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  #1 (permalink)  
Old 11-23-2006, 05:51 PM
Mick
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Posts: n/a
Default Almost at an end with VOIP

For a couple of months now, I have been using Sipgate as my telecom
provider with a mobile as backup.

I usewd to have an NTL phone line.

I have NTL 4Mb service on my broadband - the computer is often switched
off most of the day.

I use a Sipura 1001 ATA connected to a Belkin wireless router via a
Teryon modem.

I have tried all sorts of settings in the Sipura config to rid myself
of the problem - but my wife and family are demanding a return to NTL
phone line as the Sipgate service constantly drops fragments of
conversation - and as cheap as it is compared to alndline rentakl, it's
no damn good if you cannot hold a conversation.

I'm desperately holding out against the family as I love technology and
this SHOULD work!

Any last gasp ideas abouit what the problem might be? I have switched
codecs / enabled / disbaled QoS / done this and that re jitter levels
and all sorts.

Anybody else had this issue and managed to sort it?

Regards

Mick

--


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  #2 (permalink)  
Old 11-23-2006, 06:22 PM
Joe Harrison
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Posts: n/a
Default Re: Almost at an end with VOIP

Not much consolation but I have same setup with NTL 4Mbs (except ATA is an
SPA3000) and it all works pretty well except for reasonably frequent
inability to make immediate outgoing calls and have to redial a few times.
My wife doesn't like it as much as analog landline but can live with it and
she does agree it's insanely cost-effective.

1. Why not try it without the router in the chain? Plug the ATA directly
into the cable modem to see if it works better.

2. Scrounge up a borrow of a different ATA or try X-lite (the real one not
the Sipgate customised one) on a PC, see if it gets better/worse.

Only a guess but I would blame the router or ATA hardware rather than NTL
service, especially since it sounds like you seriously tried to eliminate
dodgy config.

Joe



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  #3 (permalink)  
Old 11-23-2006, 06:23 PM
ACDeag
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Posts: n/a
Default Re: Almost at an end with VOIP

Mick was thinking very hard :
> For a couple of months now, I have been using Sipgate as my telecom
> provider with a mobile as backup.
>
> I usewd to have an NTL phone line.
>
> I have NTL 4Mb service on my broadband - the computer is often switched
> off most of the day.
>
> I use a Sipura 1001 ATA connected to a Belkin wireless router via a
> Teryon modem.
>
> I have tried all sorts of settings in the Sipura config to rid myself
> of the problem - but my wife and family are demanding a return to NTL
> phone line as the Sipgate service constantly drops fragments of
> conversation - and as cheap as it is compared to alndline rentakl, it's
> no damn good if you cannot hold a conversation.
>
> I'm desperately holding out against the family as I love technology and
> this SHOULD work!
>
> Any last gasp ideas abouit what the problem might be? I have switched
> codecs / enabled / disbaled QoS / done this and that re jitter levels
> and all sorts.
>
> Anybody else had this issue and managed to sort it?
>
> Regards
>
> Mick


Why not make a one off outlay and buy an adapter from www.voip.co.uk,
and using their service. I have had no problems.

I suspect part of your problems may be because the adapter is plugged
into the router, it is better if the adapter sits between the modem and
router.



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  #4 (permalink)  
Old 11-23-2006, 06:56 PM
Brian A
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Posts: n/a
Default Re: Almost at an end with VOIP

On Thu, 23 Nov 2006 19:23:12 GMT, ACDeag <CAUPZITLZLVU@spammotel.com>
wrote:

>Mick was thinking very hard :
>> For a couple of months now, I have been using Sipgate as my telecom
>> provider with a mobile as backup.
>>
>> I usewd to have an NTL phone line.
>>
>> I have NTL 4Mb service on my broadband - the computer is often switched
>> off most of the day.
>>
>> I use a Sipura 1001 ATA connected to a Belkin wireless router via a
>> Teryon modem.
>>
>> I have tried all sorts of settings in the Sipura config to rid myself
>> of the problem - but my wife and family are demanding a return to NTL
>> phone line as the Sipgate service constantly drops fragments of
>> conversation - and as cheap as it is compared to alndline rentakl, it's
>> no damn good if you cannot hold a conversation.
>>
>> I'm desperately holding out against the family as I love technology and
>> this SHOULD work!
>>
>> Any last gasp ideas abouit what the problem might be? I have switched
>> codecs / enabled / disbaled QoS / done this and that re jitter levels
>> and all sorts.
>>
>> Anybody else had this issue and managed to sort it?
>>
>> Regards
>>
>> Mick

>
>Why not make a one off outlay and buy an adapter from www.voip.co.uk,
>and using their service. I have had no problems.
>
>I suspect part of your problems may be because the adapter is plugged
>into the router, it is better if the adapter sits between the modem and
>router.
>

There is nothing wrong with the SPA 1001.
There is nothing wrong with SIP voip.
It is likely that there is nothing wrong with your NTL connection.
However, you were unlucky in picking SIPGATE - you only need to Google
the groups to find the mass dissatifaction with Sipgate (sorry Ivor).
Sipgate was the first voip service I tried and I soon gave it up,
others have done the same.
As suggested why not try voip.co.uk. I never get any problems calling
out. I don't use them for incoming calls but I have no reason to
believe that there will be any problems.
I do appreciate the 'family' problem. One of my relations was
considering moving over to voip until 'she who must be obeyed' stepped
in.
Another good, reliable, company is voipfone - but not as good a deal
as voip.co.uk for UK calls.
Remove 'no_spam_' from email address.

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  #5 (permalink)  
Old 11-23-2006, 07:07 PM
Scope
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

Mick wrote:
> For a couple of months now, I have been using Sipgate as my telecom
> provider with a mobile as backup.
>
> I usewd to have an NTL phone line.
>
> I have NTL 4Mb service on my broadband - the computer is often switched
> off most of the day.
>
> I use a Sipura 1001 ATA connected to a Belkin wireless router via a
> Teryon modem.
>
> I have tried all sorts of settings in the Sipura config to rid myself
> of the problem - but my wife and family are demanding a return to NTL
> phone line as the Sipgate service constantly drops fragments of
> conversation - and as cheap as it is compared to alndline rentakl, it's
> no damn good if you cannot hold a conversation.
>
> I'm desperately holding out against the family as I love technology and
> this SHOULD work!
>
> Any last gasp ideas abouit what the problem might be? I have switched
> codecs / enabled / disbaled QoS / done this and that re jitter levels
> and all sorts.
>
> Anybody else had this issue and managed to sort it?
>
> Regards
>
> Mick
>


I too am on NTL 4mb using voip.co.uk for my incoming VoIP calls,
voipdiscount for outgoing.. I have cancelled the NTL line and must say
its working pretty well. I have a PAP2 connected to a D-Link router, so
similar setup to you. Why not sign up with one of the other free
providers and see if the problem is sipgate? Its unlikely, but you
never know.

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  #6 (permalink)  
Old 11-23-2006, 07:14 PM
Scope
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

Brian A wrote:
> As suggested why not try voip.co.uk. I never get any problems calling
> out. I don't use them for incoming calls but I have no reason to
> believe that there will be any problems.


Well, I only use them only for incoming, without any problems what so
ever.. I guess that confirms what you were saying. :)

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  #7 (permalink)  
Old 11-23-2006, 07:39 PM
Mick
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

ACDeag wrote:

> Mick was thinking very hard :
> > For a couple of months now, I have been using Sipgate as my telecom
> > provider with a mobile as backup.
> >
> > I usewd to have an NTL phone line.
> >
> > I have NTL 4Mb service on my broadband - the computer is often
> > switched off most of the day.
> >
> > I use a Sipura 1001 ATA connected to a Belkin wireless router via a
> > Teryon modem.
> >
> > I have tried all sorts of settings in the Sipura config to rid
> > myself of the problem - but my wife and family are demanding a
> > return to NTL phone line as the Sipgate service constantly drops
> > fragments of conversation - and as cheap as it is compared to
> > alndline rentakl, it's no damn good if you cannot hold a
> > conversation.
> >
> > I'm desperately holding out against the family as I love technology
> > and this SHOULD work!
> >
> > Any last gasp ideas abouit what the problem might be? I have
> > switched codecs / enabled / disbaled QoS / done this and that re
> > jitter levels and all sorts.
> >
> > Anybody else had this issue and managed to sort it?
> >
> > Regards
> >
> > Mick

>
> Why not make a one off outlay and buy an adapter from www.voip.co.uk,
> and using their service. I have had no problems.
>
> I suspect part of your problems may be because the adapter is plugged
> into the router, it is better if the adapter sits between the modem
> and router.


Folks

Thnaks for all the replies - I'm now very seriously considering a move
to voip.co.uk - but I'm also interested in how I might place my ATA
between the modem and router.
Just how would I do this? At present I have an ethernet cable from the
modem to the router - can't see how to 'break' into this.

Regards

Mick

--


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  #8 (permalink)  
Old 11-23-2006, 07:56 PM
Rune
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

Mick wrote:
> Thnaks for all the replies - I'm now very seriously considering a move
> to voip.co.uk - but I'm also interested in how I might place my ATA
> between the modem and router.
> Just how would I do this? At present I have an ethernet cable from the
> modem to the router - can't see how to 'break' into this.


Im not sure if you can connect the Sipura 1001 between the modem and the
router, as it does not have a router itself.. Perhaps if you connected a
switch to the modem and then connect the router and Sipura 1001 to
that.. Somebody please confirm this.

But before buying more hardware try voip.co.uk, it might not be anything
to do with the connection.

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  #9 (permalink)  
Old 11-23-2006, 08:25 PM
Phil Thompson
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Posts: n/a
Default Re: Almost at an end with VOIP

On Thu, 23 Nov 2006 20:39:26 GMT, "Mick" <jev@,jb.com> wrote:

>but I'm also interested in how I might place my ATA
>between the modem and router.
>Just how would I do this? At present I have an ethernet cable from the
>modem to the router - can't see how to 'break' into this.


ATAs designed to be so placed have a WAN ethernet socket (connects to
your cable modem) and a LAN ethernet socket (connects to your router.

So it plugs in between the modem and the router.

The BT Voyager 10V and other devices do this, the two ethernet ports
are the key.

On your general issue, cable broadband is a bit thin upstream - what
is your rated service speed and what does it speedtest at with the
speedtest.bbmax.co.uk or andslguide.org.uk testers.

Phil
--

Usenet spam eaten by a Hamster http://www.tglsoft.de/
No more cable clowns :-))
Please do not feed or re-quote the trolls.

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  #10 (permalink)  
Old 11-23-2006, 08:26 PM
ACDeag
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

Mick wrote on 23/11/2006 :
> For a couple of months now, I have been using Sipgate as my telecom
> provider with a mobile as backup.
>
> I usewd to have an NTL phone line.
>
> I have NTL 4Mb service on my broadband - the computer is often switched
> off most of the day.
>
> I use a Sipura 1001 ATA connected to a Belkin wireless router via a
> Teryon modem.
>
> I have tried all sorts of settings in the Sipura config to rid myself
> of the problem - but my wife and family are demanding a return to NTL
> phone line as the Sipgate service constantly drops fragments of
> conversation - and as cheap as it is compared to alndline rentakl, it's
> no damn good if you cannot hold a conversation.
>
> I'm desperately holding out against the family as I love technology and
> this SHOULD work!
>
> Any last gasp ideas abouit what the problem might be? I have switched
> codecs / enabled / disbaled QoS / done this and that re jitter levels
> and all sorts.
>
> Anybody else had this issue and managed to sort it?
>
> Regards
>
> Mick


Have you added the Sipura to the router's DMZ that may solve your
problems as well.



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  #11 (permalink)  
Old 11-23-2006, 08:56 PM
Brian A
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

On Thu, 23 Nov 2006 20:39:26 GMT, "Mick" <jev@,jb.com> wrote:

>ACDeag wrote:
>
>> Mick was thinking very hard :
>> > For a couple of months now, I have been using Sipgate as my telecom
>> > provider with a mobile as backup.
>> >
>> > I usewd to have an NTL phone line.
>> >
>> > I have NTL 4Mb service on my broadband - the computer is often
>> > switched off most of the day.
>> >
>> > I use a Sipura 1001 ATA connected to a Belkin wireless router via a
>> > Teryon modem.
>> >
>> > I have tried all sorts of settings in the Sipura config to rid
>> > myself of the problem - but my wife and family are demanding a
>> > return to NTL phone line as the Sipgate service constantly drops
>> > fragments of conversation - and as cheap as it is compared to
>> > alndline rentakl, it's no damn good if you cannot hold a
>> > conversation.
>> >
>> > I'm desperately holding out against the family as I love technology
>> > and this SHOULD work!
>> >
>> > Any last gasp ideas abouit what the problem might be? I have
>> > switched codecs / enabled / disbaled QoS / done this and that re
>> > jitter levels and all sorts.
>> >
>> > Anybody else had this issue and managed to sort it?
>> >
>> > Regards
>> >
>> > Mick

>>
>> Why not make a one off outlay and buy an adapter from www.voip.co.uk,
>> and using their service. I have had no problems.
>>
>> I suspect part of your problems may be because the adapter is plugged
>> into the router, it is better if the adapter sits between the modem
>> and router.

>
>Folks
>
>Thnaks for all the replies - I'm now very seriously considering a move
>to voip.co.uk - but I'm also interested in how I might place my ATA
>between the modem and router.
>Just how would I do this? At present I have an ethernet cable from the
>modem to the router - can't see how to 'break' into this.

The answer is YOU DON'T.
Leave the cable from your modem to the router exactly as it is. Then
take a cable from one of your router outputs, assuming you have a
spare output, to the SPA-1001 ATA. In the router settings you may
need to forward some ports or, alternatively, set your DMZ to the IP
address of your ATA. It is a good idea, IMO, to disable DHCP in the
ATA settings and, instead, to set your ATA to a static IP address. To
make this easy you can choose the IP address given to it currently
(get it to announce the IP in audio on the phone handset) In the ATA
settings you can set both the ' Primary DNS' and 'Gateway' to the IP
address of the router.
Hope this help, if not come back for more :-)

Remove 'no_spam_' from email address.

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  #12 (permalink)  
Old 11-24-2006, 12:54 AM
Ivor Jones
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

"Brian A" <no_spam_bca1000@hotmail.com> wrote in message
news:ulubm2pftn5g03nhqk3jteaevvuth2bif8@4ax.com

[snip]

> There is nothing wrong with the SPA 1001.
> There is nothing wrong with SIP voip.
> It is likely that there is nothing wrong with your NTL
> connection. However, you were unlucky in picking SIPGATE
> - you only need to Google the groups to find the mass
> dissatifaction with Sipgate (sorry Ivor). Sipgate was the
> first voip service I tried and I soon gave it up, others
> have done the same.


At the risk of inviting Dexter to another Sipgate bashing session, why are
you so quick to blame them..? I have used them for 2 years and have never
once suffered from this particular problem. Yes, Sipgate have had more
than their fair share of difficulties, but the majority of the problems
I've had cannot be laid at their door.

Problems with audio on SIP are nearly always due to (mis) configuration.
Try the 1001 (I have one and it works fine) on another ADSL connection and
see if you get the same problem.

Ivor



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  #13 (permalink)  
Old 11-24-2006, 06:54 AM
Mick
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

ACDeag wrote:

> Mick wrote on 23/11/2006 :
> > For a couple of months now, I have been using Sipgate as my telecom
> > provider with a mobile as backup.
> >
> > I usewd to have an NTL phone line.
> >
> > I have NTL 4Mb service on my broadband - the computer is often
> > switched off most of the day.
> >
> > I use a Sipura 1001 ATA connected to a Belkin wireless router via a
> > Teryon modem.
> >
> > I have tried all sorts of settings in the Sipura config to rid
> > myself of the problem - but my wife and family are demanding a
> > return to NTL phone line as the Sipgate service constantly drops
> > fragments of conversation - and as cheap as it is compared to
> > alndline rentakl, it's no damn good if you cannot hold a
> > conversation.
> >
> > I'm desperately holding out against the family as I love technology
> > and this SHOULD work!
> >
> > Any last gasp ideas abouit what the problem might be? I have
> > switched codecs / enabled / disbaled QoS / done this and that re
> > jitter levels and all sorts.
> >
> > Anybody else had this issue and managed to sort it?
> >
> > Regards
> >
> > Mick

>
> Have you added the Sipura to the router's DMZ that may solve your
> problems as well.


Hi.

yes, had done that.
I had also disbaled DHCP and allocated a static IP address as I have
for all my home network elements.

Rather than buy new hardware, I have set myself up with a voip.co.uk
account - so will use the second line capability on the ATA to run this
and see if that makes a difference.

Mick

--


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  #14 (permalink)  
Old 11-24-2006, 06:54 AM
Mick
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

Brian A wrote:

> On Thu, 23 Nov 2006 20:39:26 GMT, "Mick" <jev@,jb.com> wrote:
>
> > ACDeag wrote:
> >
> >> Mick was thinking very hard :
> >> > For a couple of months now, I have been using Sipgate as my

> telecom >> > provider with a mobile as backup.
> >> >
> >> > I usewd to have an NTL phone line.
> >> >
> >> > I have NTL 4Mb service on my broadband - the computer is often
> >> > switched off most of the day.
> >> >
> >> > I use a Sipura 1001 ATA connected to a Belkin wireless router

> via a >> > Teryon modem.
> >> >
> >> > I have tried all sorts of settings in the Sipura config to rid
> >> > myself of the problem - but my wife and family are demanding a
> >> > return to NTL phone line as the Sipgate service constantly drops
> >> > fragments of conversation - and as cheap as it is compared to
> >> > alndline rentakl, it's no damn good if you cannot hold a
> >> > conversation.
> >> >
> >> > I'm desperately holding out against the family as I love

> technology >> > and this SHOULD work!
> >> >
> >> > Any last gasp ideas abouit what the problem might be? I have
> >> > switched codecs / enabled / disbaled QoS / done this and that re
> >> > jitter levels and all sorts.
> >> >
> >> > Anybody else had this issue and managed to sort it?
> >> >
> >> > Regards
> >> >
> >> > Mick
> >>
> >> Why not make a one off outlay and buy an adapter from

> www.voip.co.uk, >> and using their service. I have had no problems.
> >>
> >> I suspect part of your problems may be because the adapter is

> plugged >> into the router, it is better if the adapter sits between
> the modem >> and router.
> >
> > Folks
> >
> > Thnaks for all the replies - I'm now very seriously considering a
> > move to voip.co.uk - but I'm also interested in how I might place
> > my ATA between the modem and router.
> > Just how would I do this? At present I have an ethernet cable from
> > the modem to the router - can't see how to 'break' into this.

> The answer is YOU DON'T.
> Leave the cable from your modem to the router exactly as it is. Then
> take a cable from one of your router outputs, assuming you have a
> spare output, to the SPA-1001 ATA. In the router settings you may
> need to forward some ports or, alternatively, set your DMZ to the IP
> address of your ATA. It is a good idea, IMO, to disable DHCP in the
> ATA settings and, instead, to set your ATA to a static IP address. To
> make this easy you can choose the IP address given to it currently
> (get it to announce the IP in audio on the phone handset) In the ATA
> settings you can set both the ' Primary DNS' and 'Gateway' to the IP
> address of the router.
> Hope this help, if not come back for more :-)
>
> Remove 'no_spam_' from email address.


Thanks Brian

I had already done as you suggested as my entire network at home has
static IP addresses.

I've signed up with voip.co.uk and will uise line 2 on the ATA to see
if it make any difference.

Mick

--


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  #15 (permalink)  
Old 11-24-2006, 06:54 AM
Mick
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

Phil Thompson wrote:

> speedtest.bbmax.co.uk


Download was 5535kbps and upload was 467 kbps

I subscribe to the 4Mb NTL service on cable

Mick

--


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  #16 (permalink)  
Old 11-24-2006, 07:58 AM
Phil Thompson
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

On Fri, 24 Nov 2006 01:54:09 -0000, "Ivor Jones"
<ivor@despammed.invalid> wrote:

> I have used them for 2 years and have never
>once suffered from this particular problem.


as you say you hardly make any calls is this a representative sample ?

Phil
--

Usenet spam eaten by a Hamster http://www.tglsoft.de/
No more cable clowns :-))
Please do not feed or re-quote the trolls.

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  #17 (permalink)  
Old 11-24-2006, 08:30 AM
Mick
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

ACDeag wrote:

> Mick wrote on 23/11/2006 :
> > For a couple of months now, I have been using Sipgate as my telecom
> > provider with a mobile as backup.
> >
> > I usewd to have an NTL phone line.
> >
> > I have NTL 4Mb service on my broadband - the computer is often
> > switched off most of the day.
> >
> > I use a Sipura 1001 ATA connected to a Belkin wireless router via a
> > Teryon modem.
> >
> > I have tried all sorts of settings in the Sipura config to rid
> > myself of the problem - but my wife and family are demanding a
> > return to NTL phone line as the Sipgate service constantly drops
> > fragments of conversation - and as cheap as it is compared to
> > alndline rentakl, it's no damn good if you cannot hold a
> > conversation.
> >
> > I'm desperately holding out against the family as I love technology
> > and this SHOULD work!
> >
> > Any last gasp ideas abouit what the problem might be? I have
> > switched codecs / enabled / disbaled QoS / done this and that re
> > jitter levels and all sorts.
> >
> > Anybody else had this issue and managed to sort it?
> >
> > Regards
> >
> > Mick

>
> Have you added the Sipura to the router's DMZ that may solve your
> problems as well.


Wow! What a difference!

Easy to set up on the SPA1001 as a second line and then set as the
default line - so wifey doesn't have to dial # - wife had long call on
Voip.co.uk and was smiling throughout (no dropped conversations)- so
once I have some minor tech q's sorted out with the Voip.co.uk help
team (stuff like DTMF setting / STUN servers etc), I shall be stress
free!

The only down side is that I will have to face the barrage of laughter
from mates and family who will insist that they were right all along
("crap internet phone - just pay for a phone line like the rest of us")
..... and then I will have the battle of rebutting all that when I
explain all I did was change Voip provider... so HA! ..... oh what it
is to live the life of 'gadget man' - but hey - what a saving on the
bills!!

Thanks folks for all your assistance - very much appreciated.

Regards to you all

Mick

--


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  #18 (permalink)  
Old 11-24-2006, 09:44 AM
Scope
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

Mick wrote:
> Phil Thompson wrote:
>
>> speedtest.bbmax.co.uk

>
> Download was 5535kbps and upload was 467 kbps
>
> I subscribe to the 4Mb NTL service on cable
>
> Mick
>

Dont worry about the speed.. I was using VoIP without any problems when
I was on a 1mb NTL Line. Perhaps make sure there is no heavy downloads
(especially P2P) running when you experience the problems.

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  #19 (permalink)  
Old 11-24-2006, 09:51 AM
Ivor Jones
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP



"Phil Thompson" <phil.thompson@spamcop.net> wrote in
message news:50ddm2hcsop56eo7tamaddc5ujj3e6foqg@4ax.com
> On Fri, 24 Nov 2006 01:54:09 -0000, "Ivor Jones"
> <ivor@despammed.invalid> wrote:
>
> > I have used them for 2 years and have never
> > once suffered from this particular problem.

>
> as you say you hardly make any calls is this a
> representative sample ?
>
> Phil


I said I hardly make any PSTN calls. I make plenty of callls to other
Sipgate users and also receive calls.

My speaking clock on 1431320 (020 7043 1320) also receives a fair few
calls and nobody has ever reported this problem on that line either.

Ivor



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  #20 (permalink)  
Old 11-24-2006, 04:25 PM
Roger
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP


"Mick" <jev@,jb.com> wrote in message
news:NYy9h.53806$TH3.1177@newsfe2-gui.ntli.net...
> ACDeag wrote:
>
>> Mick wrote on 23/11/2006 :
>> > For a couple of months now, I have been using Sipgate as my telecom
>> > provider with a mobile as backup.
>> >
>> > I usewd to have an NTL phone line.
>> >
>> > I have NTL 4Mb service on my broadband - the computer is often
>> > switched off most of the day.
>> >
>> > I use a Sipura 1001 ATA connected to a Belkin wireless router via a
>> > Teryon modem.
>> >
>> > I have tried all sorts of settings in the Sipura config to rid
>> > myself of the problem - but my wife and family are demanding a
>> > return to NTL phone line as the Sipgate service constantly drops
>> > fragments of conversation - and as cheap as it is compared to
>> > alndline rentakl, it's no damn good if you cannot hold a
>> > conversation.
>> >
>> > I'm desperately holding out against the family as I love technology
>> > and this SHOULD work!
>> >
>> > Any last gasp ideas abouit what the problem might be? I have
>> > switched codecs / enabled / disbaled QoS / done this and that re
>> > jitter levels and all sorts.
>> >
>> > Anybody else had this issue and managed to sort it?
>> >
>> > Regards
>> >
>> > Mick

>>
>> Have you added the Sipura to the router's DMZ that may solve your
>> problems as well.

>
> Wow! What a difference!
>
> Easy to set up on the SPA1001 as a second line and then set as the
> default line - so wifey doesn't have to dial # - wife had long call on
> Voip.co.uk and was smiling throughout (no dropped conversations)- so
> once I have some minor tech q's sorted out with the Voip.co.uk help
> team (stuff like DTMF setting / STUN servers etc), I shall be stress
> free!
>
> The only down side is that I will have to face the barrage of laughter
> from mates and family who will insist that they were right all along
> ("crap internet phone - just pay for a phone line like the rest of us")
> .... and then I will have the battle of rebutting all that when I
> explain all I did was change Voip provider... so HA! ..... oh what it
> is to live the life of 'gadget man' - but hey - what a saving on the
> bills!!
>
> Thanks folks for all your assistance - very much appreciated.
>
> Regards to you all
>
> Mick
>
> --
>

Interesting Mick
I use voip.co.uk for outgoing and sipgate for incoming (on an NTL 10 MB
line) - never have a problem when I dial out but almost always when I
receive. Ive used sipgate for nearly 2 years (so am hardly a basher) but
they do seem to be falling behind now compared to the other providers.


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  #21 (permalink)  
Old 11-25-2006, 12:40 AM
Ivor Jones
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP



<M.Dexter@blueyonder.co.uk> wrote in message
news:0gdem2pv7bj96e8tmg9h4agqfa3kefg9ga@4ax.com
> On Fri, 24 Nov 2006 17:25:54 GMT, "Roger"
> <roger@rwbarrett.co.uk> wrote:
>
>
> > Ive used sipgate for nearly 2 years (so am hardly a
> > basher) but
> > they do seem to be falling behind now compared to the
> > other providers.


> How do you mean falling behind they where always at the
> bottom of the pile .


No Ron, that's your very own place, we wouldn't dream of taking it from
you..!

Ivor



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  #22 (permalink)  
Old 11-26-2006, 10:55 PM
Ivor Jones
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP


<M.Dexter@blueyonder.co.uk> wrote in message
news:di7km29sme8eeich0jsgkhp1ntnodr1jpt@4ax.com
> On Sun, 26 Nov 2006 22:33:58 +0000, Fag < Þ @ Þ > wrote:
>
> > On Fri, 24 Nov 2006 10:51:46 -0000, Ivor Jones wrote:
> >
> > > My speaking clock on 1431320 (020 7043 1320) also
> > > receives a fair few calls and nobody has ever
> > > reported this problem on that line either.

> >
> > It must be a fag for your wife to be sitting there 24
> > hrs/day reading out the announcements.

> Better for her to be doing than listing to Ivor walking
> round the house all day muttering "sipgate is brilliant"
> "sipgate is brilliant"


Anything is better than being married to Dexter and having to listen to
"sipgate is crap, sipgate is crap" all day long..!

Ivor



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  #23 (permalink)  
Old 11-29-2006, 04:04 AM
{{{{{Welcome}}}}}
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

Thus spaketh Roger:
> "Mick" <jev@,jb.com> wrote in message
> news:NYy9h.53806$TH3.1177@newsfe2-gui.ntli.net...
>> ACDeag wrote:
>>
>>> Mick wrote on 23/11/2006 :
>>>> For a couple of months now, I have been using Sipgate as my telecom
>>>> provider with a mobile as backup.
>>>>
>>>> I usewd to have an NTL phone line.
>>>>
>>>> I have NTL 4Mb service on my broadband - the computer is often
>>>> switched off most of the day.
>>>>
>>>> I use a Sipura 1001 ATA connected to a Belkin wireless router via a
>>>> Teryon modem.
>>>>
>>>> I have tried all sorts of settings in the Sipura config to rid
>>>> myself of the problem - but my wife and family are demanding a
>>>> return to NTL phone line as the Sipgate service constantly drops
>>>> fragments of conversation - and as cheap as it is compared to
>>>> alndline rentakl, it's no damn good if you cannot hold a
>>>> conversation.
>>>>
>>>> I'm desperately holding out against the family as I love technology
>>>> and this SHOULD work!
>>>>
>>>> Any last gasp ideas abouit what the problem might be? I have
>>>> switched codecs / enabled / disbaled QoS / done this and that re
>>>> jitter levels and all sorts.
>>>>
>>>> Anybody else had this issue and managed to sort it?
>>>>
>>>> Regards
>>>>
>>>> Mick
>>>
>>> Have you added the Sipura to the router's DMZ that may solve your
>>> problems as well.

>>
>> Wow! What a difference!
>>
>> Easy to set up on the SPA1001 as a second line and then set as the
>> default line - so wifey doesn't have to dial # - wife had long call
>> on Voip.co.uk and was smiling throughout (no dropped conversations)-
>> so once I have some minor tech q's sorted out with the Voip.co.uk
>> help team (stuff like DTMF setting / STUN servers etc), I shall be
>> stress free!
>>
>> The only down side is that I will have to face the barrage of
>> laughter from mates and family who will insist that they were right
>> all along ("crap internet phone - just pay for a phone line like the
>> rest of us") .... and then I will have the battle of rebutting all
>> that when I explain all I did was change Voip provider... so HA!
>> ..... oh what it is to live the life of 'gadget man' - but hey -
>> what a saving on the bills!!
>>
>> Thanks folks for all your assistance - very much appreciated.
>>
>> Regards to you all
>>
>> Mick
>>
>> --
>>

> Interesting Mick
> I use voip.co.uk for outgoing and sipgate for incoming (on an NTL 10
> MB line) - never have a problem when I dial out but almost always
> when I receive. Ive used sipgate for nearly 2 years (so am hardly a
> basher) but they do seem to be falling behind now compared to the
> other providers.



I reported awhile back that I too was having parts of the conversation
dropped during calls, now people call my other number more, and there
are no problems whatsoever with that, so somewhere Sipgate have serious
problems on their system, as the issue is still there, yet with other
providers I have no problem.


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  #24 (permalink)  
Old 11-29-2006, 06:38 AM
Ivor Jones
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

"{{{{{Welcome}}}}}" <bhx___spam@trapped___hotmail.co.uk>
wrote in message
news:px8bh.8685$k74.8542@text.news.blueyonder.co.u k

[snip]

> I reported awhile back that I too was having parts of the
> conversation dropped during calls, now people call my
> other number more, and there are no problems whatsoever
> with that, so somewhere Sipgate have serious problems on
> their system, as the issue is still there, yet with other
> providers I have no problem.


So why don't I have a problem..? (Note: this is not an invitation to
Dexter to start yet another anti-Sipgate rant).

Ivor



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  #25 (permalink)  
Old 11-29-2006, 07:56 AM
news
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

In message <4t4ro4F10sv2hU1@mid.individual.net>, Ivor Jones
<ivor@despammed.invalid> writes
>
>So why don't I have a problem..?


Because, unlike the OP, you rarely make PSTN calls?

--
Ian

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  #26 (permalink)  
Old 11-29-2006, 08:31 AM
Harry Stottle
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP


"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:4t4ro4F10sv2hU1@mid.individual.net...
> "{{{{{Welcome}}}}}" <bhx___spam@trapped___hotmail.co.uk>
> wrote in message
> news:px8bh.8685$k74.8542@text.news.blueyonder.co.u k
>
> [snip]
>
>> I reported awhile back that I too was having parts of the
>> conversation dropped during calls, now people call my
>> other number more, and there are no problems whatsoever
>> with that, so somewhere Sipgate have serious problems on
>> their system, as the issue is still there, yet with other
>> providers I have no problem.

>
> So why don't I have a problem..? (Note: this is not an invitation to
> Dexter to start yet another anti-Sipgate rant).
>


I also get the problem of missing parts of the conversation with Sipgate
calls.



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  #27 (permalink)  
Old 11-29-2006, 08:36 AM
tkd
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

>> I use voip.co.uk for outgoing and sipgate for incoming (on an NTL 10
>> MB line) - never have a problem when I dial out but almost always
>> when I receive. Ive used sipgate for nearly 2 years (so am hardly a
>> basher) but they do seem to be falling behind now compared to the
>> other providers.

>
>
> I reported awhile back that I too was having parts of the conversation
> dropped during calls, now people call my other number more, and there are
> no problems whatsoever with that, so somewhere Sipgate have serious
> problems on their system, as the issue is still there, yet with other
> providers I have no problem.


I had exactly the same problem on the 2 sipgate lines in my house. Calls
connected ok but little bits of the conversation here and there went
missing. I am with voip.co.uk now and no longer have this problem.



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  #28 (permalink)  
Old 11-29-2006, 04:26 PM
tkd
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

>>>> I use voip.co.uk for outgoing and sipgate for incoming (on an NTL 10
>>>> MB line) - never have a problem when I dial out but almost always
>>>> when I receive. Ive used sipgate for nearly 2 years (so am hardly a
>>>> basher) but they do seem to be falling behind now compared to the
>>>> other providers.
>>>
>>>
>>> I reported awhile back that I too was having parts of the conversation
>>> dropped during calls, now people call my other number more, and there
>>> are
>>> no problems whatsoever with that, so somewhere Sipgate have serious
>>> problems on their system, as the issue is still there, yet with other
>>> providers I have no problem.

>>
>>I had exactly the same problem on the 2 sipgate lines in my house. Calls
>>connected ok but little bits of the conversation here and there went
>>missing. I am with voip.co.uk now and no longer have this problem.
>>

> Oh come on now the Sipgate rep in the UK has said there are no
> problems with Sipgate here I wouldn't really know haven't had the
> useless service since the first VERY LARGE problem I had with them.
> It is time that some people caught on that Sipgate are total washout
> and in some instances are enough to put some people of VOIP for life .


It is unfair to paint Sipgate out to have "no problems" just as much as it
is to say it is a "total washout". These are very polarised views.



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  #29 (permalink)  
Old 11-29-2006, 04:51 PM
Mr Woo
Guest
 
Posts: n/a
Default Re: Almost at an end with VOIP

On Wed, 29 Nov 2006 09:31:24 -0000, "Harry Stottle"
<sorryspamdoesntwork@nospam.uk.co> wrote:

>I also get the problem of missing parts of the conversation with Sipgate
>calls.


Interestingly, I had started to use voip.co.uk for most of my calls. I
have a PAP2 with voip.co.uk on one port and Sipgate on the other. I
hadn't used Sipgate for quite a while but thought I would give it a
try as I have some residual credit.

I did notice some breaks and gaps in the speech which were quite
inconvenient. After a few minutes I dialled the same number again
using voip.co.uk and had a perfect conversation for about 55 mins.

Mr W.


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  #30 (permalink)  
Old 11-29-2006, 07:17 PM
Ivor Jones
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Posts: n/a
Default Re: Almost at an end with VOIP

"news" <news@care4free.net> wrote in message
news:SIjbQgJuuUbFFw19@care4free.net
> In message <4t4ro4F10sv2hU1@mid.individual.net>, Ivor
> Jones <ivor@despammed.invalid> writes
> >
> > So why don't I have a problem..?

>
> Because, unlike the OP, you rarely make PSTN calls?


I make plenty of SIP to SIP calls though, and even on the PSTN calls I
make I still don't get a problem.

Ivor



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