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  #1 (permalink)  
Old 10-01-2007, 08:44 AM
Junior Member
 
Join Date: Oct 2007
Posts: 6
Default Can't login with SIP phone to Betamax lowratevoip.com or voipbuster.com

Helo, i was wondering if anyone could successfully login with a SIP phone (hardware or software) to any of these sites provided by the german Betamax service that unfortunatly doesn't have any support forums
(voipbuster.com,
lowratevoip.com)
or voipdiscount.com

In all it says that .. the users can use SIP registration without having to use the software app that they are providing...

eg:http://lowratevoip.com/en/sipp.html

I have tested with SjPhone and then with a wifi SIP/GSM dual phone called Tc-300 from T-COM

I've put the configuration that they are saying but i always get Authentification failuire
Note that i'm behind a NAT always..(i have forwarded the ports to the local Ip from the router the 5060..but still nothing)..
Any ideeas , or where to find a cheap service like this?
Thanks!
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  #2 (permalink)  
Old 10-02-2007, 06:43 AM
Sinna
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Default Re: Can't login with SIP phone to Betamax lowratevoip.com or voipbuster.com

partysoft wrote:
> Helo, i was wondering if anyone could successfully login with a SIP
> phone (hardware or software) to any of these sites provided by the
> german Betamax service that unfortunatly doesn't have any support
> forums
> ('voipbuster.com' (http://www.voipbuster.com),
> 'lowratevoip.com' (http://www.lowratevoip.com))
> or 'voipdiscount.com' (http://www.lowratevoip.com)


I did successfully, both with a hardware and software SIP phone. For the
software SIP phone I used SJPhone (on PDA), for the hardware SIP phone I
use the Linksys SPA3102. I tested the following clones: voipbuster.com,
voipcheap.com. A friend of mine uses voipdiscount.com.
Note that Betamax does have a support forum, but their employees don't
visit them that often.
>
> In all it says that .. the users can use SIP registration without
> having to use the software app that they are providing...


Yes you can, but to have a username and password, you have to download
the client once, register and enter the details in your device.
Afterwards, you can uninstall the client again.
>
> eg:http://lowratevoip.com/en/sipp.html
>
> I have tested with SjPhone and then with a wifi SIP/GSM dual phone
> called 'Tc-300 from T-COM ' (http://tinyurl.com/2rt94q)
>
> I've put the configuration that they are saying but i always get
> Authentification failuire

Seems something is blocking your communication.

> Note that i'm behind a NAT always..(i have forwarded the ports to the
> local Ip from the router the 5060..but still nothing)..

You don't have to forward anything at all. Port 5060 must be available
outbound but not inbound. Note that some modems have port 5060 in use,
e.g. Thomson SpeedTouch 510 (and perhaps many others).

> Any ideeas , or where to find a cheap service like this?

See above.
> Thanks!


No prob.
>
>
> ------------------------------------------------------------------------
> View this thread: http://www.wirelessforums.org/uk-telecom-voip/cant-login-sip-phone-betamax-lowratevoip-com-voipbuster-com-29712.html
> http://www.wirelessforums.org
>


Sinna

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  #3 (permalink)  
Old 10-02-2007, 10:33 AM
Spex
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Default Re: Can't login with SIP phone to Betamax lowratevoip.com or voipbuster.com


> I have tested with SjPhone and then with a wifi SIP/GSM dual phone
> called 'Tc-300 from T-COM ' (http://tinyurl.com/2rt94q)


I set mine up using the instructions here:
http://www.frikis.net/tc-300-voipbus...as-gratis/566/
- works fine here with no port forwarding or any fiddling on the
router config.

Spex


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  #4 (permalink)  
Old 10-03-2007, 06:30 AM
Junior Member
 
Join Date: Oct 2007
Posts: 6
Default

Thank you for the replyes, i was doing some more tests, and it seems SjPhone can login only once into every service, and then ..it won't anymore after the first call, like someone is kiking me out..
My router is a Prrestige 660HW-61 (provided by Telefonica , Spain and it doesn't have options about SIP conf embeded), and i really don't know how to see if he's using the port 5060.I have entered with telnet and webadmin ....
About the users and everyting , i'm sure that the conf is ok, U/P also, the applications that they provide are working ok, so i don't know what could be the problem.
Could be that the provider that i'm using is a phone company also and is simply filtering the 5060 port?
Something is definetly wrong but that won't explain the one-time login from SjPhone 1.56...and then without changing anything says..
"Service not available" Not registered
When it was registered it had the message "ready to call"
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  #5 (permalink)  
Old 10-03-2007, 06:36 AM
Junior Member
 
Join Date: Oct 2007
Posts: 6
Default still can't register...

Still doesn't work , SjPhone could login only ONCE and then i get not registered message...
My router is a prestige Prestige 660HW-61 and doesn't have SIP integrated in it so it couldn't block my traffic i think...
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  #6 (permalink)  
Old 10-03-2007, 12:27 PM
Tim
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Default Re: Can't login with SIP phone to Betamax lowratevoip.com or voipbuster.com

partysoft wrote:
> Still doesn't work , SjPhone could login only ONCE and then i get not
> registered message...
> My router is a prestige Prestige 660HW-61 and doesn't have SIP
> integrated in it so it couldn't block my traffic i think...


It can.

Tim

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  #7 (permalink)  
Old 10-03-2007, 01:26 PM
Junior Member
 
Join Date: Oct 2007
Posts: 6
Default

I don't think it can...al the options on this router are:
Password
LAN
Wireless LAN
WAN
NAT
Security
Dynamic DNS
Time and Date
Remote Management
UPnP
Logs
Media Bandwidth Mgnt.
System Status
DHCP Table
Wireless LAN
Diagnostic
Firmware

But it doesn't matter, i'm just curious why i can't login to the SIP and anyone else can :)

Quote:
Originally Posted by Tim View Post
partysoft wrote:
> Still doesn't work , SjPhone could login only ONCE and then i get not
> registered message...
> My router is a prestige Prestige 660HW-61 and doesn't have SIP
> integrated in it so it couldn't block my traffic i think...


It can.

Tim

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  #8 (permalink)  
Old 10-03-2007, 02:23 PM
Sinna
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Posts: n/a
Default Re: Can't login with SIP phone to Betamax lowratevoip.com or voipbuster.com

partysoft wrote:
> Still doesn't work , SjPhone could login only ONCE and then i get not
> registered message...
> My router is a prestige Prestige 660HW-61 and doesn't have SIP
> integrated in it so it couldn't block my traffic i think...
>
>
> ------------------------------------------------------------------------
> View this thread: http://www.wirelessforums.org/showthread.php?t=29712
> http://www.wirelessforums.org
>

It sure can. My Thomson SpeedTouch 510 does block SIP-traffic by
default. You have to unbind port 5060 in order to let it work.

Sinna

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  #9 (permalink)  
Old 10-03-2007, 05:52 PM
Spex
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Posts: n/a
Default Re: Can't login with SIP phone to Betamax lowratevoip.com or voipbuster.com

On Oct 3, 8:30 am, partysoft <partysoft.2xv...@no-
mx.wirelessforums.org> wrote:
<snip>
> Could be that the provider that i'm using is a phone company also and
> is simply filtering the 5060 port?

I doubt it's your phone company/ISP blocking 5060 - I have used SIP
voip successfully for around 3 years now on both Ya.com and orange.es.
I don't suppose Telefonica is blocking 5060 on their service.
Did you get the TC-300 working on those settings?


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  #10 (permalink)  
Old 10-03-2007, 06:33 PM
Herman
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Default Re: Can't login with SIP phone to Betamax lowratevoip.com or voipbuster.com

"partysoft" <partysoft.2xvgvi@no-mx.wirelessforums.org> wrote in message
news:partysoft.2xvgvi@no-mx.wirelessforums.org...
>
> Still doesn't work , SjPhone could login only ONCE and then i get not
> registered message...
> My router is a prestige Prestige 660HW-61 and doesn't have SIP
> integrated in it so it couldn't block my traffic i think...
>

You're not running the Betamax client on your PC at the same time, are you?
Betamax tends to kick out multiple registrations. Check your system tray to
make sure it is not running.



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  #11 (permalink)  
Old 10-04-2007, 07:46 AM
Junior Member
 
Join Date: Oct 2007
Posts: 6
Default

Nope, the betamax client is closed, anyway if it is open, it will say that another client is loged on and it will have to close. So it's not related with the client eventualy..

Quote:
Originally Posted by Herman View Post
"partysoft" <partysoft.2xvgvi@no-mx.wirelessforums.org> wrote in message
news:partysoft.2xvgvi@no-mx.wirelessforums.org...
>
> Still doesn't work , SjPhone could login only ONCE and then i get not
> registered message...
> My router is a prestige Prestige 660HW-61 and doesn't have SIP
> integrated in it so it couldn't block my traffic i think...
>

You're not running the Betamax client on your PC at the same time, are you?
Betamax tends to kick out multiple registrations. Check your system tray to
make sure it is not running.

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  #12 (permalink)  
Old 10-04-2007, 08:46 AM
Junior Member
 
Join Date: Oct 2007
Posts: 6
Default

So finally i've tested from a different location (Ya.com).I didn't note the router type, anyway....IT WORKS WITH SjPhone with no problems....everytime i initialize the connection.
So Telefonica must be blocking something, because i've found out that is blocking port 80 (it must be a policy to not use your comp as a webserver)

The TC-300 is not working still, i'm quite sure that is not sending even the login request, because if i have the same account logged in on SjPHONE or Betamax client, it will logout saying that another client has login with this username..But is not saying this when i'm trying with the phone...

I've tried with lowratevoip.com (URL HERE)
General
SIP port : 5060
Registrar : sip.lowratevoip.com
Proxy server : sip.lowratevoip.com
Outbound proxy server : leave empty
Account name : your lowratevoip username
Password : your lowratevoip password
Display name/number : your lowratevoip username or voipnumber
Stunserver (option) : stun.lowratevoip.com

it's just that the phone has other options that are not listed on the site and i don't know how they are managed:
On NAT options it HAS:
STUN - enabled or disabled ...and if you enable it you put the stun.lowratevoip.com port 3478 and the RPORT (enbable disable)
When i enable the NAT settings it stays longer for authentification but in the end i get the same message (authentification failiure)

On the SIP settings it also has
RTP audio port: 30000
RTP pkt. period : 20
Prefered codec: G.711U G711A G.726-32 and G.726-24

I really , really don't know what's wrong with this..I just can't get it to work...(works on other SIP servers, tested with local ones)
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  #13 (permalink)  
Old 10-04-2007, 11:33 AM
Sinna
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Posts: n/a
Default Re: Can't login with SIP phone to Betamax lowratevoip.com or voipbuster.com

Herman wrote:
> "partysoft" <partysoft.2xvgvi@no-mx.wirelessforums.org> wrote in message
> news:partysoft.2xvgvi@no-mx.wirelessforums.org...
>> Still doesn't work , SjPhone could login only ONCE and then i get not
>> registered message...
>> My router is a prestige Prestige 660HW-61 and doesn't have SIP
>> integrated in it so it couldn't block my traffic i think...
>>

> You're not running the Betamax client on your PC at the same time, are you?
> Betamax tends to kick out multiple registrations. Check your system tray to
> make sure it is not running.
>
>

Didn't knew they kicked SIP registrations off when the client was logged on.
I know about this 'hidden feature' when registering the same username
with more than one client, but I thought it didn't affect the SIP
registration.

Sinna

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  #14 (permalink)  
Old 10-04-2007, 01:09 PM
Tim
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Default Re: Can't login with SIP phone to Betamax lowratevoip.com or voipbuster.com

Jono wrote:
> I think Tim meant "it can block traffic"


Exactly.



Tim

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  #15 (permalink)  
Old 10-04-2007, 07:54 PM
Herman
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Posts: n/a
Default Re: Can't login with SIP phone to Betamax lowratevoip.com or voipbuster.com

"Sinna" <news4sinna_NOSPAM@hotpop.com> wrote in message
news:5mk1f9Fe1hngU1@mid.individual.net...
> Herman wrote:
>> "partysoft" <partysoft.2xvgvi@no-mx.wirelessforums.org> wrote in message
>> news:partysoft.2xvgvi@no-mx.wirelessforums.org...
>>> Still doesn't work , SjPhone could login only ONCE and then i get not
>>> registered message...
>>> My router is a prestige Prestige 660HW-61 and doesn't have SIP
>>> integrated in it so it couldn't block my traffic i think...
>>>

>> You're not running the Betamax client on your PC at the same time, are
>> you? Betamax tends to kick out multiple registrations. Check your system
>> tray to make sure it is not running.

> Didn't knew they kicked SIP registrations off when the client was logged
> on.
> I know about this 'hidden feature' when registering the same username with
> more than one client, but I thought it didn't affect the SIP registration.
>
> Sinna


To be fair, the PC client did alert me to this fact every time it has
happened, but yes, it does kick off the hardware client in preference to
their own PC client



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  #16 (permalink)  
Old 10-08-2007, 06:42 AM
Philippe Deleye
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Posts: n/a
Default Re: Can't login with SIP phone to Betamax lowratevoip.com or voipbuster.com


"Herman" <whitehouse.madhouse.thisisaspamtraptakemeout!@big foot.com> wrote
in message news:PxbNi.2008$0z6.701@newsfe7-win.ntli.net...
> To be fair, the PC client did alert me to this fact every time it has
> happened, but yes, it does kick off the hardware client in preference to
> their own PC client


There is no preference. The last one which registers kicks the other out. As
soon your hardware registers again, the software client get kicked out.



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  #17 (permalink)  
Old 10-08-2007, 06:46 AM
Philippe Deleye
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Default Re: Can't login with SIP phone to Betamax lowratevoip.com or voipbuster.com


"partysoft" <partysoft.2xvgvi@no-mx.wirelessforums.org> wrote in message
news:partysoft.2xvgvi@no-mx.wirelessforums.org...
>
> Still doesn't work , SjPhone could login only ONCE and then i get not
> registered message...
> My router is a prestige Prestige 660HW-61 and doesn't have SIP
> integrated in it so it couldn't block my traffic i think...
>

Is it a problem ?
Beeing registered to a SIP service, and keeping that registration alive, is
only needed for RECEIVING calls
Many SIP devices can work without beeing registered for OUTGOING calls (Your
credentials are sent anyway together with your call request).
I do not know about the SjPhone sofphone, but you may be able to call out
without registration ?



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