spelling and
> > > grammar
> > > are not a prerequisite for a Masters Degree?
>
> > ... "*is* not a prerequisite" ... surely?
>
> "are not prerequisites"? Plural of prerequisite is surely prerequisites?
>
> here we go...

"... a basic understanding .... is not a prerequisite ..."

"A basic understanding" is a singular noun. The list "of English,
spelling and grammar" qualifies it, but does not alter the fact that it
is singular. A bucket "of water, oil and mud" is still just one bucket.

How far off topic can we go? :-))

--
Robert S. Jones, I.T. Security Consultant | Vox +44 20 7882 5326
Computing Services, Mile End Campus | Fax +44 20 8980 2001
Queen Mary, University of London, U.K. | GSM +44 79 56 383659

"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG.1f9d578fe57d78ec98a433@text.usenet.plus.n et...
> sales@2U.co.uk declared for all the world to hear...
>> Yes, interesting that a basic understanding of English, spelling and
>> grammar
>> are not a prerequisite for a Masters Degree?
>
> I interviewed a university graduate recently for a job and the
> handwritten CV that was given to me was that badly written that I could
> not read most of it. There were frequently capital letters and lower
> case letters mixed in the same word. Shocking.

I wonder if he was related to Dexter? ;-)

--
<<< Unlock Your Phone's Potential >>>
<<< www.uselessinfo.org.uk >>>
<<< www.thephonelocker.co.uk >>>
<<< www.gsm-solutions.co.uk >>>

"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG.1f9d5734cd69148498a432@text.usenet.plus.n et...
> rillahe@gmail.com declared for all the world to hear...
>> Dear Members...
>>
>> I am MSc student and my dissertation topic is..
>> "The factors behind decision of British mobile phone users to change
>> their service providers"
>
> Price, I imagine.
>
> There you go, dissertation finished.

Needs another 15000 words of packing before its finished ;o)

"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG.1f9d5734cd69148498a432@text.usenet.plus.n et...
> rillahe@gmail.com declared for all the world to hear...
>> Dear Members...
>>
>> I am MSc student and my dissertation topic is..
>> "The factors behind decision of British mobile phone users to change
>> their service providers"
>
> Price, I imagine.
>
> There you go, dissertation finished.
> --
> Regards
> Jon

If price was the only issue then wouldn't "3" be the market leaders?

a@b.c declared for all the world to hear...
> If price was the only issue then wouldn't "3" be the market leaders?

For a short time maybe, but lots of people who went to 3 because they
were cheapest are now leaving.

However, the primary motivation for people to switch networks has to be
price, surely?
--
Regards
Jon

"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG.1f9d86d12970bdde98a439@text.usenet.plus.n et...
> However, the primary motivation for people to switch networks has to be
> price, surely?
> --

Dissatisfaction of service? Which covers a multitude of sins.

"Road_Hog®" <sales@2U.co.uk> wrote in message
news:453378b0$0$1391$da0feed9@news.zen.co.uk...
>
> "Jon" <spam@jonparker.plus.com> wrote in message
> news:MPG.1f9d86d12970bdde98a439@text.usenet.plus.n et...
>> However, the primary motivation for people to switch networks has to be
>> price, surely?
>> --
>
> Dissatisfaction of service? Which covers a multitude of sins.
>
>
I would say coverage, in the areas where you want to use a mobile, is of
more importance than price.

What use is a cheap product if you cannot use it? If coverage is available
by more than one network then price comes into the equation.

"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG.1f9d578fe57d78ec98a433@text.usenet.plus.n et
> sales@2U.co.uk declared for all the world to hear...
> > Yes, interesting that a basic understanding of English,
> > spelling and grammar are not a prerequisite for a
> > Masters Degree?
>
> I interviewed a university graduate recently for a job
> and the handwritten CV that was given to me was that
> badly written that I could not read most of it. There
> were frequently capital letters and lower case letters
> mixed in the same word. Shocking.

But would the applicant have actually been able to do the job..?

I have never understood why, for example, people insist on men (not women,
sex discrimination at its worst IMHO) wearing ties for some jobs, and
particularly at interviews. Personally I *hate* ties, they do nothing for
appearance and make me feel physically uncomfortable. For me to do my job
efficiently I need to be comfortable, which I am not while wearing a tie.
(Fortunately, I don't have to wear one in my present job..!)

What I'm trying to get across in a somewhat long-winded way, is that the
ability to actually *do* the job is more important (to me, anyway) than
physical appearance, particularly in jobs where you're not dealing
directly with the public.

Did he get the job, BTW..? If not, what was the reason..?

Ivor

"Richard Colton" <webmaster@NOJUNKuselessinfo.org.uk> wrote
in message
news:LOJYg.36212$r61.11317@text.news.blueyonder.co .uk
> "Jon" <spam@jonparker.plus.com> wrote in message
> news:MPG.1f9d578fe57d78ec98a433@text.usenet.plus.n et...
> > sales@2U.co.uk declared for all the world to hear...
> > > Yes, interesting that a basic understanding of
> > > English, spelling and grammar
> > > are not a prerequisite for a Masters Degree?
> >
> > I interviewed a university graduate recently for a job
> > and the handwritten CV that was given to me was that
> > badly written that I could not read most of it. There
> > were frequently capital letters and lower case letters
> > mixed in the same word. Shocking.
>
> I wonder if he was related to Dexter? ;-)

Perhaps it *was* Dexter..!

Ivor

ivor@despammed.invalid declared for all the world to hear...
> But would the applicant have actually been able to do the job..?

Since a big part of it involves writing out contracts (copies of which
the customer retains) I consider the ability to write to be quite
important.

> Did he get the job, BTW..? If not, what was the reason..?

No she didn't, because I could not read her writing primarily.
--
Regards
Jon

"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG.1f9dbe76c79107b398a43c@text.usenet.plus.n et
> ivor@despammed.invalid declared for all the world to
> hear...
> > But would the applicant have actually been able to do
> > the job..?
>
> Since a big part of it involves writing out contracts
> (copies of which the customer retains) I consider the
> ability to write to be quite important.

Well that's fair enough.

> > Did he get the job, BTW..? If not, what was the
> > reason..?
>
> No she didn't, because I could not read her writing
> primarily.

As long as it was that and that alone, but as I said, too many people
discriminate on other totally unrelated grounds.

Ivor

"Raza" <rillahe@gmail.com> wrote in message
news:1160950060.551861.316150@m7g2000cwm.googlegro ups.com...
> Dear Members...
>
> I am MSc student and my dissertation topic is..
> "The factors behind decision of British mobile phone users to change
> their service providers"
>

Are you in the same class as the person asking about kettles? Do some work
yourself. If you can't work out why people change contracts then there is
not much hope for you - but your level of intelligence made me guess you
were a student type.

Jim wrote:
> >
>
> Are you in the same class as the person asking about kettles? Do some work
> yourself. If you can't work out why people change contracts then there is
> not much hope for you - but your level of intelligence made me guess you
> were a student type.

.................................................. ......

Hi again..
Thanks a lot for your 'much needed' response to my survey.
I appreciate your suggestions for improving my grammar and language
skills.I'll be careful in future.
Somone has commented above ,how i managed to get admission in master
degree with such a bad english language. I would like to say that
either entry standards of universities have dropped sharply or they
might have started considering other skills of students like past
experiences , projects , motivation ,grades and referee's
recommendations.

The topic of dissertation on which i wanted to work was "Practice of
customer retention in British mobile companies" . Since i was an
international student ,having limited contacts here , i found it very
hard to get interview appointments with marketing managers of mobile
companies. So i dropped that idea and opted to do research from
consumer side , making mobile phone users part of the interviews and
survey.

As we know ,dissertation is just an academic requirement and it is a
test of theoretical understanding and crtical analysis skills of a
student.It is neither a marketing research nor it has some practical
implications for mobile companies.

Thank you for helping me in carrying out the survey.
Kind Regards..

RAZA

"Jim" <jimjohnston244@freemail.co.uk> wrote in message
news:4533d467$1_2@mk-nntp-2.news.uk.tiscali.com...
>
> Are you in the same class as the person asking about kettles? Do some
> work yourself. If you can't work out why people change contracts then
> there is not much hope for you - but your level of intelligence made me
> guess you were a student type.

It doesn't matter if you *know* why people change contracts. Proper research
means that you find independant evidence of the face.