I bought a refurbished 7960 IP phone on Ebay.com which I recieved today.
Plugged it in
both on network and power, message about VLAN comes up: so far so good ...
Then it
stucks at Configuring IP ... runs for long time, no time out nothing, but in
the mean while I
cannot access the phone either ... does anyone have a tip to hard reset the
phone to
factory default of how I can find out which TFTP server it tries to find?
(as far as I can see in my DHCP server it has aquiered an ip adress) but
also the
webserver on the ipphone is not accessable.
"H@rro" <.devslashnull@nospam..signitory.info> wrote in message
news:436f8990$0$11073$e4fe514c@news.xs4all.nl...
> Hi all,
>
> I bought a refurbished 7960 IP phone on Ebay.com which I recieved today.
> Plugged it in
> both on network and power, message about VLAN comes up: so far so good ...
> Then it
> stucks at Configuring IP ... runs for long time, no time out nothing, but
in
> the mean while I
> cannot access the phone either ... does anyone have a tip to hard reset
the
> phone to
> factory default of how I can find out which TFTP server it tries to find?
> (as far as I can see in my DHCP server it has aquiered an ip adress) but
> also the
> webserver on the ipphone is not accessable.
cisco phones can run several different types of code - at least SIP, MGCP
and a Call Manager proprietary one called "skinny"
you need to know which type and the version
the good news is all the cisco docs are on their web site.
You need to get tcpdump running so you can see exactly what the phone
is waiting for. I had just this message today, it proved to be a
faulty patch cable.
Additionally, although I am not the comms expert at our site, I was not
aware that it had a web interface. Are you sure it should?
"TrippyZ" <trippyz@gmail.com> schreef in bericht
news:1131392011.002808.175370@o13g2000cwo.googlegr oups.com...
> Additionally, although I am not the comms expert at our site, I was not
> aware that it had a web interface. Are you sure it should?
On Mon, 07 Nov 2005 19:21:56 +0000, stephen wrote:
> "H@rro" <.devslashnull@nospam..signitory.info> wrote in message
> news:436f8990$0$11073$e4fe514c@news.xs4all.nl...
>> Hi all,
>>
>> I bought a refurbished 7960 IP phone on Ebay.com which I recieved today.
>> Plugged it in
>> both on network and power, message about VLAN comes up: so far so good ...
>> Then it
>> stucks at Configuring IP ... runs for long time, no time out nothing, but
> in
>> the mean while I
>> cannot access the phone either ... does anyone have a tip to hard reset
> the
>> phone to
>> factory default of how I can find out which TFTP server it tries to find?
>> (as far as I can see in my DHCP server it has aquiered an ip adress) but
>> also the
>> webserver on the ipphone is not accessable.
>
> cisco phones can run several different types of code - at least SIP, MGCP
> and a Call Manager proprietary one called "skinny"
>
> you need to know which type and the version
If you look at the right end of the black bar along the top of the phone
display it'll show SIP, a litle phone (MGCP) or blank (skinny).
Hopefully it'll say SIP.
The version can be found on the phone menu under Status-->Firmware
Versions
> Hi all,
>
> I bought a refurbished 7960 IP phone on Ebay.com which I recieved today.
> Plugged it in
> both on network and power, message about VLAN comes up: so far so good ...
> Then it
> stucks at Configuring IP ... runs for long time, no time out nothing, but in
> the mean while I
> cannot access the phone either ... does anyone have a tip to hard reset the
> phone to
> factory default of how I can find out which TFTP server it tries to find?
Look at the phone menu under 'Network'
> (as far as I can see in my DHCP server it has aquiered an ip adress) but
> also the
> webserver on the ipphone is not accessable.
It doesn't have a web interface, only telnet and then only if it's been
enabled.
"themgt" <themgt@morningstar.eu.org> schreef in bericht
news:pan.2005.11.07.20.52.58.475715@morningstar.eu .org...
> If you look at the right end of the black bar along the top of the phone
> display it'll show SIP, a litle phone (MGCP) or blank (skinny).
> Hopefully it'll say SIP.
> The version can be found on the phone menu under Status-->Firmware
> Versions
I connected the phone to another webrouter (not connected to internet) but
with a
DHCP server and now I still only get the startupscreen with a TFTP Error,
still
no access to the menu's of the phone ... No sign of any of the 3 possible
versions, how can I find that out? (the **# function as described in the
Cisco
documentation doesn't do anything either ...)
Is it maybe that this phone always needs a TFTP server to download the
config
files each time it starts up? If so ... how can I change that?
>
> "themgt" <themgt@morningstar.eu.org> schreef in bericht
> news:pan.2005.11.07.20.52.58.475715@morningstar.eu .org...
>
>> If you look at the right end of the black bar along the top of the phone
>> display it'll show SIP, a litle phone (MGCP) or blank (skinny).
>> Hopefully it'll say SIP.
>> The version can be found on the phone menu under Status-->Firmware
>> Versions
>
> I connected the phone to another webrouter (not connected to internet) but
> with a
> DHCP server and now I still only get the startupscreen with a TFTP Error,
> still
> no access to the menu's of the phone ... No sign of any of the 3 possible
> versions, how can I find that out? (the **# function as described in the
> Cisco
> documentation doesn't do anything either ...)
> Is it maybe that this phone always needs a TFTP server to download the
> config
> files each time it starts up? If so ... how can I change that?
OK, try switching it on with ethernet disconnected. On my 7940 I get an
ethernet disconnected message and then pressing the menu button works OK.
I have the SIP firmware though, I can't remember if this worked with
the SCCP firmware.
"themgt" <themgt@morningstar.eu.org> schreef in bericht
news:pan.2005.11.07.23.37.27.214066@morningstar.eu .org...
> OK, try switching it on with ethernet disconnected. On my 7940 I get an
> ethernet disconnected message and then pressing the menu button works OK.
> I have the SIP firmware though, I can't remember if this worked with
> the SCCP firmware.
thanks, it seems that my phone has no firmware at all, this concluded after
the phone
doesn't show anything else then only the startup screen ...
does anyone have a 'cheap' location for the sip firmware?
"H@rro" <.devslashnull@nospam..signitory.info> wrote in message
news:436ff414$0$11075$e4fe514c@news.xs4all.nl...
>
> "themgt" <themgt@morningstar.eu.org> schreef in bericht
> news:pan.2005.11.07.23.37.27.214066@morningstar.eu .org...
>
> > OK, try switching it on with ethernet disconnected. On my 7940 I get an
> > ethernet disconnected message and then pressing the menu button works
OK.
> > I have the SIP firmware though, I can't remember if this worked with
> > the SCCP firmware.
>
> thanks, it seems that my phone has no firmware at all, this concluded
after
> the phone
> doesn't show anything else then only the startup screen ...
>
> does anyone have a 'cheap' location for the sip firmware?
>
Try the person who sold you it, I assume it was sold as working wasnt it ?
7960 hanging on 'Configuring IP' 
Linear Mode
